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Replaced thermal paste on GPU - now I get random restarts

Telebubbies

Hey guys. I have a EVGA gtx 1070 superclocked. My GPU temps was hitting 90c at times - and around 60 at idle. so I thought I would replace the thermal paste. I replaced it with V1 IC Value thermal compound from Cooler Master, and cleaned out the dust in the heat sinks. 

Cleaning the old thermal paste was a hassle. I used 95% alcohol and coffee filters (lint free). The old thermal paste that was pre applied was hard. It came off in chunks and was so dry. I cleaned up and applied my thermal compound. I did not overdo it, and was pretty conservative with the paste.

Anyway, I booted my PC up and I got 55c at idle, which was a big improvement.

Then I tried gaming.. I opened up Red Dead Redemption. I was not even 2 minutes loaded into the game, and my screen went black, but I could still hear audio for about a minute, until my PC restarted. This keeps happening. And I can get about 30 minutes to an hour with my PC if I am not gaming, until the same thing happens.

I removed my GPU and I am now using intel graphics, and there is no restarting.

 

Is my GPU done for? Has anyone else had this? I am willing to try anything to fix this.. A RTX 2060 is 350 euros, which I will not be able to get for at least 3 months..

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6 minutes ago, Telebubbies said:

and was pretty conservative with the paste.

On a GPU you need to be liberal with the paste, not conservative. It is imperative that the entire surface of the die is covered.

 

Also ensure that you did not remove or move-out-of-place any of the thermal pads that keep your memory ICs and VRMs cool.

BabyBlu (Primary): 

  • CPU: Intel Core i9 9900K @ up to 5.3GHz, 5.0GHz all-core, delidded
  • Motherboard: Asus Maximus XI Hero
  • RAM: G.Skill Trident Z RGB 4x8GB DDR4-3200 @ 4000MHz 16-18-18-34
  • GPU: MSI RTX 2080 Sea Hawk EK X, 2070MHz core, 8000MHz mem
  • Case: Phanteks Evolv X
  • Storage: XPG SX8200 Pro 2TB, 3x ADATASU800 1TB (RAID 0), Samsung 970 EVO Plus 500GB
  • PSU: Corsair HX1000i
  • Display: MSI MPG341CQR 34" 3440x1440 144Hz Freesync, Dell S2417DG 24" 2560x1440 165Hz Gsync
  • Cooling: Custom water loop (CPU & GPU), Radiators: 1x140mm(Back), 1x280mm(Top), 1x420mm(Front)
  • Keyboard: Corsair Strafe RGB (Cherry MX Brown)
  • Mouse: MasterMouse MM710
  • Headset: Corsair Void Pro RGB
  • OS: Windows 10 Pro

Roxanne (Wife Build):

  • CPU: Intel Core i7 4790K @ up to 5.0GHz, 4.8Ghz all-core, relidded w/ LM
  • Motherboard: Asus Z97A
  • RAM: G.Skill Sniper 4x8GB DDR3-2400 @ 10-12-12-24
  • GPU: EVGA GTX 1080 FTW2 w/ LM
  • Case: Corsair Vengeance C70, w/ Custom Side-Panel Window
  • Storage: Samsung 850 EVO 250GB, Samsung 860 EVO 1TB, Silicon Power A80 2TB NVME
  • PSU: Corsair AX760
  • Display: Samsung C27JG56 27" 2560x1440 144Hz Freesync
  • Cooling: Corsair H115i RGB
  • Keyboard: GMMK TKL(Kailh Box White)
  • Mouse: Glorious Model O-
  • Headset: SteelSeries Arctis 7
  • OS: Windows 10 Pro

BigBox (HTPC):

  • CPU: Ryzen 5800X3D
  • Motherboard: Gigabyte B550i Aorus Pro AX
  • RAM: Corsair Vengeance LPX 2x8GB DDR4-3600 @ 3600MHz 14-14-14-28
  • GPU: MSI RTX 3080 Ventus 3X Plus OC, de-shrouded, LM TIM, replaced mem therm pads
  • Case: Fractal Design Node 202
  • Storage: SP A80 1TB, WD Black SN770 2TB
  • PSU: Corsair SF600 Gold w/ NF-A9x14
  • Display: Samsung QN90A 65" (QLED, 4K, 120Hz, HDR, VRR)
  • Cooling: Thermalright AXP-100 Copper w/ NF-A12x15
  • Keyboard/Mouse: Rii i4
  • Controllers: 4X Xbox One & 2X N64 (with USB)
  • Sound: Denon AVR S760H with 5.1.2 Atmos setup.
  • OS: Windows 10 Pro

Harmonic (NAS/Game/Plex/Other Server):

  • CPU: Intel Core i7 6700
  • Motherboard: ASRock FATAL1TY H270M
  • RAM: 64GB DDR4-2133
  • GPU: Intel HD Graphics 530
  • Case: Fractal Design Define 7
  • HDD: 3X Seagate Exos X16 14TB in RAID 5
  • SSD: Inland Premium 512GB NVME, Sabrent 1TB NVME
  • Optical: BDXL WH14NS40 flashed to WH16NS60
  • PSU: Corsair CX450
  • Display: None
  • Cooling: Noctua NH-U14S
  • Keyboard/Mouse: None
  • OS: Windows 10 Pro

NAS:

  • Synology DS216J
  • 2x8TB WD Red NAS HDDs in RAID 1. 8TB usable space
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5 minutes ago, Telebubbies said:

Is my GPU done for? Has anyone else had this? I am willing to try anything to fix this.. A RTX 2060 is 350 euros, which I will not be able to get for at least 3 months..

you mentioned idle temps but not load temps after you changed the thermal paste, there could be bad contact and is causing the GPU to overheat.

Quote or Tag people so they know that you've replied.

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Add more thermal paste and check that you replugged your fans correctly.

 

Spoiler

 

CPU Ryzen 5900X - Motherboard Asus ROG STRIX X570-E - RAM 16GB of G.SKILL NEON 3600 -
GPU EVGA RTX 3080 XC3 - Case Mastercase H500p mesh - PSU Seasonic Focus Gx-850 -
Corsair MP600 NVME 1 Tb, Samsung 960 PRO 500 Gb & 2 Seagate Baracuda 7200 RPM 2TB in stripe -
Display two VG27AQ 2K monitor - Cooling Corsair H150 Pro - 

Keyboard G-910 W/ Romer G tactile - Mouse G 502 Hero (wired) -
Sound Logitech X-530 and Razer Tiamat headphones

Operating System Windows 10

 

 

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Please stop trying again before reapplying the paste properly, you might actually kill the GPU if you get unlucky if the cause of the shut down is the bad contact causing parts of the die to overheat.

Also never be conservative when applying thermal paste that isn't electrically conductive, there is no reason to do so, apply as much as needed to make sure the entire die is covered properly.

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1 hour ago, Syn. said:

you mentioned idle temps but not load temps after you changed the thermal paste, there could be bad contact and is causing the GPU to overheat.

Load temps were 80-85c instead of 90-95 I used to get

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1 hour ago, HairlessMonkeyBoy said:

On a GPU you need to be liberal with the paste, not conservative. It is imperative that the entire surface of the die is covered.

 

Also ensure that you did not remove or move-out-of-place any of the thermal pads that keep your memory ICs and VRMs cool.

I opened up my gpu and checked it again. It was covering the entire die completely. Anymore paste and it would have leaked out onto those dot connectors. I can clean it off and try again with a bit more paste. Is it okay if it spreads out and touches those little connectors?

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4 minutes ago, Telebubbies said:

Is it okay if it spreads out and touches those little connectors?

Your thermal compound is non-conductive, so it doesn't matter.

 

This too:

3 hours ago, HairlessMonkeyBoy said:

Also ensure that you did not remove or move-out-of-place any of the thermal pads that keep your memory ICs and VRMs cool.

 

BabyBlu (Primary): 

  • CPU: Intel Core i9 9900K @ up to 5.3GHz, 5.0GHz all-core, delidded
  • Motherboard: Asus Maximus XI Hero
  • RAM: G.Skill Trident Z RGB 4x8GB DDR4-3200 @ 4000MHz 16-18-18-34
  • GPU: MSI RTX 2080 Sea Hawk EK X, 2070MHz core, 8000MHz mem
  • Case: Phanteks Evolv X
  • Storage: XPG SX8200 Pro 2TB, 3x ADATASU800 1TB (RAID 0), Samsung 970 EVO Plus 500GB
  • PSU: Corsair HX1000i
  • Display: MSI MPG341CQR 34" 3440x1440 144Hz Freesync, Dell S2417DG 24" 2560x1440 165Hz Gsync
  • Cooling: Custom water loop (CPU & GPU), Radiators: 1x140mm(Back), 1x280mm(Top), 1x420mm(Front)
  • Keyboard: Corsair Strafe RGB (Cherry MX Brown)
  • Mouse: MasterMouse MM710
  • Headset: Corsair Void Pro RGB
  • OS: Windows 10 Pro

Roxanne (Wife Build):

  • CPU: Intel Core i7 4790K @ up to 5.0GHz, 4.8Ghz all-core, relidded w/ LM
  • Motherboard: Asus Z97A
  • RAM: G.Skill Sniper 4x8GB DDR3-2400 @ 10-12-12-24
  • GPU: EVGA GTX 1080 FTW2 w/ LM
  • Case: Corsair Vengeance C70, w/ Custom Side-Panel Window
  • Storage: Samsung 850 EVO 250GB, Samsung 860 EVO 1TB, Silicon Power A80 2TB NVME
  • PSU: Corsair AX760
  • Display: Samsung C27JG56 27" 2560x1440 144Hz Freesync
  • Cooling: Corsair H115i RGB
  • Keyboard: GMMK TKL(Kailh Box White)
  • Mouse: Glorious Model O-
  • Headset: SteelSeries Arctis 7
  • OS: Windows 10 Pro

BigBox (HTPC):

  • CPU: Ryzen 5800X3D
  • Motherboard: Gigabyte B550i Aorus Pro AX
  • RAM: Corsair Vengeance LPX 2x8GB DDR4-3600 @ 3600MHz 14-14-14-28
  • GPU: MSI RTX 3080 Ventus 3X Plus OC, de-shrouded, LM TIM, replaced mem therm pads
  • Case: Fractal Design Node 202
  • Storage: SP A80 1TB, WD Black SN770 2TB
  • PSU: Corsair SF600 Gold w/ NF-A9x14
  • Display: Samsung QN90A 65" (QLED, 4K, 120Hz, HDR, VRR)
  • Cooling: Thermalright AXP-100 Copper w/ NF-A12x15
  • Keyboard/Mouse: Rii i4
  • Controllers: 4X Xbox One & 2X N64 (with USB)
  • Sound: Denon AVR S760H with 5.1.2 Atmos setup.
  • OS: Windows 10 Pro

Harmonic (NAS/Game/Plex/Other Server):

  • CPU: Intel Core i7 6700
  • Motherboard: ASRock FATAL1TY H270M
  • RAM: 64GB DDR4-2133
  • GPU: Intel HD Graphics 530
  • Case: Fractal Design Define 7
  • HDD: 3X Seagate Exos X16 14TB in RAID 5
  • SSD: Inland Premium 512GB NVME, Sabrent 1TB NVME
  • Optical: BDXL WH14NS40 flashed to WH16NS60
  • PSU: Corsair CX450
  • Display: None
  • Cooling: Noctua NH-U14S
  • Keyboard/Mouse: None
  • OS: Windows 10 Pro

NAS:

  • Synology DS216J
  • 2x8TB WD Red NAS HDDs in RAID 1. 8TB usable space
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Just an update: I redid the thermal paste, and I was very generous. I then put the graphics card back into my PC and booted it up, and the light on the GPU went on for like 5 seconds then turned off, while all my other PC components were running. My GPU fans were still running while the lights were off. I am 100% sure that the card is dead.

 

I ordered a MSI rtx 2060 venus xs and was able to pay in monthly payments for 4 months, which is pretty disappointing since it isn't much of an upgrade.. Was gonna upgrade to the RTX 3060 when it came out. Plus I am sure this card I just bought is gonna have a price drop when Ampere is announced 😞

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