New PC Randomly shutting down

[WendellG]

So my newly built PC started randomly shutting down almost twice a day and from what I observed, it does it when the PC is either idle or underloaded but seems fine when gaming and doing heavy stuffs. Temps are also fine across the board.

Everything shutdowns except for the usb ports.

EDIT: And it doesn't turn back on unless I unplug and plug in the pc again.

 

Ryzen 5 2600 Stock

Gigabyte B450-DS3H

GTX 1650 Super OC Edition

2x4GB HyperX Fury 2400MHz

CoolerMaster MWE 450W 230V 

Prolink PRO701SFC line interactive UPS with AVR 

 

Im suspecting this to be an issue with the PSU or UPS, what do you think guys?

[Kanna]

Did you try without using UPS

[WendellG]

24 minutes ago, Kanna said:

Did you try without using UPS

Trying it now. Will keep you posted.

[WendellG]

54 minutes ago, Kanna said:

Did you try without using UPS

Yup. problem still persist 

[Lonehelljumper]

3 hours ago, WendellG said:

So my newly built PC started randomly shutting down almost twice a day and from what I observed, it does it when the PC is either idle or underloaded but seems fine when gaming and doing heavy stuffs. Temps are also fine across the board.

Everything shutdowns except for the usb ports.

EDIT: And it doesn't turn back on unless I unplug and plug in the pc again.

 

Ryzen 5 2600 Stock

Gigabyte B450-DS3H

GTX 1650 Super OC Edition

2x4GB HyperX Fury 2400MHz

CoolerMaster MWE 450W 230V 

Prolink PRO701SFC line interactive UPS with AVR 

 

Im suspecting this to be an issue with the PSU or UPS, what do you think guys?

Change ram slots bro. That will likely fix it. 

[WendellG]

8 hours ago, Lonehelljumper said:

Change ram slots bro. That will likely fix it. 

Did it, no shutdowns since and its been 10+ hours already, will keep you posted Thanks!  

[WendellG]

11 hours ago, Lonehelljumper said:

Change ram slots bro. That will likely fix it. 

Unfortunately, it shut off again. 

 

Help guys  

[Lonehelljumper]

6 hours ago, WendellG said:

Unfortunately, it shut off again. 

 

Help guys  

Ok, try this. Use the free program called memtest, this will tell you if you have a bad piece of ram.

[Lonehelljumper]

Also unplug all of your power cables and then replace them in. 

[WendellG]

6 hours ago, Lonehelljumper said:

Also unplug all of your power cables and then replace them in. 

I already did this. Still the same

6 hours ago, Lonehelljumper said:

Ok, try this. Use the free program called memtest, this will tell you if you have a bad piece of ram.

This too, passed all test.  

 

Now I'm trying to disable amd's performance boost in bios to draw less power and more headroom for the PSU (assuming it's the culprit).

[WendellG]

Nothing worked on the software side. Can you guys recommend a good PSU for my system?

[glennhl]

https://www.amazon.com/Seasonic-Semi-Modular-Systems-Warranty-Application/dp/B084TSDNKT/ref=sr_1_1?dchild=1&keywords=seasonic+gm550&qid=1597544173&sr=8-1

[WendellG]

1 hour ago, glennhl said:

https://www.amazon.com/Seasonic-Semi-Modular-Systems-Warranty-Application/dp/B084TSDNKT/ref=sr_1_1?dchild=1&keywords=seasonic+gm550&qid=1597544173&sr=8-1

Went for a Seasonic Core GX-500. Thanks

[WendellG]

problem solved guys. replaced the psu.