Ram not wanting to run in dual channel.

[wonderwhy]

recently ive bought a gigabyte z390 gaming x motherboard, and i put all my parts into it, and it wouldnt boot. itll boot if ram is placed into the first and second slot, but it wont if placed in 3rd slot by its self, or 4th slot by itself. should i be worried about not getting the proformance of dual channel or is there any suggestions on what to do?

[Tristerin]

I have to hop off the forums, but if you read the manual it likely wants sticks in slots 2 and 4 away from the CPU for dual channel not 1 and 3 in that combination.

[Moonzy]

If there's no post using a single stick in a particular slot, you could try reseating the CPU

[wonderwhy]

16 minutes ago, Tristerin said:

I have to hop off the forums, but if you read the manual it likely wants sticks in slots 2 and 4 away from the CPU for dual channel not 1 and 3 in that combination.

i had stick in 2 and 4, and it still wouldnt post, i have reseated the cpu, and this issues still happens, ive even switched cpu coolers to see if the mounting pressure was too much, but it wasnt.

[wonderwhy]

12 minutes ago, Moonzy said:

If there's no post using a single stick in a particular slot, you could try reseating the CPU

i did that yesterday, i even tried my old cpu and it still happened.

[Moonzy]

Just now, wonderwhy said:

i did that yesterday, i even tried my old cpu and it still happened.

Probably a bad board then

[wonderwhy]

Just now, Moonzy said:

Probably a bad board then

i was thinking that too, i was wondering if the dual channel performance was worth it or not for rma-ing the board.

[Moonzy]

1 minute ago, wonderwhy said:

i was thinking that too, i was wondering if the dual channel performance was worth it or not for rma-ing the board.

Definitely RMA a broken product

[wonderwhy]

Just now, Moonzy said:

Definitely RMA a broken product

the sucky thing is i thought it was my old ram that was fried, so i purchased new corsair ram and it still happened, and today i managed to shatter my whole panel of tempered glass

[Moonzy]

1 minute ago, wonderwhy said:

the sucky thing is i thought it was my old ram that was fried, so i purchased new corsair ram and it still happened, and today i managed to shatter my whole panel of tempered glass

Can you return the new RAM?

 

And that's a big yikes for the glass panel, try and get a replacement for that

[wonderwhy]

1 minute ago, Moonzy said:

Can you return the new RAM?

 

And that's a big yikes for the glass panel, try and get a replacement for that

honestly i had some shitty 2400 mhz ram from some random manufacturer, so i dont mind it anyways 

[Blademaster91]

4 minutes ago, wonderwhy said:

the sucky thing is i thought it was my old ram that was fried, so i purchased new corsair ram and it still happened, and today i managed to shatter my whole panel of tempered glass

I was going to ask if you tried each ram stick, but since you tried new ram it's definitely a bad board then.

I'm too scared to even try a case with a glass panel, I've seen too many people with broken panels new out of the box.

[wonderwhy]

Just now, Blademaster91 said:

I was going to ask if you tried each ram stick, but since you tried new ram it's definitely a bad board then.

I'm too scared to even try a case with a glass panel, I've seen too many people with broken panels new out of the box.

i wanna see my face when i dropped it the two inches it took to shatter lmao i was so mad, i vacuumed for an hour and im still finding glass