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Kanna

Microsoft store error

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Posted · Original PosterOP

When I try to sign into my other account (where my minecraft is located) I get this error "you can't sign in here with a personal account. use your work or school account instead" This is my own computer and the microsoft account already on the computer is a personal account, this may be related to chrome saying "Managed by your organization"


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Posted · Original PosterOP
1 minute ago, bmx6454 said:

parental controls?

Nope I set this PC up all on my own no parental controls from what I can see (I have the admin account)


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If Windows and chrome say they're managed by an organization that you did not setup, you have either been hacked/ have a virus, bought the computer used and it was previously registered to a company, or you used a grey market Windows key to activate the computer. I'm leaning towards possible virus from chrome there are some out there that take control of the Chrome browser and set it up as a business account so you can't remove their virus extensions and shit.


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Microsoft store is picky with accounts and users, you might have to sign in on that mc account to get it installed.


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Posted · Original PosterOP
10 hours ago, SpookyCitrus said:

If Windows and chrome say they're managed by an organization that you did not setup, you have either been hacked/ have a virus, bought the computer used and it was previously registered to a company, or you used a grey market Windows key to activate the computer. I'm leaning towards possible virus from chrome there are some out there that take control of the Chrome browser and set it up as a business account so you can't remove their virus extensions and shit.

I was the first owner of the PC it's an OEM key that is official aka no cheap key, how can I know if it's a virus nothing is detected only chrome is and it's something like rtdstie which I know is not good but I don't know how to remove it

10 hours ago, Not Wills said:

Microsoft store is picky with accounts and users, you might have to sign in on that mc account to get it installed.

Signing in is what I'm trying to do


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Please try searching up the answer before you post here but I am always glad to help

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@Kanna

 

Try resetting the MS Store ;

Start Menu > Settings > Apps > MS Store > Advanced Options > scroll down and click reset

 

 

Do you use a local account or your MS account to log on the PC ? Another solution (if the above doesn't work) is to use a local account.

 


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Posted · Original PosterOP
8 minutes ago, wkdpaul said:

@Kanna

 

Try resetting the MS Store ;

Start Menu > Settings > Apps > MS Store > Advanced Options > scroll down and click reset

 

 

Do you use a local account or your MS account to log on the PC ? Another solution (if the above doesn't work) is to use a local account.

 

How do I use local account will my xbox synced stuff etc still work?


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I'm just speaking from experience so what I say may not work 100%

Please try searching up the answer before you post here but I am always glad to help

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Posted (edited)
31 minutes ago, Kanna said:

How do I use local account will my xbox synced stuff etc still work?

Good question, I really don't know.

 

Sadly, I think my suggestion won't work, seems like the "feature" was removed (I can't find it on both my PCs :( )

 

https://www.kapilarya.com/how-to-switch-to-microsoft-account-from-local-account

 

If the reset doesn't work, try making a local admin account to see if using that account you can log into the MS store, if it works, it's possible your other account is the issue. If it doesn't work, then I'm honestly not too sure :(

 

 

EDIT ; well, turns out the option is called "don't sign in to your Ms account automatically", clicking that will change your account to a local one, it's reversible (just tried it, went from my MS account, to local, back to my MS account).

Edited by wkdpaul

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Posted · Original PosterOP
52 minutes ago, wkdpaul said:

Good question, I really don't know.

 

Sadly, I think my suggestion won't work, seems like the "feature" was removed (I can't find it on both my PCs :( )

 

https://www.kapilarya.com/how-to-switch-to-microsoft-account-from-local-account

 

If the reset doesn't work, try making a local admin account to see if using that account you can log into the MS store, if it works, it's possible your other account is the issue. If it doesn't work, then I'm honestly not too sure :(

 

 

EDIT ; well, turns out the option is called "don't sign in to your Ms account automatically", clicking that will change your account to a local one, it's reversible (just tried it, went from my MS account, to local, back to my MS account).

Well guess I'm contacting MS support (it has worked before) they are my last resort, Thanks for the help tho 


Reminder⚠️

I'm just speaking from experience so what I say may not work 100%

Please try searching up the answer before you post here but I am always glad to help

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