Unigine Heaven always crashes with 5-10 minutes on RX 5700XT

[ragp13]

I've been experiencing stability issues with my system from the start (month ago), but thought it only happened when I enabled DOCP.

 

However, today I discovered my system crashes (black screen, no reboot) when running Unigine Heaven for about 5-10 minutes.

 

Everything is running at stock speeds (No CPU/GPU/RAM overclock).

 

I've tried undervolting and underclocking the GPU, while running fans at max speed. No effect.

Disabled PCI 4.0. No effect

Tried drivers 20.7.2 and 20.4.2. No difference

CMOS reset of Motherboard. No difference

 

Chipset and BIOS drivers are the latest version.

Temperatures are fine (50-60 CPU, 70-75 GPU)

 

Full specs:

Sapphire RX 5700XT Pulse

AMD Ryzen 5 3600

Asus Prime B550M-A (wifi)

Corsair TX550M V2

Crucial Ballistix BL2K8G32C16U4B

 

Any suggestions as to what might be causing this?

 

[5x5]

Sounds like either a defective board or power supply if the DOCP toggle was also causing it.

[ragp13]

I think the cause is the GPU's memory faulting:

 

 

The DOCP issue was fixed with a newer BIOS, but I kept getting green/black screens or driver crashing. Could be any game, but mostly when either benchmarking Unigine Heaven or TimeSpy Graphics Test 2. These would result in crashes within 5-10 minutes.

[SavageNeo]

1 minute ago, ragp13 said:

I think the cause is the GPU's memory faulting:

 

 

The DOCP issue was fixed with a newer BIOS, but I kept getting green/black screens or driver crashing. Could be any game, but mostly when either benchmarking Unigine Heaven or TimeSpy Graphics Test 2. These would result in crashes within 5-10 minutes.

Rma the card.

[ragp13]

 

On 8/11/2020 at 7:44 AM, SavageNeo said:

Rma the card.

I did and the reseller couldn't initially reproduce it, but a new 5700XT is stable in my pc and seems to be running much lower fan speeds.

 

Something was off, hard to say what exactly.

[WSUTOMO]

thats why you dont buy amd cards. their CPU is might fine though. I run the 3990x threadripper with two 1080 ti in sli. 

[SavageNeo]

Just now, WSUTOMO said:

thats why you dont buy amd cards

The drivers are mostly fixed. i always suggest amd gpu's since they have pretty good price to performance ratio compared to Nvidia.

 

like rx 5600Xt is little ebtter than rtx 2060 but cheaper.

rx 5700 on par with 2060 Super but cheaper

rx 5700XT little worse than rtx 2070 super butm uch cheaper.

rx 580/5500Xt= gtx 1660 but cheaper

rx 570 better than gtx 1650 but cheaper