Master Chief collection won't install on windows 10

[Shack24]

So purchased the Master Chief collection via digital download code. Running windows 10 2004, and have the Xbox app updated to latest version. When trying to install to the pc.....get the "installable device not located" error and refuses to install to the machine.

I've tried all the reset and reinstall tips for xbox and windows store apps. Rebooting and even waiting 24 hours. Nothing seems to work. I know I'm logged into xbox profile correctly as it shows the game to install....it just refuses to do so.

 

Any suggestions would be appreciated.

[spartanroyalty]

what do u mean by Windows 10 2004 ?

 

[Sorenson]

I've been unable to launch the master chief collection on game pass for over 6 months now. I've tried so many things and just gave up. My suggestion would be to get it on steam if you can get a refund for the download code.