ssd no longer is readable

[duhacoolkid]

Recently i installed a new nvme m.2 drive, upon starting my computer up one of my ssd's no longer reads.

I havent had a problem with it before. i have looked over numerous help articles but have not seemed to find a viable solution. I have checked cables, both power and data, swapped new ones but it just doesnt read, nor show up in bios. Anyone know a cause or cure, perhaps both? Thanks in advance.

[kukoman]

Maybe using that nvme, disable one of the sata ports, try swap sata ports

[sseehra141]

Can I ask, what are the specs of your PC. I think I read somewhere that on some older motherboards, adding an M.2 drive can "disable" sata ports on the motherboard by design. 

[duhacoolkid]

before i put in the m.2 i had 2 ssd.s and a single hdd

everything worked fine up until the install

but here is specs

i7 9700k

asus 2080 super

msi z390 gaming edge ac

120g ssd (boot drive)

500g ssd (non working drive)

1t hdd

1T hdd m.2

theramltake 240 aio 

thermaltake toughpower 750 watt psu

 

and ive swapped ports and cords turned off ports as well but nothing

thanks yall

[sseehra141]

23 hours ago, duhacoolkid said:

before i put in the m.2 i had 2 ssd.s and a single hdd

everything worked fine up until the install

but here is specs

i7 9700k

asus 2080 super

msi z390 gaming edge ac

120g ssd (boot drive)

500g ssd (non working drive)

1t hdd

1T hdd m.2

theramltake 240 aio 

thermaltake toughpower 750 watt psu

 

and ive swapped ports and cords turned off ports as well but nothing

thanks yall

Okay, so I quickly looked at the manual for your motherboard, and here is a picture I found. Pretty much, as you can see adding an M.2 drive to the PCIE slot, depending on where you plug it in, can disable other sata ports. However, if you put your M.2 drive into the PCIe slot, you theoretically should not have any disabled Sata ports, based on this diagram. I would make sure that you are plugging in the drive into the M2_1 slot to avoid any issues. Also if you have a Sata drive in the M2_2 slot, please take note of what SATA slots are still enabled or disabled. 

[Bipinvsnl]

Is the SSD by any chance ADATA or XPG ?

[duhacoolkid]

thank you sseehra I will be looking into that firdt thing in the morning.

As for the drive its wd product