Computer restarts without warning and error code, might be GPU related

kenny070287 · July 12, 2020

So currently my new build will still sometimes restart itself without any warning at all. As mentioned last time, it is suspected that this is due to GPU. Although all drivers has been updated, this still happens. The reason why I am pointing this at GPU is because of this error I found in event viewer:

A corrected hardware error has occurred.

Component: PCI Express Legacy Endpoint
Error Source: Advanced Error Reporting (PCI Express)

Primary Bus:Device:Function: 0x27:0x0:0x0
Secondary Bus:Device:Function: 0x0:0x0:0x0
Primary Device Name:PCI\VEN_10DE&DEV_1F82&SUBSYS_86B61043&REV_A1
Secondary Device Name:

When I searched for the device name, i found it at the page for NVIDIA GeForce GTX1650, which is the GPU I am using now.

TurnedOnTimesView shows that the error code is 0x00000000. Not helpful.

Is there anything I can do right now? Changing GPU is not an option, I am somewhat broke haha. And no, there is no additional hardware I can swap this out with for testing.

Also i remember i saw somewhere that someone suggested underclock the GPU using MSI Afterburner. thing is that it will be reset every time the computer restarts, and i sometimes dont remember to do it. now GPU is underclocked, will wait and see.

My build:

CPU: Ryzen 5 3600

Motherboard: msi X470

RAM: G.Skill Aegis 2 pieces of 16GB

SSD: WD Green 1TB

HDD: Seagate Barracuda 2TB

edit: i have alrdy unchecked the tickbox for system to restart automatically. so i have no clue how it is still doing that.

BlackManINC · July 12, 2020

@kenny070287

If there is a problem that justifies a restart it will do it no matter what box you uncheck if it means saving your computer from potential irreversible damage. There are a couple of things to consider first. Is your bios, GPU drivers and operating system current? Are you overclocking your CPU or RAM? Were you overclocking your GPU before this happened? Have you tried testing your ram for any faults using the app below? What is the make and model of your power supply? These error messages don't really tell you anything useful. It just means that the problem is related to the GPU in some way, not that the GPU itself is a dud.

Link: https://www.memtest86.com/

kenny070287 · July 12, 2020

sorry for late reply. OS and GPU drivers are fully updated. not overclocking anything, before the restart or anything. RAM tested with memtest, but will try it again later. power supply is coolermaster MWE750 80 plus gold.

yeah i understand that these doesnt mean that GPU is faulty. it plays GTA fairly well, stress test was all okay. but then again, it is the source of the problem definitely... just not sure how.