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TrueElite

[SOLVED] New build no POST - DRAM light

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Posted (edited) · Original PosterOP

Specs:

AMD Ryzen 7 3700x

MSI B450 Gaming Plus Max

G.SKILL Ripjaws V 3600mhz CL18 2x8GB
EVGA 2080 Super BLACK

EVGA 500 Watt (100-W1-0500-KR 500)

ASUS PCE-AC56 Wifi Card

... and assorted storage in a Corsair Spec-05 case.

Issue is title; the system powers on, all fans turn on, the system is stable (no random shutdowns or power downs) but the troubleshooting light on the motherboard is stuck on DRAM.

I've tried everything listed here except for beeping (no speaker available) and trying it on another system (also not available):

 

Additionally, I've flashed the BIOS to the latest version on the MSI website but no luck.

 

The only thing of value I've found is that when trying with a single stick of RAM, the third slot turns on the CPU light instead of the DRAM light for some reason. Otherwise, every configuration of 1, 2 or even no sticks results in a red DRAM light.

 

Thanks in advance for the help!

-----------------------------------------------------------------------------------------

UPDATE: FIXED! The issue was indeed a combination of incompatible ram and DOA ram (talk about an unlucky kit). Check your QVLs people, better to be safe than sorry it seems.

Edited by TrueElite
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Posted · Original PosterOP
27 minutes ago, Kilobytez95 said:

Reseat the RAM and try different slots. Also are you enabling XMP?

I've reseated it in every configuration I can think of. 

No for the XMP, as it's not even reaching BIOS. 

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1 minute ago, TrueElite said:

I've reseated it in every configuration I can think of. 

No for the XMP, as it's not even reaching BIOS. 

Have you cleared cmos?

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Posted · Original PosterOP
46 minutes ago, Kilobytez95 said:

Have you cleared cmos?

Yes, I did. 

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6 hours ago, TrueElite said:

EVGA 500 Watt (100-W1-0500-KR 500)

Replace that ASAP. What is that, a $50 PSU powering a $2000 build?


5Head :wine_glass: AH YES

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Posted · Original PosterOP
2 hours ago, gloop said:

Replace that ASAP. What is that, a $50 PSU powering a $2000 build?

Carried over from an older build. Isn't it safe as its an EVGA? 

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26 minutes ago, TrueElite said:

Carried over from an older build. Isn't it safe as its an EVGA? 

Brand is insignificant in terms of PSUs. That is in the worst EVGA psus you can buy. 


5Head :wine_glass: AH YES

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Posted · Original PosterOP
1 hour ago, gloop said:

Brand is insignificant in terms of PSUs. That is in the worst EVGA psus you can buy. 

Ordered a new one, thanks for the advice. 

Do you think the DRAM light is also a psu issue? 

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19 minutes ago, TrueElite said:

Ordered a new one, thanks for the advice. 

Do you think the DRAM light is also a psu issue? 

Not necessarily. 
 

What’s interesting is how 

11 hours ago, TrueElite said:

The only thing of value I've found is that when trying with a single stick of RAM, the third slot turns on the CPU light instead of the DRAM light for some reason.

Does this happen with both sticks of RAM or with just one?


5Head :wine_glass: AH YES

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Posted · Original PosterOP
21 minutes ago, gloop said:

Not necessarily. 
 

What’s interesting is how 

Does this happen with both sticks of RAM or with just one?

Both, one, none, regardless of slots used. 

Solid DRAM light and the only exception is when it's a single stick in the 3rd slot (which is wrong, should be second) in which I get a CPU light. 

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Posted · Original PosterOP
1 hour ago, gloop said:

Not necessarily. 
 

What’s interesting is how 

Does this happen with both sticks of RAM or with just one?

Apologies, I misread your response - upon further testing this only happens with one.

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1 hour ago, TrueElite said:

Apologies, I misread your response - upon further testing this only happens with one.

Ok, seems like one RAM stick is actually dead and the other still 'half' functions.

 

So, does the system actually boot or is it stuck at the debug leds?

 

Considering they are new parts I'd RMA the RAM sticks and get the replacement kit, that should fix the problem.


5Head :wine_glass: AH YES

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Posted · Original PosterOP
On 7/11/2020 at 2:07 PM, gloop said:

Ok, seems like one RAM stick is actually dead and the other still 'half' functions.

 

So, does the system actually boot or is it stuck at the debug leds?

 

Considering they are new parts I'd RMA the RAM sticks and get the replacement kit, that should fix the problem.

Unfortunately the furthest I've gotten to a boot is the DRAM LED.
That being said, I noticed today my specific RAM kit is not on the QVL (probably because of a last minute change from 3200 CL 16 to 3600 CL18). The folks over at PCMR's discord have suggested grabbing a kit on the QVL just to make sure, and returning the current sticks.
Thanks again for the help, hopefully this was indeed the issue.

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