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SavvySovage

Question: Ram won't recognize

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Posted · Original PosterOP

When i try to put my second stick of ram into the a2 slot(correct slot i've googled) it either makes it to where the pc just flat out wont boot or it'll load but when i check BIOS it doesn't even recognize the second stick of ram and ive been racking my brain because i simply dont wanna have to get another board because this pc took me a week to build. Any ideas? I need help.

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Did you buy them as a set or one then the other later? Have you tried the sticks one at a time to make sure they work by themselves?


I am far from an expert in this so please correct me if I’m wrong.

Quote or tag me so I can see your response

 

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4 minutes ago, SavvySovage said:

When i try to put my second stick of ram into the a2 slot(correct slot i've googled) it either makes it to where the pc just flat out wont boot or it'll load but when i check BIOS it doesn't even recognize the second stick of ram and ive been racking my brain because i simply dont wanna have to get another board because this pc took me a week to build. Any ideas? I need help.

Either the stick is bad or the ram slot.

 

Try the 2nd stick alone in the first slot (where now the 1 working stick is).

If that works, try adding the now working stick in a2.

 

And with a bit of luck, those reseat actions will make it work, and if not, youll figure out which part is bad.

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Posted · Original PosterOP

I did buy them as a set and ive tested both of them and they work in the first slot but the second i put the second one in it stops the pc from booting and the dram light comes on. I'm at a complete loss

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Posted · Original PosterOP
Just now, Bartholomew said:

Either the stick is bad or the ram slot.

 

Try the 2nd stick alone in the first slot (where now the 1 working stick is).

If that works, try adding the now working stick in a2.

 

And with a bit of luck, those reseat actions will make it work, and if not, youll figure out which part is bad.

I'm pretty sure its the slot then but is there a way i could make it work without having to get a new board?

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Just now, SavvySovage said:

I did buy them as a set and ive tested both of them and they work in the first slot but the second i put the second one in it stops the pc from booting and the dram light comes on. I'm at a complete loss

Then it sounds like your board is faulty. I would RMA it and get a replacement. What specific motherboard is it?


I am far from an expert in this so please correct me if I’m wrong.

Quote or tag me so I can see your response

 

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Posted · Original PosterOP
Just now, zeusthemoose said:

Then it sounds like your board is faulty. I would RMA it and get a replacement. What specific motherboard is it?

its an asrock z490 pro4 board.

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Posted · Original PosterOP

Does anyone know if theres a work around to this because i would really prefer to not have to build my pc again :(

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Just now, SavvySovage said:

I'm pretty sure its the slot then but is there a way i could make it work without having to get a new board?

Take out the stick again, then (carefull nlt to knock any components on the board!) try vacuuming the slots, mahbe theres just a little lint or something in there causing a bad contact on one of the connections.

 

But if the slot is busted, id just get a new board.

 

 

 

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Posted · Original PosterOP
2 minutes ago, Bartholomew said:

Take out the stick again, then (carefull nlt to knock any components on the board!) try vacuuming the slots, mahbe theres just a little lint or something in there causing a bad contact on one of the connections.

 

But if the slot is busted, id just get a new board.

 

 

 

ugh this is so depressing

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Posted · Original PosterOP
4 minutes ago, Bartholomew said:

Take out the stick again, then (carefull nlt to knock any components on the board!) try vacuuming the slots, mahbe theres just a little lint or something in there causing a bad contact on one of the connections.

 

But if the slot is busted, id just get a new board.

 

 

 

Literally just got all my games downloaded :( do you know if 8 gigs is enough to stream?

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2 minutes ago, SavvySovage said:

Literally just got all my games downloaded :( do you know if 8 gigs is enough to stream?

When you replace the board (assumimg its under warranty and thus will be swapped for same thing) you dont need to download again ;). Yeah itll be a bit of work replacing it but hey building is fun. What sucks is having to return it and thus not having a board untillmthe replacement comes in.

 

Dunno on the streaming, id say just give it a whirl and see.

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