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In the bios it says that there are 2x8gb sticks of ram installed but windows onky reads 8gb?

1signig
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I have the 2 sticks installed dual channel as the motherboard manual instructs. In the bios, it says i have 2 8gb sticks of ram installed but that i only have 8gb installed.

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Make sure the sticks are seated properly. Does Task Manager report some of the RAM as hardware reserved?

 

Try the sticks individually otherwise, maybe one is defective.

Remember to either quote or @mention others, so they are notified of your reply

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12 minutes ago, Eigenvektor said:

Make sure the sticks are seated properly. Does Task Manager report some of the RAM as hardware reserved?

 

Try the sticks individually otherwise, maybe one is defective.

i think the stick is defective. if i swap the sticks around then the pc doesnt boot at all

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15 minutes ago, Eigenvektor said:

Make sure the sticks are seated properly. Does Task Manager report some of the RAM as hardware reserved?

 

Try the sticks individually otherwise, maybe one is defective.

although, the bios does actually read both sticks

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12 minutes ago, 1signig said:

think the stick is defective

Use something other than task manager 

Like hwinfo64

Use only the undetected ram in every slot and check if it boots in any of them.

PC: Motherboard: ASUS B550M TUF-Plus, CPU: Ryzen 3 3100, CPU Cooler: Arctic Freezer 34, GPU: GIGABYTE WindForce GTX1650S, RAM: HyperX Fury RGB 2x8GB 3200 CL16, Case, CoolerMaster MB311L ARGB, Boot Drive: 250GB MX500, Game Drive: WD Blue 1TB 7200RPM HDD.

 

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