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After Wake-from-Sleep, iCUE no longer "sees" H100i Plat

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Posted · Original PosterOP

When the PC starts up normally, iCUE sees the usb-connected AIO. I put the PC to sleep via a hotkey that runs a script (managed by iCUE). When waking from that state, iCUE no longer sees the AIO, and the lighting defaults to the hardware lighting I set a while ago. Strangely, sometimes it no longer shows up in the devices list, and other times it does, but the visualization of the lights is frozen, and iCUE stutters. iCUE version 3.30.89, Plat firmware 1.01.15

I would like for iCUE to see the equipment without doing a full restart each time.


Things I have tried:

  • Unplugging the usb cable from the AIO head, plugging it back in
  • Ending and restarting icue.exe
  • Identifying that Device manager does see an AIO installed via USB
  • Stopping and restarting corsair service (stopping is unsuccessful, status stays on "stopping" indefinitely)


White Elephant

Crappy CPUAMD FX-6300

Inadequate Cooler: Coolermaster MasterLiquid Pro 120

Garbage Mobo: GA-990FXA-UD3 R5

Shitty RAM: 16GB Kingston HyperX Fury DDR3, 4 sticks, 2 black and 2 white

Stupid GFX card: EVGA GTX 750 Ti FTW ACX

Fire-Prone PSUEVGA 500W W1 80+

Ugly CaseNZXT S340 White

Slow StorageSamsung 850 Evo 500GB SSD, WD Blue 1TB 7200RPM HDD

Components lost in the line of Duty

Broken Cold Cathode, Broken white LED strip, crumbly thermal compund, bent-up Hyper 212 Evo, Trashed Corsair Carbide 100R Silent, 12 dozen broken case fans

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