Installing an UPS

[gripfly]

Hi there

 

I just plugged in my UPS. However, it shows me that the battery is at 0%, plugged in and not charging. Unplugging the USB connection removes the battery widget. Do I need to enable something specific to make that widget work?

 

 

Thanks in advance.

 

 

Edit: I am running Kubuntu with an EATON UPS.

[Sauron]

You just plugged it in, maybe it needs some time to charge...?

[gripfly]

2 minutes ago, Sauron said:

You just plugged it in, maybe it needs some time to charge...?

Pretty sure it's fully charged. Was plugged in before all the time on another system, and the battery is definitively okay.

[gripfly]

Bump.

 

Help is appreciated.

[plus]

Hi,

sounds like your distro loaded / included apcupsd instead of nut for handling UPS.

apcupsd works great - for APC devices, but reporting zero values seems to be a common thing for some Eaton models.

You can find out if that's the case by the output of "sudo apcaccess". If it is present and displays the same wrong values, you're running apcupsd.

 

I've read that switching to "nut" (package "network UPS tools") shows better results with Eaton devices.

[gripfly]

Thanks for that. Meanwhile I found out that there is a Software to manage all that Eaton provides (well, actually 2).

There is Eaton Intelligent Power Protector (IPP) and Eaton Intelligent Power Manager (IPM).

 

The difference between these two can be read here: https://community.spiceworks.com/topic/1138829-difference-between-intelligent-power-manager-ipm-and-protector-ipp

There is a User's Guide for IPP, which is very helpful: https://www.eaton.com/content/dam/eaton/products/backup-power-ups-surge-it-power-distribution/power-management-software-connectivity/eaton-intelligent-power-protector/eaton-ipp-user-guide-p-164000291.pdf

 

After installing the Software you need to open the Web interface: https://localhost:4680/

Then login with; User: admin, PW, admin

 

This is all what's needed. Then you can manage all the stuff. However, I still have the issue that once the UPS shuts down the System, there is a connection failure afterwards. After about 2h the communication failure somehow resolves itself and it works again.

 

I made a post regarding this issue here (haven't gotten any response yet tho but if there will be ever an answer to this, it might be there): https://community.spiceworks.com/topic/2278555-eaton-5sc-communication-failure