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oymd

Asus Tuf Gaming (Wi-Fi) X570-PLUS BSOD on FIRST install and then re-looping. HELP PLEASE!

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Posted · Original PosterOP

HI everyone

 

This is my very first post here

 

Have been following LTT on youtube for ages, but was always a Mac user.

 

So, I have finished a NEW build for the kids, as they need Windows for their school work, and I also am into Astrophotography and use software that is heavily core and GPU dependant.

 

Anyways, here's the build:

 

Asus TUF Gaming (Wi-Fi) X570-PLUS

Ryzen 3950X: Power provided by 8 pin PCI-E ONLY, 4 pin not used

Arctic Liquid Freezer II: connected to AIO_PUMP. CPU_FAN & CPU_OPT left unpopulated

Corsair Vengeance DDR4 32GB 3200, CL16 2x16GB: Installed in A2 & B2 as manual suggests

MSI Ventus RTX2070 Plus: Power provided by 8 pin & 6 pin PCI-E

XPG ADATA SX8200 Pro 1TB NVME: using M.2_1 socket, just above the GPU

Seasonic Focus PX850 Platinum 80+ PSU
 

 

On first install, using Microsoft Media creation tool to a USB flash, AFTER installation finsihed I got a BSOD, and ever since I am stuck in a constant loop of restarts, seeing the Asus TUF logo, andd the receiving a message:

 

The computer restarted unexpectedly or encountered an unexpected error. Windows installation cannot proceed....etc..

 

I found three threads on the internet to fix this:

 

1- Disable LAN, WiFI & Bluetooth in BIOS: DId that, same problem.

 

2- Install WiFi drivers during partitioning, which I do not understand?

 

3- Replace RTX2070 Super with an older card. That is not an option, as this is my first WIndows build.

 

I have not updated BIOS, as I do not know how to do that, but from the threads I read, updating BIOS does not seem to help?

My version is: 1405, 19/11/2019

 

UPDATED TO 1407, THE LATEST BIOS ON ASUS WEBSITE

 

Please help me fix this?

 

I have disabled everything on the board, SATA, etc, nothing helped?

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Try running one stick of memory at a time. Also make sure that you haven't damaged the pins on the CPU

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You have ram configured properly in bios i believe its called docp profile had to do that with my cpu ram mem upgrade to different asus board same memory 3900x tho when i ordered my ram kit i noticed there 2 rgb pro kits 1 for intel that not in manual as supported and the other kit is amd ryzen optimized im gonna assume that is not the issue, mine is the CMW32GX4M2Z3200C16 kit

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Posted · Original PosterOP
9 minutes ago, 5x5 said:

Try running one stick of memory at a time. Also make sure that you haven't damaged the pins on the CPU

CPU is reported correctly in BIOS

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Posted · Original PosterOP
8 minutes ago, Escanor said:

You have ram configured properly in bios i believe its called docp profile had to do that with my cpu ram mem upgrade to different asus board same memory 3900x tho when i ordered my ram kit i noticed there 2 rgb pro kits 1 for intel that not in manual as supported and the other kit is amd ryzen optimized im gonna assume that is not the issue, mine is the CMW32GX4M2Z3200C16 kit

RAM is showing up OK in BIOS, with correct timings

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Posted · Original PosterOP
14 minutes ago, oymd said:

HI everyone

 

This is my very first post here

 

Have been following LTT on youtube for ages, but was always a Mac user.

 

So, I have finished a NEW build for the kids, as they need Windows for their school work, and I also am into Astrophotography and use software that is heavily core and GPU dependant.

 

Anyways, here's the build:

 

Asus Tuf Gaming (Wi-Fi) X570-PLUS

 

Ryzen 3950X

Arctic Liquid Freezer II

Corsair Vengeance DDR4 32GB 3200, CL16 2x16GB

MSI Ventus RTX2070 Plus 

XPG ADATA 8200 Pro 1TB
 

 

On first install, using Microsoft Media creation tool to a USB flash, AFTER installation finsihed I got a BSOD, and ever since I am stuck in a constant loop of restarts, seeing the Asus TUF logo, andd the receiving a message:

 

The computer restarted unexpectedly or encountered an unexpected error. Windows installation cannot proceed....etc..

 

I found three threads on the internet to fix this:

 

1- Disable LAN, WiFI & Bluetooth in BIOS: DId that, same problem.

 

2- Install WiFi drivers during partitioning, which I do not understand?

 

3- Replace RTX2070 Super with an older card. That is not an option, as this is my first WIndows build.

 

I have not updated BIOS, as I do not know how to do that, but from the threads I read, updating BIOS does not seem to help?

My version is: 1405, 19/11/2019

 

Please help me fix this?

 

I have disabled everything on the board, SATA, etc, nothing helped?

UPDATE:

i HAVE JUST UPDATED TO BIOS 1407.

SAME PROBLEM

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Posted · Original PosterOP
12 minutes ago, boggy77 said:

ram in slots 2 and 4?

yes, show up in BIOS as:

 

DIMM_A2

DIMM_B2

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Posted · Original PosterOP
26 minutes ago, boggy77 said:

ram in slots 2 and 4?

Just retried with ONE ram stick, and tried both, each one on its own, and no difference?

 

The motherboard has FOUR LED debugging lights.

 

NONE of them stay on after reboot, which suggests all HARDWARE is OK, so must be a software/driver issue?

 

Not sure?

 

Please help a lifelong Mac user from losing faith, very quickly...!!

 

:)

 

 

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Posted · Original PosterOP
3 minutes ago, boggy77 said:

try to reinstall windows, maybe there was an error during install. otherwise, try to reset bios to default values or clear cmos. if that doesn't work, probably one of the components is bad.

I reinstalled a few times, same problem.

 

Cleared CMOS.

 

All components are off the shelf new?

 

I have not tried using an old GPU, or doing that WiFi driver trick?

 

How can I know if a component is bad?

 

All parts were bought from different vendors? It will be a nightmare to return parts?

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7 minutes ago, oymd said:

I reinstalled a few times, same problem.

 

Cleared CMOS.

 

All components are off the shelf new?

 

I have not tried using an old GPU, or doing that WiFi driver trick?

 

How can I know if a component is bad?

 

All parts were bought from different vendors? It will be a nightmare to return parts?

at this point, it either a bad ssd, cpu or motherboard. if you have a spare drive, try to install windows on that. if still doesn't work, maybe contact asus for a motherboard replacement.

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Posted · Original PosterOP

its all sorted.

instead of adding my windows activation key, just chose I DO NOT HAVE A KEY, and tried there.

And windows installed normally?

Very starnge

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