BSOD Purgatory

[Jake!]

That may be a bit of a hyperbole, but it is getting pretty frustrating. I can run all of my more simple games (O2 Not Included, Project Hospital, Rocket League, Jackbox Party Packs, etc.) with absolutely no issues. However, whenever I try to run what I would consider more "computationally intense" titles (GTA V, RDR2) I can make it about 20-30 minutes before I get a BSOD. I have no issues with frame rates, screen tearing, or anything of the like. Everything will seemingly be running smooth until it inevitably happens. I have also been monitoring temperatures on Corsair's iCUE app and I have been steady at around 50-55 C on my CPU. I have received "system service exception" and "IRQL not less or equal" errors more often than any others. I have been having a lot of trouble diagnosing the issue and I'm looking for some help from those of you who have more experience than I do (i.e. almost all of you probably). If anyone is curious, I can send event logs. They aren't very useful to me because I don't really know how to interpret them beyond the generic description.

 

Important to note: I did recently replace my motherboard and CPU. I started with a blank SSD and did a completely new install of Windows 10. I am on the most recent version of Windows and I have installed chipset and graphics drivers.

 

Specs (nothing is overclocked):

 

MB: ASUS TUF Z390-Pro Gaming

CPU: Intel i7 8700k 

GPU: 2x ASUS ROG 8GB GeForce GTX 1080 (SLI)

RAM: 2x8GB Corsair Vengeance 2400 MHz*

PSU: Corsair RM1000X (G+) FM

 

*So far, the only thing I could come up with is that my RAM may be struggling to keep up. But I've been wrong before.

[Oyerk]

You pc is probably overheated. It was at 122 degrees Fahrenheit, So if you are using air cooling, if you have the money, try using water cooling instead.

Nothing's wrong with the motherboard with the specs.

The cpu should only have heat issues.

The gpu should be good and the graphics card is good also.

You might need more ram. It only seems you only have 16GB of ram.

Take a look at the wattage of all the components and see if it totals over 550w, if it does, your power supply might be the issue.

 

 

[LogicalDrm]

-> Moved to Troubleshooting

***

 

"IRQL not less or equal" BSOD usually means that your system is unstable. As in you have unstable OC, overheating or something along those lines. What cooling? Have you OC'd (even auto-OC)? Can you get this same issue while running stress test or benchmark?

[Jake!]

2 hours ago, LogicalDrm said:

-> Moved to Troubleshooting

***

 

"IRQL not less or equal" BSOD usually means that your system is unstable. As in you have unstable OC, overheating or something along those lines. What cooling? Have you OC'd (even auto-OC)? Can you get this same issue while running stress test or benchmark?

I noticed that I put this in the wrong thread. Thank you for moving it.

 

There are no active OCs on the system. I did attempt to run a small Prime95 stress test on the CPU and, yes, it did produce the same result. The cooling that I'm using is a Corsair H110iGT AIO. So far, that's the only stress test I've tried. I did run the built-in memory diagnostic the first day that I had installed the new hardware and it did not detect any issues.

[LogicalDrm]

9 hours ago, Jake! said:

I noticed that I put this in the wrong thread. Thank you for moving it.

 

There are no active OCs on the system. I did attempt to run a small Prime95 stress test on the CPU and, yes, it did produce the same result. The cooling that I'm using is a Corsair H110iGT AIO. So far, that's the only stress test I've tried. I did run the built-in memory diagnostic the first day that I had installed the new hardware and it did not detect any issues.

Whats the voltage while under load? Seems more and more like instability. Also if you are using Multi Core Enchantment, disable that.

[FelixL]

I've had this issue with my computer as well. It's a different CPU (Ryzen 3 3200G), but it might be worth a try. I've had random BSODs like system service exception, page fault in non paged area, irql not less than or equal. you name it. All diagnostics showed no result. Temps were ok, etc. 

For me what actually solved the problem was completely disabling iGPU on the BIOS.  I guess Windows was trying to delegate 2D/background tasks, whatever, to the iGPU and f*n it up.  Might be worth a shot. After forcing iGPU off on the BIOS, I never got any BSODs anymore.

[Jake!]

On 5/4/2020 at 3:16 AM, LogicalDrm said:

Whats the voltage while under load? Seems more and more like instability. Also if you are using Multi Core Enchantment, disable that.

 

On 5/4/2020 at 12:39 PM, FelixL said:

I've had this issue with my computer as well. It's a different CPU (Ryzen 3 3200G), but it might be worth a try. I've had random BSODs like system service exception, page fault in non paged area, irql not less than or equal. you name it. All diagnostics showed no result. Temps were ok, etc. 

For me what actually solved the problem was completely disabling iGPU on the BIOS.  I guess Windows was trying to delegate 2D/background tasks, whatever, to the iGPU and f*n it up.  Might be worth a shot. After forcing iGPU off on the BIOS, I never got any BSODs anymore.

Thanks for the responses. I apologize that I took so long to get back to it. I've been busy with some work stuff this week.

 

LogicalDrm: I did look into the overheating bit that you mentioned because a friend told me that iCUE can be notoriously inaccurate temperature-wise. My wife and I ran an experiment where we took off the front panel for some better airflow and attempted to run GTA V. We were able to play for about 2.5 hours with no issues. CPU temps were about 70 C at the highest which, although higher than I'd like to see them, were obviously not high enough to cause any malfunctions. When I pulled the front panel off (where my AIO is mounted), I also noticed that the rad fans are blowing air out rather than pulling into the case. My rear fan is also exhausting. The only fan pulling fresh air into the case is my top fan. I didn't think to check these things because a friend of mine helped me put everything together and I considered him to be pretty knowledgeable, but I guess we all make mistakes sometimes. I plan on taking everything apart this weekend for a good cleaning and rearranging the fans. Current plan is to have front intake with rear and top exhaust. If you have any input on that, I'm all ears.

 

FelixL: I will definitely look into the iGPU bit. It can't hurt to turn off the onboard graphics if I'm using actual GPUs (at least that's what my inexperienced mind is telling me as I read your post).

 

Again, thank you guys for the input. While it isn't much, I have made progress. I will continue to acknowledge my ignorance and learn as I go