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leo1798

Replacement Laptop Battery Issues

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Posted · Original PosterOP

My laptop's battery was on its last legs, barely being able to hold a charge for more than an hour and shutting down almost instantly after a low battery warning. I decided to purchase a replacement battery for my ASUS q534u - I bought from a 3rd party, BattDepot, because ASUS does not have any easily identifiable recommendations or first-party purchase options. The replacement was a breeze and my laptop turned on right away after I reassembled the laptop. However, I have since encountered issues. My laptop is unable to identify the charge of this battery. I'm not sure if this is because it needs to calibrate it or something, but it causes certain issues.

 

When plugged in, the battery icon looks like this:

Battery.PNG.c9ba5de4b755650993a72adf4027dcd1.PNG

it says "255% available (plugged in)" when I hover the cursor over top. 

 

When unplugged, the battery icon looks like this:

Battery2.PNG.b0d094b8fbbf6a01a71361f9a636a27c.PNG

it says "unknown remaining" when I hover the cursor over top. 

 

Aside from the obvious drawback of never being able to know my battery capacity, this inability to recognize the battery's capacity results in my laptop entering emergency low power mode when unplugged resulting in everything and anything running at a slideshow pace. I'm not sure if there's a way to resolve this issue or if I should return this battery. Regardless, I do want to continue using this laptop which I have used as my daily driver since 2016 for web browsing, photo editing, and similar lightweight tasks, so I'd like to have a usable battery.

 

 


Ryzen 5 1600 @ 3.8Ghz w/ Arctic Freezer 33 Tower Cooler | MSI B450 Tomahawk |  32GB Crucial Ballistix DDR4 3200MHz CAS 14 

Sapphire RX 5700XT Pulse | EVGA 650w GQ 80+ Gold Semi-Modular  |  XPG SX6000 512GB Nvme SSD | NZXT H500

Acer XF270HU - 1440p 144Hz Freeesync IPS | Corsair Strafe - Cherry MX Red  |  Logitech G502

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Posted · Original PosterOP

This issue has resolved on its own. I fully charged the laptop and fully discharged it twice. Finally, after an overnight charge, my laptop is finally reporting an accurate charge. Just wanted to follow up if anyone has this issue in the future.


Ryzen 5 1600 @ 3.8Ghz w/ Arctic Freezer 33 Tower Cooler | MSI B450 Tomahawk |  32GB Crucial Ballistix DDR4 3200MHz CAS 14 

Sapphire RX 5700XT Pulse | EVGA 650w GQ 80+ Gold Semi-Modular  |  XPG SX6000 512GB Nvme SSD | NZXT H500

Acer XF270HU - 1440p 144Hz Freeesync IPS | Corsair Strafe - Cherry MX Red  |  Logitech G502

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