I need help with my motherboard.

[crispychickenwater]

to start off, the board is the biostar x370gt5. This board worked well for my friend for over a year until he realized his ddr4 was going at 1066MHz on ryzen. He tried to find an xmp option but it just didn't seem to be in the bios. After updating the bios to the latest one, he found it. The ram kit was some g.skill ram rated at 2133. He overclocked it to 2400 at 1.35V due to the ram having good cooling. The computer worked fine running intensive cpu and gpu tasks for his 1600 such as modern warfare and stress tests. He turned his pc off and in a few days he turned it on, except that didn't happen. Nothing appeared. The fans spun, rgb lit up, motherboard rgb lit up, but no signal. He troubleshooted by doing basic things like trying one stick of known good ram in different slots, putting the gpu in the bottom slot, reseating power connectors, clearing the cmos, but nothing worked. He recently ordered a tomahawk b450 max and gave me this motherboard. I want to test it but the socket is a little dirty, nothing appears to be wrong with it other than it is a bit dirty, but he hasn't removed the cpu or cpu cooler since he got it, so this was probably due to it sitting around for a few weeks. I also need to order some thermal paste since i just ran out.

 

What thermal paste should i get that is high performing, and cheap (around $5 but i can do a little more)?

What could possibly be the issue?

Will using the dual bios feature fix this? The cpu i need to test the motherboard with is a ryzen 7 2700x. I dont know if the second bios supports that or if the bios update on the main one fixed that.

 

When he was removing his AIO, the cpu came off with it. There doesn't appear to be anything wrong other than that the retention clip for the cpu is really easy to move and barely feels like it is in place. I don't think this is an issue but a few of his cpu pins did bend but bending them back fixed that for his tomahawk. Is the socket at fault here?

[Dwee]

57 minutes ago, crispychickenwater said:

When he was removing his AIO, the cpu came off with it.

This could be an issue, did the problems happen before or after he did this? Also let him know in the future don't pull it straight off, try to loosen the paste first.

[crispychickenwater]

before, it wasn't working so he had to take it apart for his new motherboard

[svmlegacy]

20 hours ago, crispychickenwater said:

What thermal paste should i get that is high performing, and cheap (around $5 but i can do a little more)?

> I personally use Arctic MX-4. Good long lasting stuff, decent performance

20 hours ago, crispychickenwater said:

What could possibly be the issue?

Did your friends system work normally with a new motherboard? It could really be any number of things.

20 hours ago, crispychickenwater said:

Will using the dual bios feature fix this?

Maybe, but likely you'll need a 1st generation chip. There is certainly no guarantee's here.

20 hours ago, crispychickenwater said:

Is the socket at fault here?

No, This can happen with ZIF sockets. Try to twist the cooler to release the thermal paste before pulling straight up. Usually this doesn't cause any damage, but it's not unheard of.

[crispychickenwater]

7 minutes ago, svmlegacy said:

> I personally use Arctic MX-4. Good long lasting stuff, decent performance

Did your friends system work normally with a new motherboard? It could really be any number of things.

Maybe, but likely you'll need a 1st generation chip. There is certainly no guarantee's here.

No, This can happen with ZIF sockets. Try to twist the cooler to release the thermal paste before pulling straight up. Usually this doesn't cause any damage, but it's not unheard of.

Do you have a link for that thermal paste(not amazon)?

Yes all his parts worked on his new motherboard.

I do not have a first gen chip, how do i get one from amd, can i during the midst of this covid 19 stuff?

Thanks for the advice about coolers.

[svmlegacy]

47 minutes ago, crispychickenwater said:

Do you have a link for that thermal paste(not amazon)?

Yes all his parts worked on his new motherboard.

I do not have a first gen chip, how do i get one from amd, can i during the midst of this covid 19 stuff?

Thanks for the advice about coolers.

Arctic MX-4: https://www.ebay.ca/itm/312716429310

 

Have you tried the 2700X? Do try it before hand. Try to find the 1st gen Zen chip second hand (Local Classifieds, Online at the usual suspects). There are ways to complete local classifieds contact-free, if you're worried, and many postal services offer COD (Collect-On-Delivery). R3 1200's are fairly common and cheap. Bulldozer APU's should also work.