MSI armour RX580 8GB issues

[Maddix]

Hi everyone,

 

So for my birthday I treated myself to a new graphics card. Today I tried to install it into my motherboard (Intel DH61CR) and ran into some issues.

 

The graphics card has no display output. I tried all the ports on the back and got nothing. The card is getting power as the fans are spinning. I uninstalled my previous GPUs drivers as well. 

 

I'm not a very technical person I only know the basics so I'm really stuck for ideas on what the issue could be.

 

If anyone has had this issue or has suggestions that would be great. 

 

Thank you,

Maddix

[WaggishOhio383]

Was your previous graphics card AMD or Nvidia? I've heard there can be issues caused by switching from Nvidia to AMD GPUs.

[Dr0y]

1 hour ago, Maddix said:

Intel DH61CR

Is it a workstation board ?  Bought the card new ?

 

First of all you should try to uninstall the previous drivers with ddu in safe mode.  As for your problem this looks like something that happened to me ...

 

So I got the same problem when I got my sapphire nitro rx 470 and tried to put it on a lenovo m91 board.  Fan spinning and pc booting but nothing on the screen. At first I was affraid that I got ripped off cause I bought the card used and we were high in the post mining era so I was affraid that the bios was tempered with and that the card was no longer able to be used for gaming.  I contacted the seller and he found out that it looks like the lenovo chipset have a whitelist of compatible graphics card and that my rx 470 was not in it.  I had to change the motherboard for a dell optiplex 7010 for it to work.  I'm not sure if it's that kind of issue you're running into but it looks like it to me. 

 

 

http://www.pc-specs.com/mobo/Intel/Intel_DH61CR/496/Compatible_GPUs

 

 

Here someone on reddit that had the same issue with an amd card ... he updated the bios and it worked

 

https://www.reddit.com/r/buildapc/comments/b8wdql/gpu_not_being_detected/

 

[Maddix]

3 hours ago, WaggishOhio383 said:

Was your previous graphics card AMD or Nvidia? I've heard there can be issues caused by switching from Nvidia to AMD GPUs.

Previous card was a GTX 1050 ti. I'm going to use DDU to make sure all traces of the drivers are gone and see if that helps.

[Maddix]

2 hours ago, Dr0y said:

Is it a workstation board ?  Bought the card new ?

 

First of all you should try to uninstall the previous drivers with ddu in safe mode.  As for your problem this looks like something that happened to me ...

 

So I got the same problem when I got my sapphire nitro rx 470 and tried to put it on a lenovo m91 board.  Fan spinning and pc booting but nothing on the screen. At first I was affraid that I got ripped off cause I bought the card used and we were high in the post mining era so I was affraid that the bios was tempered with and that the card was no longer able to be used for gaming.  I contacted the seller and he found out that it looks like the lenovo chipset have a whitelist of compatible graphics card and that my rx 470 was not in it.  I had to change the motherboard for a dell optiplex 7010 for it to work.  I'm not sure if it's that kind of issue you're running into but it looks like it to me. 

 

 

http://www.pc-specs.com/mobo/Intel/Intel_DH61CR/496/Compatible_GPUs

 

 

Here someone on reddit that had the same issue with an amd card ... he updated the bios and it worked

 

https://www.reddit.com/r/buildapc/comments/b8wdql/gpu_not_being_detected/

 

Thank you for the links. I will try update the mobo bios tomorrow to see if that solves the issue. I've also seen that sometimes the card comes with a resolution that is higher than the monitor which can cause issues so I'm going to plug it into a 4K TV as well. Not sure if that will help but it's worth a try. The card is new from ebuyer.