Periodic System Freezing/crash MSI RTX 2080 Super Gaming Trio

Speed_freakzz · March 8, 2020

My pc started giving me problems around 8-9 days ago. It starts as a total computer freeze for 5 seconds, then i can move my mouse again for some time or if I move fast huge distance it freezes again and so on..then at one point it just gives me black screen with the mouse cursor on it.
Its random, sometimes happens when i am just in browser or desktop, and sometimes in game. Sometimes computer works day or two without problem, then sometimes it happens few times in short period of time.

I realized that it happens more with sudden changes within the graphic, for example alt-tabbing, switching between monitors.. Never crashed in the game...most of the time it crashes in main menu when some changes happen, or while loading the game.

System worked nicely just before I got the new GPU, and then new GPu didnt give any issues for like 6-7 days no problems at all.

I cant take the GPU (asuming its the gpu) to the shop where I bought it, cause i am at the end of my Thesis work in Unreal engine...I just cant afford to wait till they send it to BKK to test it and then whatever it happens.. It will take probably like 20+days..and I have have only less than 2 months left to finish my work.

Here is the HWiNFO file jsut when it crashed and then kept lagging until I restarted pc.
HWiNFO file: https://drive.google.com/open?id=1kJjHOEnGuvPsSseKZj0D7_Sst9tsqiir
Specs: https://valid.x86.fr/166t2q
PSU is Corsair STX 750

WHocrashedit gave me this info

Crash dumps are enabled on your computer.

Crash dump directories:
C:\Windows
C:\Windows\Minidump

On Wed 11/6/2019 12:23:39 AM your computer crashed or a problem was reported
crash dump file: C:\Windows\MEMORY.DMP
This was probably caused by the following module: dxgkrnl.sys (dxgkrnl+0x142B05)
Bugcheck code: 0xA (0x0, 0x2, 0x0, 0xFFFFF80581448623)
Error: IRQL_NOT_LESS_OR_EQUAL
file path: C:\Windows\system32\drivers\dxgkrnl.sys
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: DirectX Graphics Kernel
Bug check description: This indicates that Microsoft Windows or a kernel-mode driver accessed paged memory at DISPATCH_LEVEL or above. This is a software bug.
This bug check belongs to the crash dump test that you have performed with WhoCrashed or other software. It means that a crash dump file was properly written out.
The crash took place in a Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time.

-----------------------------------------------
In Reliability history shows Hardware error. With this info:

Description
A problem with your hardware caused Windows to stop working correctly.

Problem signature
Problem Event Name:   LiveKernelEvent
Code:   1a8
Parameter 1:   1
Parameter 2:   0
Parameter 3:   0
Parameter 4:   0
OS version:   10_0_18362
Service Pack:   0_0
Product:   256_1
OS Version:   10.0.18362.2.0.0.256.48
Locale ID:   1033
---------------------------------------------------------------------------

What I've Tried:
-Reinstaling drivers with DDU.
- Rollback to previous drivers
-Rollback win updates
-Virus checks
-Tested memory and SSD
-Changed 8pin cable to make sure it was not daisy cable issue.
-Removed clock from CPU and Ram
-Changed power plans..disabled turning off devices to save power
-Disconnected one of the monitors
-Run stress tests with 3d mark, furmark etc..

Any help appreciated.

HWiNFO - 08 March Crash.CSV