Laptop speakers distort when audio format is set to 24-bit/192 kHz

djdelarosa25 · March 7, 2020

Dell Latitude E7470 user here. Just this day, as I played some music on my laptop, I noticed that my speakers experienced severe distortion and that the whole music track itself would slow down for some reason. This happened both on battery power and while plugged in. I spent hours troubleshooting which involved me uninstalling updates to the chipset drivers, reinstalling audio drivers, removing my undervolt, etc. It turns out, just setting the audio format within Dell Audio/Sound Manager from 24-bit/192 kHz to anything else fixed the problem. What's weird to me was I was running this setup fine for a few days and the issue only popped up today (I only got this laptop a week ago). I did my research and a guy who had an XPS 15 who faced the same issue as me also had the same solution as me. This leads me to wonder, is this a common problem among Dell laptops or laptops in general?