GTX 1080 Underperforming

[Agonizel]

Hi Community,

My Asus ROG Strix underperforms quite significantly. On PUBG I had +144fps, now only 90 fps - on R6 I had 200+, now only 120.
I did a Furmark stresstest and I get the score of arnd 5400 instead of the 7700 of other users with the same GPU and the exact same settings.

 

The leds wore off on the one side of the GPU. They do not work anymore.

I may just buy a new one and sell the GTX1080 2nd hand, but I'd wanna get it fixed first. Is there anything I can do to get it fixed?

Thanks!

[Jimkirk363]

Have u tried upgrading the drivers?

[Maxxtraxx]

There are a few questions that need asking and answering before you condemn the card as the problem.

1: has anything changed recently or since the last time you took notice of the card's performance.

2: temperatures and usage: is the card overheating and as a result thermal throttling? And is the GPU usage at 100% while playing PUBG. A program like MSI afterburner can answer these questions.

3: Is there something else in the system that could be inhibiting performance? The GPU can only work well if it is being properly and fully fed by the cpu, ram, pcie slot ect.

4: How does your cards current performance compare to the same card in another comparable system?

5: has PUBG changed or your settings in PUBG changed?

 

These are some of the basic questions that need answering to better determine what exactly is going on.

Edited February 28, 2020 by Maxxtraxx
updated Q#2

[Agonizel]

52 minutes ago, Maxxtraxx said:

snip

Thank you very much for helping me asking myself the right questions. I'll write that down for the future, it's very useful.

1. Here's a list of things: Back in 2017, I started putting my GPU vertically with the Coolermaster GPU Mounting kit to keep it recessed from the glass in order not to choke my GPU. The GPU LEDs started to fade slowly. I moved in September 2019. But no significant upgrade or anything
2. No overheating issues. So heat does not seem to be the bottleneck and the explanation for my reduced performance
3. I'm using a 8700k and 16GB RAM 3200mhz. I have all the latest drivers installed (Geforce, Asus GPU Tweak,...)
4. I ordered a 5700XT, I will be testing this card in my system first. Then I will test the GTX1080 on a friend's PC as well.
5. The PUBG/R6 settings are unchanged

I'll keep you updated with the 5700XT results, then with the test results of the GTX1080 on another system.
 

[Maxxtraxx]

3 hours ago, Agonizel said:

Thank you very much for helping me asking myself the right questions. I'll write that down for the future, it's very useful.

1. Here's a list of things: Back in 2017, I started putting my GPU vertically with the Coolermaster GPU Mounting kit to keep it recessed from the glass in order not to choke my GPU. The GPU LEDs started to fade slowly. I moved in September 2019. But no significant upgrade or anything
2. No overheating issues. So heat does not seem to be the bottleneck and the explanation for my reduced performance
3. I'm using a 8700k and 16GB RAM 3200mhz. I have all the latest drivers installed (Geforce, Asus GPU Tweak,...)
4. I ordered a 5700XT, I will be testing this card in my system first. Then I will test the GTX1080 on a friend's PC as well.
5. The PUBG/R6 settings are unchanged

I'll keep you updated with the 5700XT results, then with the test results of the GTX1080 on another system.
 

Buying a new GPU to troubleshoot is... one way to do it.

 

While playing PUBG:

what is your GPU utilization percentage?

what is your GPU temperature?

what is your GPU boost speed?

what is your CPU clock speed and temperature?

 

 

[Agonizel]

9 hours ago, Maxxtraxx said:

Buying a new GPU to troubleshoot is... one way to do it.

Alright, so I did some Gaming and Furmark tests. When my rig requires an effort from the GPU, it starts doing a weird hissing noise, like a house heater even before the fans start spinning.

I've also put my hand, and I can swear that it feels way more than 60°C. My hypothesis is that the card is overheating and the temperature captors are mistaking. So the card doesn't know it's overheating and won't reduce it's clockspeed. That might be why the card is so hot without the clockspeed dropping as well. Because my GPU clock is at 1700mhz on the Vulkan Donut, which is ok. But I still only get 5150pts on Furmark instead of 7700-8000 on the 1080 preset. And the 3150 instead of 4800 on the 1440p preset. We also don't have to forget the noticeable fps drops and reduced average fps in games in general.

 

I'll wait for the 5700XT to arrive to confirm if it's not rig/firmware related. If the 5700XT works as it should, then the GTX1080 is definitely the problem. I will open it up, and change the thermal paste, see if that helps. If it doesn't, I'll try to sell it to someone who can fix it. If it does, then I'll return the 5700XT

All the testing was done with and without the Vertical GPU Mounting kit and trying but PCIe slots on the motherboard. The results were the same.

[GamerBlake]

Can I ask: Where did you buy it?

 

It could be one of those fake cards.

 

Im only saying this because people do buy those cards so it was worth checking.

[Agonizel]

30 minutes ago, GamerBlake said:

Can I ask: Where did you buy it?

 

It could be one of those fake cards.

 

Im only saying this because people do buy those cards so it was worth checking.

Amazon, it's pretty legit. Registered the product, so its all good. Thanks for asking!