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Asus Vivobook 15 has horrific audio

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Posted · Original PosterOP

My friend recently picked up a refurbished laptop online and the audio is horrible. Bluetooth headphones, wired headphones, and the speakers all sound terrible. I understand the speakers aren't great, and they're never used, but the rest is worrying. Let me describe the audio quality a little bit -


No headphones are able to reproduce low frequencies. Everything else sounds washed out and not as crisp. For example, a snare won't sound as crisp or instantaneous.


Other than reinstalling drivers, what else can I check? Is there a way to see if perhaps it's a hardware problem and if there is a way to fix it?

Warranty is out of the question, unfortunately.


Undervolting 5700 (not mine but important)


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Bluetooth sounds the same whether it's on a Chromebook or a $5,000 notebook unless it's using an ancient form of the standard.


So it's either placebo or a Windows configuration issue. I'd start with making sure the OS install is fresh and not carried over from the previous user.

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