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Bombama

Logitech G Hub - mouse buttons disable randomly (G602)

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Posted · Original PosterOP

Hi. I'm having an issue with my G602 - side buttons stop working after a while. To make them work I have to turn mouse off and on or relaunch the G Hub. So apparently it is software issue. Not the first one with G Hub.

 

Long story now.

I'm using this mouse for almost a year. First 5 or 6 months it was working fine on batteries that come with it. And I was using LGS, since G Hub didn't support G602 at that time. Then I had connection issues - my mouse was disconnecting at random time, maybe it was bootlooping (LEDs were blinking constantly until I kill LGS). Only with LGS. If I kill the program or use mouse on another computer, mouse was working completely fine. I'm using laptop and the receiver is on the right side, in close range to the mouse.

When stock batteries died I was using batteries from my local stores. Cheap, expensive - doesn't matter - my mouse was killing them within couple weeks. Recently switched to using rechargeable Eneloop 1900 mAh, seems good. I suspect that reconnect issues were related to bad batteries, but definitely to software also.

So both programs LGS and G Hub were having issues with connection for a while. I was speaking with Logitech support for 2 months (august and september) and in october 2019 Logitech released update that somehow fixed issues. They also fixed issue with default button actions (when I assign macros for a side button but along with the macros the button was doing default action "back" and "forward").

So everything was working fine. But in december Logitech released an update of G Hub after which my side buttons now stop working at random time. I have to turn mouse off and on to fix it for temporarily.

 

Does anyone else here have same issue? Is there a way to find previous versions of G Hub? Logitech doesn't help me with that.

 

Why I need G Hub? I'm using different side button actions for different programs and games and G Hub switches them automatically (not perfectly, btw). Also I can't put settings into the mouse memory - it is "loading" forever.

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Posted · Original PosterOP

2nd day of testing old LGS (even though it's latest version). Side buttons are working fine, no sudden disables. Problem is definitely in G Hub.

But old bug is there - in game mouse sometimes turns off and on instantly. Maybe under the load, but I'm not sure.

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On 2/5/2020 at 5:00 AM, Bombama said:

2nd day of testing old LGS (even though it's latest version). Side buttons are working fine, no sudden disables. Problem is definitely in G Hub.

always use LGS on that mouse, it always works for me. but i the battery issue is new, my G602 works perfectly fine on 2 AA batteries (just regular alkaline) works for months. 


G502 Lightspeed Review

PC:

 

Spoiler

i5-6400

GIGABYTE GA-H110M-DS2

CORSAIR VENGEANCE LPX 2X4 DDR4-2666MHz

ASUS ROG STRIX-GTX 1060-O6G

SEAGATE 2TB HDD

FUJISTU F300 240GB SSD

CORSAIR CX750M

Laptop:

Spoiler

Acer Nitro 5
i5 8300h
GTX 1050 4Gb
12 Gb RAM

128 Gb SSD

1 Tb HDD

Peripherals:

Spoiler

Keyboard:

Logitech G310 Atlas Dawn (Romer G)

Rexus Legionare MX5.1 (Content Browns)

Mice:

Logitech G602

Logitech G502 Lightspeed
Steelseries Rival 105

Logitech M330

Headset:

Logitech G430 
Cooler Master MH 752

 

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This is also an issue with me. When i reboot it will randomly working on different side buttons but not others and vice versa. Seemed to happen after the last windows update.

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Posted · Original PosterOP
9 hours ago, jdhgmann04 said:

This is also an issue with me. When i reboot it will randomly working on different side buttons but not others and vice versa. Seemed to happen after the last windows update.

No, it's G Hub. It's crappy failure of software development. I have to use LGS, works better.

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just use LGS, H Hub is horrible by all account I wouldn't surprise if it cuse the problem for your mouse

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