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Galvinator

VGA error with nvme drive installed

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Posted · Original PosterOP

Today I received a gigabyte 512gb nvme drive (free with promo) and after installing it into the motherboard my PC will no longer boot (powers on fine but wont enter bios or windows, just shows a black screen) and just shows a VGA error code on the MSI EZ debug LED. Removing the drive fixes the issue and it returns to functioning normally. I've tried reseating the drive and GPU 

Would this be some kind of issue with the mobo or drive (i would have thought that this would just lead to the drive not being detected though)? I dont believe that it is a compatability issue, however the msi page for the mobo is a little vague on whether the m.2 slot supports nvme but however multiple other sources suggest that it does.

 

Any thoughts on what the issue could be are appreciated

 

 

For reference the system specs are: 

nvme drive: https://www.gigabyte.com/au/Solid-State-Drive/GIGABYTE-NVMe-SSD-512GB#kf

AMD R5 3600 

MSI B450m gaming plus mATX (https://www.msi.com/Motherboard/B450M-GAMING-PLUS

16gb Gskill 3200mhz 

gigabyte 5700 xt Gaming OC

 

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43 minutes ago, Galvinator said:

Today I received a gigabyte 512gb nvme drive (free with promo) and after installing it into the motherboard my PC will no longer boot (powers on fine but wont enter bios or windows, just shows a black screen) and just shows a VGA error code on the MSI EZ debug LED. Removing the drive fixes the issue and it returns to functioning normally. I've tried reseating the drive and GPU 

Would this be some kind of issue with the mobo or drive (i would have thought that this would just lead to the drive not being detected though)? I dont believe that it is a compatability issue, however the msi page for the mobo is a little vague on whether the m.2 slot supports nvme but however multiple other sources suggest that it does.

 

Any thoughts on what the issue could be are appreciated

 

 

For reference the system specs are: 

nvme drive: https://www.gigabyte.com/au/Solid-State-Drive/GIGABYTE-NVMe-SSD-512GB#kf

AMD R5 3600 

MSI B450m gaming plus mATX (https://www.msi.com/Motherboard/B450M-GAMING-PLUS

16gb Gskill 3200mhz 

gigabyte 5700 xt Gaming OC

 

Not vague at all

 

Quote

AMD® B450 Chipset

  • 4 x SATA 6Gb/s ports
    • Supports RAID 0, RAID1 and RAID 10
  • 1 x M.2 slot (Key M)
    • Supports PCIe 3.0 x4 (1st, 2nd and 3rd Gen AMD Ryzen™/ Ryzen™ with Radeon™ Vega Graphics and 2nd Gen AMD Ryzen™ with Radeon™ Graphics) or PCIe 3.0 x2 (Athlon™ with Radeon™ Vega Graphics) and SATA 6Gb/s 2242/ 2260 /2280/ 22110 storage devices

 

Don't know the issue, try unplugging the drive you already had with windows on, then seeing if it boots  [edit: sorry I meant POSTs]. You may have to reset CMOS too maybe.

 

[edit] If it POSTs, you should then be able to install windows [if that was your next move?].


Please quote my post, or put @paddy-stone if you want me to respond to you, I may not see your post otherwise.

 

Spoiler
  • PCs:-
  • AM4 1700 build https://uk.pcpartpicker.com/user/paddy.stone/saved/XyXyXL
  • ASUS x53e  - i7 2670QM / Sony BD writer x8 / Win 10, Elemetary OS, Ubuntu/ Samsung 830 SSD
  • Lenovo G50 - 8Gb RAM - Samsung 860 Evo 250GB SSD - DVD writer
  •  
  • Displays:-
  • Panasonic 55" 4k TV
  • LG 29" Ultrawide
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  • Storage/NAS/Servers:-
  • Main Server - ASrock AB350M Pro 4 - AMD Athlon 200GE - 16GB DDR4 2133Mhz RAM - 240GB Crucial M500 SSD Boot Drive, running Windows 10, plex server - 4x 4TB Seagate Ironwolf HDDs.
  • Backup server - HP Proliant Gen 8 4 bay NAS running FreeNAS ZFS striped 3x3TiB WD reds
  • HP ProLiant G6 Server SE316M1 Twin Hex Core Intel Xeon E5645 2.40GHz 48GB RAM
  •  
  • Gaming/Tablets etc:-
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  • Lenovo k3 note
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32 minutes ago, Galvinator said:

Would this be some kind of issue with the mobo or drive (i would have thought that this would just lead to the drive not being detected though)? I dont believe that it is a compatability issue, however the msi page for the mobo is a little vague on whether the m.2 slot supports nvme but however multiple other sources suggest that it does.

I believe the SSD is causing a short, do you have another NVME drive that you could test with? it's also possible the M.2 Slot itself is defective/shorting, it should never cause your PCIe Slot to stop functioning even if the SSD isn't compatible.


Quote or Tag people so they know that you've replied, otherwise you'd just be talking to yourself.

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Posted · Original PosterOP

@paddy-stone Thanks for the suggestions, I will give that a try in the morning (1am currently) and let you know.

 

@_Syn_ The only other m.2 drive I have is in a laptop and i don't want to have to fish that out if i dont have to and i dont believe it is nvme anyway. Might still give that a try if all else fails though

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7 minutes ago, Galvinator said:

@paddy-stone Thanks for the suggestions, I will give that a try in the morning (1am currently) and let you know.

 

@_Syn_ The only other m.2 drive I have is in a laptop and i don't want to have to fish that out if i dont have to and i dont believe it is nvme anyway. Might still give that a try if all else fails though

Updated previous comment above. What are you planning to do BTW?


Please quote my post, or put @paddy-stone if you want me to respond to you, I may not see your post otherwise.

 

Spoiler
  • PCs:-
  • AM4 1700 build https://uk.pcpartpicker.com/user/paddy.stone/saved/XyXyXL
  • ASUS x53e  - i7 2670QM / Sony BD writer x8 / Win 10, Elemetary OS, Ubuntu/ Samsung 830 SSD
  • Lenovo G50 - 8Gb RAM - Samsung 860 Evo 250GB SSD - DVD writer
  •  
  • Displays:-
  • Panasonic 55" 4k TV
  • LG 29" Ultrawide
  •  
  • Storage/NAS/Servers:-
  • Main Server - ASrock AB350M Pro 4 - AMD Athlon 200GE - 16GB DDR4 2133Mhz RAM - 240GB Crucial M500 SSD Boot Drive, running Windows 10, plex server - 4x 4TB Seagate Ironwolf HDDs.
  • Backup server - HP Proliant Gen 8 4 bay NAS running FreeNAS ZFS striped 3x3TiB WD reds
  • HP ProLiant G6 Server SE316M1 Twin Hex Core Intel Xeon E5645 2.40GHz 48GB RAM
  •  
  • Gaming/Tablets etc:-
  • Xbox One S 500GB + 2TB HDD
  • PS4
  • Nvidia Shield TV
  • Xiaomi/Pocaphone F1 128GB 6GB RAM
  • Xiaomi Redmi Note 4
  • Lenovo k3 note
  • Windows tablet
  •  
  • Unused Hardware currently :-
  •  
  • i7 6700K  b250 mobo - Thermaltake Core V21-  EVGA Supernova G2 650W Gold PSU
  • AMD phenom II 1055t / 8GB RAM / DVD writer
  • Zotac GTX 1060 6GB Amp! edition x2
  • Zotac GTX 1050 mini
  • Nvidia Shield K1 tablet

 

 

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Posted · Original PosterOP

@paddy-stone @_Syn_ I ended up trying the drive from my laptop (sata m.2 not nvme) in the mobo and that posted normally, however I also tried the nvme drive in the laptop and that posted perfectly as well so the issue seems to be only with the nvme drive in that mobo. 

Any suggestions? Would a bios update potentially be a solution?

 

Edit: The other option of course is that I just switch the two drives and use the nvme drive in my laptop but i would like to avoid that if its possible.

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2 hours ago, Galvinator said:

@paddy-stone @_Syn_ I ended up trying the drive from my laptop (sata m.2 not nvme) in the mobo and that posted normally, however I also tried the nvme drive in the laptop and that posted perfectly as well so the issue seems to be only with the nvme drive in that mobo. 

Any suggestions? Would a bios update potentially be a solution?

 

Edit: The other option of course is that I just switch the two drives and use the nvme drive in my laptop but i would like to avoid that if its possible.

Yes, a BIOS update could help. The most recent literally says it improved PCI-e device compatibility. Normally this would not be an issue, but you're using a Zen 2 CPU which had some NVMe issues.

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I'm pretty much out of ideas, unless you can run the GPU at x8 in the BIOS. No reason that should work or help but neither should you be getting a VGA error...

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10 hours ago, Galvinator said:

That seems like a bit of a stretch, might try and get onto MSI abut it

It is. But you said VGA error. On AMD boards, both the GPU and primary M.2 socket get direct CPU lanes. Although I still think the use of the Zen 2 chip is the source of the issue, this might be a workaround. Take it from me, somebody who has tried a lot of weird settings over the years to get things to work...

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