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sallamby

RX5700XT Black screen issues

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Posted · Original PosterOP

Since upgrading from my gtx 1070 to an rx5700xt I have been having random black screen issues which sometimes even results in my pc rebooting. Wondering if anyone else is having this issue and if so how did you fix it?


CPU: Ryzen 5 3600 Motherboard: Strix x470F Ram: G.skill Trident Z RGB 16GB GPU: Powercolor RX5700XT Red Devil 8GB Cooler: Cooler Master ML240L RGB Case: NZXT H500i Storage: 500GB NVMe SSD 3TB Spinning Rust PSU: EVGA 650w B2

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Did you completely unistall nvidias drivers and then installed amds drivers? Check if all psu cables are properly connected.

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DDU yet?


Workstation Rig:
CPU:  Intel Core i9 9900K @5.0ghz  |~| Cooling: beQuiet! Dark Rock 4 |~|  MOBO: Asus Z390M ROG Maximus XI GENE |~| RAM: 32gb 3333mhz CL15 G.Skill Trident Z RGB |~| GPU: nVidia TITAN V  |~| PSU: beQuiet! Dark Power Pro 11 80Plus Platinum  |~| Boot: Intel 660p 2TB NVMe |~| Storage: 2X4TB HDD 7200rpm Seagate Iron Wolf + 2X2TB SSD SanDisk Ultra |~| Case: Cooler Master Case Pro 3 |~| Display: Acer Predator X34 3440x1440p100hz |~| OS: Windows 10 Pro.
 
Personal Use Rig:
CPU: Intel Core i9 9900 @4.75ghz |~| Cooling: beQuiet! Shadow Rock Slim |~| MOBO: Gigabyte Z390M Gaming mATX|~| RAM: 16gb DDR4 3400mhzCL15 Viper Steel |~| GPU: nVidia Founders Edition RTX 2080 Ti |~| PSU: beQuiet! Straight Power 11 80Plus Gold  |~|  Boot:  Intel 660p 2TB NVMe |~| Storage: 2x2TB SanDisk SSD Ultra 3D |~| Case: Cooler Master Case Pro 3 |~| Display: Viotek GN34CB 3440x1440p100hz |~| OS: Windows 10 Pro.


HTPC / "Console of the house":

CPU: Intel Core i7 8700 @4.45ghz |~| Cooling: Cooler Master Hyper 212X |~| MOBO: Gigabyte Z370M D3H mATX|~| RAM: 16gb DDR4 3333mhzCL16 G.Skill Trident Z |~| GPU: nVidia Founders Edition GTX 1080 Ti |~| PSU: Corsair TX650M 80Plus Gold |~| Boot:  SSD WD Green M.2 2280 240GB |~| Storage: 1x3TB HDD 7200rpm Seagate Barracuda + SanDisk Ultra 3D 1TB |~| Case: Fractal Design Meshify C Mini |~| Display: Toshiba UL7A 4K/60hz |~| OS: Windows 10 Pro.
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40 minutes ago, sallamby said:

Since upgrading from my gtx 1070 to an rx5700xt I have been having random black screen issues which sometimes even results in my pc rebooting. Wondering if anyone else is having this issue and if so how did you fix it?

https://www.amd.com/en/support/kb/release-notes/rn-rad-win-20-1-3

"
Some Radeon RX 5700 series graphics users may intermittently experience a black screen while gaming or on desktop. A potential temporary workaround is disabling hardware acceleration in applications running in the background such as web browsers or Discord. "

 

Sadly it's just AMD's crappy drivers... this has been going on for months already.


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If you have already tried to use DDU to remove the old Nvidia drivers and possibly the AMD ones as well and then reinstalled the AMD drivers then I am afraid that the issue might be AMD's poor drivers for Navi at the moment. They are still working on a fix for the black screen issue.


Workstation:

Intel Core i7 6700K | AMD Radeon R9 390X | 16 GB RAM

Mobile Workstation:

MacBook Pro 15" (2017) | Intel Core i7 7820HQ | AMD Radeon Pro 560 | 16 GB RAM

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56 minutes ago, SnowWolf370 said:

Windows hates hardware changes, especially CPU, GPU and motherboard changes.

 

In issues like this, a fresh re-install of Windows 10 will solve your problem 9.7 out of 10 times.

Well, Win10 couldn't care less about hardware changes. You can solve most issues without reinstall. That should always be the last option.


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