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RX5700XT Black screen issues

sallamby

Since upgrading from my gtx 1070 to an rx5700xt I have been having random black screen issues which sometimes even results in my pc rebooting. Wondering if anyone else is having this issue and if so how did you fix it?

CPU: Ryzen 5 3600 Motherboard: Strix x470F Ram: G.skill Trident Z RGB 16GB GPU: Powercolor RX5700XT Red Devil 8GB Cooler: Cooler Master ML240L RGB Case: NZXT H500i Storage: 500GB NVMe SSD 3TB Spinning Rust PSU: EVGA 650w B2

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Did you completely unistall nvidias drivers and then installed amds drivers? Check if all psu cables are properly connected.

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DDU yet?

Personal Desktop":

CPU: Intel Core i7 10700K @5ghz |~| Cooling: bq! Dark Rock Pro 4 |~| MOBO: Gigabyte Z490UD ATX|~| RAM: 16gb DDR4 3333mhzCL16 G.Skill Trident Z |~| GPU: RX 6900XT Sapphire Nitro+ |~| PSU: Corsair TX650M 80Plus Gold |~| Boot:  SSD WD Green M.2 2280 240GB |~| Storage: 1x3TB HDD 7200rpm Seagate Barracuda + SanDisk Ultra 3D 1TB |~| Case: Fractal Design Meshify C Mini |~| Display: Toshiba UL7A 4K/60hz |~| OS: Windows 10 Pro.

Luna, the temporary Desktop:

CPU: AMD R9 7950XT  |~| Cooling: bq! Dark Rock 4 Pro |~| MOBO: Gigabyte Aorus Master |~| RAM: 32G Kingston HyperX |~| GPU: AMD Radeon RX 7900XTX (Reference) |~| PSU: Corsair HX1000 80+ Platinum |~| Windows Boot Drive: 2x 512GB (1TB total) Plextor SATA SSD (RAID0 volume) |~| Linux Boot Drive: 500GB Kingston A2000 |~| Storage: 4TB WD Black HDD |~| Case: Cooler Master Silencio S600 |~| Display 1 (leftmost): Eizo (unknown model) 1920x1080 IPS @ 60Hz|~| Display 2 (center): BenQ ZOWIE XL2540 1920x1080 TN @ 240Hz |~| Display 3 (rightmost): Wacom Cintiq Pro 24 3840x2160 IPS @ 60Hz 10-bit |~| OS: Windows 10 Pro (games / art) + Linux (distro: NixOS; programming and daily driver)
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40 minutes ago, sallamby said:

Since upgrading from my gtx 1070 to an rx5700xt I have been having random black screen issues which sometimes even results in my pc rebooting. Wondering if anyone else is having this issue and if so how did you fix it?

https://www.amd.com/en/support/kb/release-notes/rn-rad-win-20-1-3

"
Some Radeon RX 5700 series graphics users may intermittently experience a black screen while gaming or on desktop. A potential temporary workaround is disabling hardware acceleration in applications running in the background such as web browsers or Discord. "

 

Sadly it's just AMD's crappy drivers... this has been going on for months already.

Quote or Tag people so they know that you've replied.

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If you have already tried to use DDU to remove the old Nvidia drivers and possibly the AMD ones as well and then reinstalled the AMD drivers then I am afraid that the issue might be AMD's poor drivers for Navi at the moment. They are still working on a fix for the black screen issue.

Workstation:

Intel Core i7 6700K | AMD Radeon R9 390X | 16 GB RAM

Mobile Workstation:

MacBook Pro 15" (2017) | Intel Core i7 7820HQ | AMD Radeon Pro 560 | 16 GB RAM

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56 minutes ago, SnowWolf370 said:

Windows hates hardware changes, especially CPU, GPU and motherboard changes.

 

In issues like this, a fresh re-install of Windows 10 will solve your problem 9.7 out of 10 times.

Well, Win10 couldn't care less about hardware changes. You can solve most issues without reinstall. That should always be the last option.

^^^^ That's my post ^^^^
<-- This is me --- That's your scrollbar -->
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