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plushkinn

No signal (black screen)

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Posted · Original PosterOP

Hello, LTT team. I've bought new Sapphire AMD Radeon RX 570 PULSE [11266-67-20G], installed it and black screen, i can't even open bios.

Previously I was using igpu from intel, it works fine. But IGPU show black screen, not even bios (with IGPU and plugged in DGPU).

 

My setup:

     Mobo: ASUS p8h67-m (bios updated to last one)

     CPU: i5-2400

     RAM: Kingston Value Ram 8gb (2x4gb) KVR16N11S8K2/8 + Kingmax 4gb (2x2gb)

     PSU: Chieftec CTF-750-14CS 750w

     GPU: Sapphire AMD Radeon RX 570 PULSE [11266-67-20G]

     SSD: A-Data su800 128gb

              A-data su650 120gb

 

Don't know what to do actually. Was trying to reset CMOS (both ways), MEMok(even it's not for it), disabling IGPU driver and doing safe mode(but black screen anyways, not even bios with DGPU pluggen in).

Bought it today on January 22d 2020.

 

Previously I had NVIDIA GTX 560TI long time ago, worked great until it burned out after 4+ years of using.

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Just now, plushkinn said:

how could I know it?

The easiest way would be to insert a card that supports legacy boot, to try the X570 in a system that supports uefi boot and to insert a different uefi boot card in the system to see if it will work with it.

 

Does the 570 Pulse have a dual bios, a bios switch?

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Posted · Original PosterOP
3 minutes ago, 191x7 said:

The easiest way would be to insert a card that supports legacy boot, to try the X570 in a system that supports uefi boot and to insert a different uefi boot card in the system to see if it will work with it.

 

Does the 570 Pulse have a dual bios, a bios switch?

it has something called Legacy ROM in BIOS

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His system boots without the GPU, it's not SSD or boot mode problem...  often people don't supply their GPU with power the right way...

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Posted · Original PosterOP
1 minute ago, RageTester said:

His system boots without the GPU, it's not SSD problem...  often people don't supply their GPU with power the right way...

i've scrolled a lot of topics on internet about this problem, but none of those problem solvers are fine for me

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Among the most common causes for the computer not booting up after installing a graphics card are the following:

  1. The graphics card is not fully and properly seated into the PCI-e slot.
  2. If the graphics card needs power to be run from the power supply unit (PSU), there is no power being run to the graphics card. If this is the case, run the correct connector from the PSU to the graphics card and plug it into it.
  3. If the motherboard has a built-in on-board graphics card, the CMOS / BIOS settings must be set so that the primary display is from the PCI-e graphics card, not the built-in on-board graphics card in the motherboard. Also, set the other CMOS / BIOS settings to the default settings.
  4. The power cables that run from the PSU to the motherboard are not fully and properly seated into the PCI-e slot.
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Posted · Original PosterOP
8 minutes ago, RageTester said:

Among the most common causes for the computer not booting up after installing a graphics card are the following:

  1. The graphics card is not fully and properly seated into the PCI-e slot.
  2. If the graphics card needs power to be run from the power supply unit (PSU), there is no power being run to the graphics card. If this is the case, run the correct connector from the PSU to the graphics card and plug it into it.
  3. If the motherboard has a built-in on-board graphics card, the CMOS / BIOS settings must be set so that the primary display is from the PCI-e graphics card, not the built-in on-board graphics card in the motherboard. Also, set the other CMOS / BIOS settings to the default settings.
  4. The power cables that run from the PSU to the motherboard are not fully and properly seated into the PCI-e slot.

Now I’ve plugged card in pcie slot, disconnected all other devices and power. And resetting CMOS

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Posted · Original PosterOP

Problem was resolved that day later, just didn't post it here. So the problem was in monitor somehow, however now it works with this monitor anyways.

CMOS bios, then I switched to 4k TV and installed drivers, even windows didn't see the card, I just installed it anyways from AMD site. After GPU showed up in device manager. Then I switched back to my monitor and all was working.

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