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shaneyyyyy

SSD not detecting

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Posted · Original PosterOP

Hi, I am using an Asrock b450m steel legend, but when I install a seagate firecuda 510 1TB ssd(inserted in the ultra m.2 slot), it will not detect in the bios. Hence, when i tried to insert another transcend NVME SSD from another build into the mobo, it can boot into windows and the motherboard detects the SSD. Do you guys think it is a compatibility problem for the SSD or was the SSD faulty? thanks 


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Some motherboards share lanes with SATA devices and m.2 NVME devices so you can't use them at the same time depending on the interface type.

 

Look at your motherboard's manual to see if this is the case and it will tell you what ports to use for your desired configuration.

 

 


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5 hours ago, Mister Woof said:

Some motherboards share lanes with SATA devices and m.2 NVME devices so you can't use them at the same time depending on the interface type.

 

Look at your motherboard's manual to see if this is the case and it will tell you what ports to use for your desired configuration.

 

 

Exactly, I went to check the specifications and the M.2 disables SATA 3 and vice versa: https://www.asrock.com/MB/AMD/B450M Steel Legend/#Specification


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IronWolf Drives for NAS Applications - SkyHawk Drives for Surveillance Applications - BarraCuda Drives for PC & Gaming

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Posted · Original PosterOP
10 hours ago, seagate_surfer said:

Exactly, I went to check the specifications and the M.2 disables SATA 3 and vice versa: https://www.asrock.com/MB/AMD/B450M Steel Legend/#Specification

I've tried the firecuda 510 on another mobo, and it still does not detect. At this point, i guess the ssd is broken, i even unplugged other sata devices from the mobo and tried only with the firecuda 510, still wouldn't detect. 


CPU : Ryzen 5 2600 with Deepcool Gammaxx 400 |  MOBO : Asrock AB350M Pro 4  |  RAM : Klevv Bolt 2x8GB 3000mhz  |  SSD : Transcend MTE850 128GB  |  HDD : Seagate Barracuda 1TB  |  PSU : EVGA 500BV  |  GPU : Palit GTX 1060 Dual 3GB 

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On 1/22/2020 at 3:32 AM, shaneyyyyy said:

I've tried the firecuda 510 on another mobo, and it still does not detect. At this point, i guess the ssd is broken, i even unplugged other sata devices from the mobo and tried only with the firecuda 510, still wouldn't detect. 

If you already opted for the discard option and tested the same device on different machines then it is most likely that this SSD is damaged, go to the following link and enter the serial number, follow the steps on the screens to start the request:
https://www.seagate.com/support/warranty-and-replacements/


Seagate Technology | Official Forums Team

IronWolf Drives for NAS Applications - SkyHawk Drives for Surveillance Applications - BarraCuda Drives for PC & Gaming

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