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My laptop gets restarted automatically

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Posted · Original PosterOP

I can't shut down my laptop (Win10), and it keeps on restarting itself. 

My laptop  gets restarted automatically after I press the shut down option. I have to use the power button to turn off.

Can anyone please help me to solve this problem?


Something I tried following other's advice (however, with no luck to help):

1. Right-click the Windows button and select File Explorer

Click Properties àAdvanced system settings

Click Settings for Startup and Recovery and uncheck Automatically restart.

Click OK


2. Press Win+R, and type in: msconfig and click OK

Click Diagnostic startup on the pop-up panel and then press OK

After the relaunching of system, re-enter the system configuration interface.

Click the service, tick hidden all Microsoft services and other options  that need launch with the start-up of the system, and then click OK.



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