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HangUp

No display under heavy load

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Posted · Original PosterOP

So I've had this issue twice where my gpu doesn't display any image on both monitors after very heavy load. The first time it happened was when my friend wanted to see my progress in borderlands 3 so I tried to screen share on discord and as soon as i did both monitors went black and after about 10 seconds everything came back but some programs crashed/restarted. Then the next time it happened I was playing no man's sky and when I was adjusting video settings it happened again but this time I could hear the game audio also the picture didn't come back this time. So I want to know what is causing this issue, the pc parts are a few days old except the HDD which I used from my previous build. I suspected that it is my HDD because it is atleast 5 years old and pretty slow or my gpu's vram which on both games was at like 3800MB and my gpu has only 4gb.

My Specs:
GPU: Zotac GTX 1650 Super
CPU: Ryzen 5 2600
Motherboard: ASrock B450M HDV R4.0
RAM: CMK16GX4M2B3000C15 at 3000mhz

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Posted · Original PosterOP
3 minutes ago, RAGNES7 said:

What Power supply are you using?

corsair cx 550 watt

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I'd update bios to the latest version. VRAM isn't supposed to be a problem.

try running Prime95 and Furmark at the same time to see if it's related to heavy load on your PC

 

Additionally,Most graphics card issues can be solved by uninstalling and reinstalling your GPU drivers. If you haven’t done this yet (or haven’t used Display Driver Uninstaller to remove drivers), I’d recommend using Display Driver Uninstaller, found here: https://www.guru3d.com/files-details/display-driver-uninstaller-download.html (download links at bottom of page) and I’d recommend using the “Clean and Restart” option. 

 

Once this is done, you can download new drivers by clicking on the links below and selecting your hardware.

Nvidia: http://www.nvidia.com/Download/index.aspx

AMD: https://www.amd.com/en/support


QUOTE/TAG ME WHEN REPLYING

Spend As Much Time Writing Your Question As You Want Me To Spend Responding To It.

If I'm wrong, please point it out. I'm always learning & I won't bite.

 

Motherboard Tier LIst

PC Troubleshooting

You don't need a big PSU

PSU Tier List

 

Desktop:

Delidded Core i7 4770K - GTX 1070 ROG Strix - 16GB DDR3 - Lots of RGB lights I never change

Laptop:

HP Spectre X360 - i7 8560U - MX150 - 512GB SSD - 16GB DDR4 - I lost my pen so I convince myself I don't need it

 

"Sometimes I just buy computer hardware with no practical use for it, maybe I'm weird"

-Galileo Galilei, 1604

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