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troubles with bluetooth help

Moonman21
By Moonman21
in Troubleshooting
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Posted

my pc's buetooth is off and there is no switch on the settings menu to turn it on. i went to device manager to update drivers or check if it recognizes the bluetooth adapter and there seems to be no trace of it, when i actually have a bluetooth card installed please help.

CPU: AMD Ryzen 5 3600, GPU: Asus ROG Strix GTX 1070, RAM: T force rgb 16gb 3200Mhz, Mobo: Asrock B450M Pro4, Storage: Adata 128Gb SSD and Seagate Barracuda 1Tb HDD 7.2kRPM, PSU: Corsair 750W 80+ bronze,Case: Corsair 280x, Headphones: Sennheiser Momentum 2.0 Wireless, Speakers: Bose Companion Speakers

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Posted

If you are on a notebook, there might be a FN + some function key, to enable the bluetooth radio?

If it is 3rd party, you might need a driver for it, which can be downloaded at the manufacturers website.

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i built it myself

CPU: AMD Ryzen 5 3600, GPU: Asus ROG Strix GTX 1070, RAM: T force rgb 16gb 3200Mhz, Mobo: Asrock B450M Pro4, Storage: Adata 128Gb SSD and Seagate Barracuda 1Tb HDD 7.2kRPM, PSU: Corsair 750W 80+ bronze,Case: Corsair 280x, Headphones: Sennheiser Momentum 2.0 Wireless, Speakers: Bose Companion Speakers

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6 minutes ago, The89Lunder said:

If you are on a notebook, there might be a FN + some function key, to enable the bluetooth radio?

If it is 3rd party, you might need a driver for it, which can be downloaded at the manufacturers website.

its worked fine for 2 years now all of a sudden it just stopped

CPU: AMD Ryzen 5 3600, GPU: Asus ROG Strix GTX 1070, RAM: T force rgb 16gb 3200Mhz, Mobo: Asrock B450M Pro4, Storage: Adata 128Gb SSD and Seagate Barracuda 1Tb HDD 7.2kRPM, PSU: Corsair 750W 80+ bronze,Case: Corsair 280x, Headphones: Sennheiser Momentum 2.0 Wireless, Speakers: Bose Companion Speakers

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Posted (edited)

Okay, what is the name of the bluetooth product?

Must be a driver issue then.

 

EDIT:

Yeah, that is a little weird...

Still what kind of bluetooth device is it?

Edited by The89Lunder
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1 minute ago, The89Lunder said:

Okay, what is the name of the bluetooth product?

Must be a driver issue then.

comes integrated in this mobo: Gigabyte AB350N Gaming wifi

CPU: AMD Ryzen 5 3600, GPU: Asus ROG Strix GTX 1070, RAM: T force rgb 16gb 3200Mhz, Mobo: Asrock B450M Pro4, Storage: Adata 128Gb SSD and Seagate Barracuda 1Tb HDD 7.2kRPM, PSU: Corsair 750W 80+ bronze,Case: Corsair 280x, Headphones: Sennheiser Momentum 2.0 Wireless, Speakers: Bose Companion Speakers

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Posted

Curious. I assume you have no unidentified or troubled devices in device manager?

If it is built into the mobo, maybe a setting in the BIOS have changed itself. Have you checked?

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Just now, The89Lunder said:

Curious. I assume you have no unidentified or troubled devices in device manager?

If it is built into the mobo, maybe a setting in the BIOS have changed itself. Have you checked?

there was an unrecognized usb device

CPU: AMD Ryzen 5 3600, GPU: Asus ROG Strix GTX 1070, RAM: T force rgb 16gb 3200Mhz, Mobo: Asrock B450M Pro4, Storage: Adata 128Gb SSD and Seagate Barracuda 1Tb HDD 7.2kRPM, PSU: Corsair 750W 80+ bronze,Case: Corsair 280x, Headphones: Sennheiser Momentum 2.0 Wireless, Speakers: Bose Companion Speakers

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Posted (edited)
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4 minutes ago, The89Lunder said:

There is a bluetooth driver on Gigabytes website: https://www.gigabyte.com/Motherboard/GA-AB350N-Gaming-WIFI-rev-10/support#support-dl-driver-wlanbt

 

Try installing the latest one for bluetooth. Maybe try the Chipset driver too.

Ok, imma try that

Edited by Moonman21

CPU: AMD Ryzen 5 3600, GPU: Asus ROG Strix GTX 1070, RAM: T force rgb 16gb 3200Mhz, Mobo: Asrock B450M Pro4, Storage: Adata 128Gb SSD and Seagate Barracuda 1Tb HDD 7.2kRPM, PSU: Corsair 750W 80+ bronze,Case: Corsair 280x, Headphones: Sennheiser Momentum 2.0 Wireless, Speakers: Bose Companion Speakers

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40 minutes ago, The89Lunder said:

There is a bluetooth driver on Gigabytes website: https://www.gigabyte.com/Motherboard/GA-AB350N-Gaming-WIFI-rev-10/support#support-dl-driver-wlanbt

 

Try installing the latest one for bluetooth. Maybe try the Chipset driver too.

didnt work

CPU: AMD Ryzen 5 3600, GPU: Asus ROG Strix GTX 1070, RAM: T force rgb 16gb 3200Mhz, Mobo: Asrock B450M Pro4, Storage: Adata 128Gb SSD and Seagate Barracuda 1Tb HDD 7.2kRPM, PSU: Corsair 750W 80+ bronze,Case: Corsair 280x, Headphones: Sennheiser Momentum 2.0 Wireless, Speakers: Bose Companion Speakers

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