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H4U

M.2 Drive not recognised - Compatability?

Are you using the top M.2 or the bottom M.2?
This board + this M.2 (WD Green) will only work if you are using the bottom M.2 slot.

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Posted · Original PosterOP

Office PC Im running an Arock A320M Pro4 unfortunetly my old M.2 drive in it died.

So I purchased the Western Digital M.2 2280 to replace it but its not being picked up by Windows Setup (or on the bios).

  • Is there a compatability issue I have missed?
  • It cant be drivers? as not showing up in bios.
  • Bios version im on bios 6.00, cant do 6.10 as CPU is AMD Ryzen 5 2406. Which is raven, i think?.
  • My old M.2 died. Perhaps its fried the M.2 socket somehow.

Would love some help, as I am at a loss. 

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Why you say that it was fried? If that is the case then propably your slots are destroyed too...

Can you try the older M.2 in another system or the new one too?

If it works in another pc then...maybe the combitability is the least you should care for....

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13 minutes ago, H4U said:

Office PC Im running an Arock A320M Pro4 unfortunetly my old M.2 drive in it died.

So I purchased the Western Digital M.2 2280 to replace it but its not being picked up by Windows Setup (or on the bios).

  • Is there a compatability issue I have missed?
  • It cant be drivers? as not showing up in bios.
  • Bios version im on bios 6.00, cant do 6.10 as CPU is AMD Ryzen 5 2406. Which is raven, i think?.
  • My old M.2 died. Perhaps its fried the M.2 socket somehow.

Would love some help, as I am at a loss. 

Try 5.10 your CPU is Raven if Ryzen 5 2400


CPU: Intel i7 9700K@5.3GHz SC/DC, 5.1GHz QC, 5.0Ghz All core, AVX offset 0| Motherboard: Asus Maximus XI Hero | RAM: Patriot Viper Steel 2x8gb@3600Mhz 14-14-14-29, 1N, 1.45V| 

PSU: EVGA SuperNova 750 G3 | Mon: Samsung C27HG70 27" 144Hz Freesync - G-Sync compatible(ish) | GPU: EVGA 1080ti SC Black Edition w/ G12 bracket | Sound: Odac + Fiio E09K | 

Case: Fractal Design R6 TG Blackout | Storage: Corsair MP510 960gb | Cooling: CPU: Kraken X62 - GPU: Kraken X42 - both with Noctua NF-A14's |

Ryzen rig for LAN/Backup

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Just now, ckinfos said:

Why you say that it was fried? If that is the case then propably your slots are destroyed too...

Can you try the older M.2 in another system or the new one too?

If it works in another pc then...maybe the combitability is the least you should care for....

+1


CPU: Intel i7 9700K@5.3GHz SC/DC, 5.1GHz QC, 5.0Ghz All core, AVX offset 0| Motherboard: Asus Maximus XI Hero | RAM: Patriot Viper Steel 2x8gb@3600Mhz 14-14-14-29, 1N, 1.45V| 

PSU: EVGA SuperNova 750 G3 | Mon: Samsung C27HG70 27" 144Hz Freesync - G-Sync compatible(ish) | GPU: EVGA 1080ti SC Black Edition w/ G12 bracket | Sound: Odac + Fiio E09K | 

Case: Fractal Design R6 TG Blackout | Storage: Corsair MP510 960gb | Cooling: CPU: Kraken X62 - GPU: Kraken X42 - both with Noctua NF-A14's |

Ryzen rig for LAN/Backup

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Posted · Best Answer

Are you using the top M.2 or the bottom M.2?
This board + this M.2 (WD Green) will only work if you are using the bottom M.2 slot.


"those times will never come back :("

"The greatest part of the brain is memory, the worst thing that comes from memory is nostalgia. We remember but we can never go back!"

 

"There's no such thing as perfect. You're beautiful as you are Courage. With all your imperfections you can do anything." - Bathtub Barracuda

"Wish i could find a way to stop the pain.         -         Besides the one that i keep thinking of."

My gear:                    

Spoiler

PC:

The brains: AMD Ryzen 7 1700 ||

The torso: MSI X370 Gaming Pro Carbon ||

Short term memory: 2x8GB G.Skill TridentZ RGB 3200Mhz ||

Pixel pusher: EVGA RTX 2070 Super XC Gaming || 

Where I store memes: Samsung 960 EVO 250GB + Seagate Barracuda 2TB + Samsung 860 EVO 1TB || 

Un-heater: Be Quiet! Dark Rock 3 ||

Carboard box: Thermaltake Core G21 TG ||

Power squid: Corsair RM750x ||

 

Peripherals:

Sound helmet: Beyerdynamic DT-990 250 Ohm ||

Clickity-clack (sadly not clicky :() : Coolermaster Masterkeys Pro S RGB ||

Return the (drawing) slab! : Wacom Intuos Pen Small (2015) ||

Rodent: Asus ROG Gladius ||

Cloth for rodent: CM Storm Swift-RX XXL ||

 

Old PC:

CPU: AMD Athlon X2 255 || Motherboard: ASUS M4A89GTD PRO || RAM: 4x2GB DDR3 || GPU: Nvidia Quadro 512MB || Case: Antec Sonata III || PSU: Antec Earthwatts 500W Bronze

Setup: Current setup

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Posted · Original PosterOP
1 hour ago, ckinfos said:

Why you say that it was fried? If that is the case then propably your slots are destroyed too...

Can you try the older M.2 in another system or the new one too?

If it works in another pc then...maybe the combitability is the least you should care for....

Perhaps I was being dramatic, the old M.2 just stopped working. No smoke or anything.

59 minutes ago, DoctorNick said:

Try 5.10 your CPU is Raven if Ryzen 5 2400

The Bios update instructions say "do NOT recomend updating the BIOS if Pinnacle, Raven, Summit or Bristol Ridge"

44 minutes ago, minibois said:

Are you using the top M.2 or the bottom M.2?
This board + this M.2 (WD Green) will only work if you are using the bottom M.2 slot.

Its in the Top One. I did not know their was two M.2 on the motherboard, the bottom is well hidden. I will certainly give this a go! Thank you. Can you point to me how you know this compatability issue? Would like to avoid in future.

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9 minutes ago, H4U said:

Its in the Top One. I did not know their was two M.2 on the motherboard, the bottom is well hidden. I will certainly give this a go! Thank you. Can you point to me how you know this compatability issue? Would like to avoid in future.

The motherboard product page mentions both M.2 slots and what they can and cannot support:

Spoiler

image.thumb.png.fcafc6a648925db7585b3e77618ce96b.png

The redline stuff is the most important stuff.

 

The top slot support M.2 SSD's of the PCIE variety, either at Gen 3 x4 or x2 depending on the CPU, while the bottom slot supports M.2 SSD's of the SATA variety.

I just kinda knew the WD Green is SATA based, but that info can usually be found on the product website too:

Spoiler

image.png.85590717fd3933e48e9ce82a647bb88a.png

 

(It's often also easy to kinda guess if it's PCIE or SATA, depending on the speeds. SATA caps at ~560MB/s, PCIE can do more. Sometimes the B+M key also gives it away, but both the speed and key are not exclusive to M.2 SATA)


"those times will never come back :("

"The greatest part of the brain is memory, the worst thing that comes from memory is nostalgia. We remember but we can never go back!"

 

"There's no such thing as perfect. You're beautiful as you are Courage. With all your imperfections you can do anything." - Bathtub Barracuda

"Wish i could find a way to stop the pain.         -         Besides the one that i keep thinking of."

My gear:                    

Spoiler

PC:

The brains: AMD Ryzen 7 1700 ||

The torso: MSI X370 Gaming Pro Carbon ||

Short term memory: 2x8GB G.Skill TridentZ RGB 3200Mhz ||

Pixel pusher: EVGA RTX 2070 Super XC Gaming || 

Where I store memes: Samsung 960 EVO 250GB + Seagate Barracuda 2TB + Samsung 860 EVO 1TB || 

Un-heater: Be Quiet! Dark Rock 3 ||

Carboard box: Thermaltake Core G21 TG ||

Power squid: Corsair RM750x ||

 

Peripherals:

Sound helmet: Beyerdynamic DT-990 250 Ohm ||

Clickity-clack (sadly not clicky :() : Coolermaster Masterkeys Pro S RGB ||

Return the (drawing) slab! : Wacom Intuos Pen Small (2015) ||

Rodent: Asus ROG Gladius ||

Cloth for rodent: CM Storm Swift-RX XXL ||

 

Old PC:

CPU: AMD Athlon X2 255 || Motherboard: ASUS M4A89GTD PRO || RAM: 4x2GB DDR3 || GPU: Nvidia Quadro 512MB || Case: Antec Sonata III || PSU: Antec Earthwatts 500W Bronze

Setup: Current setup

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Posted · Original PosterOP

Just to thank you again, the bottom M.2 slot worked a treat.

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