BSOD/Screen freezes with no indication of cause

[Haakon18]

Hi Everyone

 

In June I upgraded my CPU, Mobo, and RAM all at the same time.

I went from a 4790k, x79, DDR3 build to an i9-9900k, MSI Z390 MPG Gaming Edge AC (latest BIOS), 16GB T-Force 3600MHz DDR4 (XMP Profile) build.

All hardware was brand new.

 

A little while after the change over I began having infrequent BSOD that I never used to have.

I have also been getting screen freezes where it remains on the last image shown and there is nothing I can do to recover except force restart the PC through the power button.

 

I did a fresh install of windows and got a few months out with minimal BSOD, within the last month or so they have been getting more and more frequent.

 

Have since done two Windows resets, after the first reset the issue became even more frequent (couple of times per hour) and after the second one I got about 24 hours out of it.

Currently running on a minimal install to remove drivers as an issue.

 

I suspect that some of the hardware is faulty but I don't have any spares to sub in.

I also dont have any specific use cases that consistently trigger a crash.

The reported Windows error code is different everytime, and the Windows Memory checker came up with no issues.

 

 

Any advice?

[Juular]

Which stop codes ? And provide some dumps or see for yourself which drivers are involved in the error with the help of BlueScreenViewer.

[Haakon18]

3 minutes ago, Juular said:

Which stop codes ? And provide some dumps or see for yourself which drivers are involved in the error with the help of BlueScreenViewer.

 

Have had two today;

whea_uncorrectable_error

kmode exception not handled

 

The WHEA error is quite common.

Every error code I look up just says to check drivers, and that is about it.

I have updated everything as much as I can, windows update etc.

 

121219-8687-01.dmp

[Haakon18]

I have also frequently come across my PC sitting there on a BSOD at 100% and never restarting without the use of the power button.

[Juular]

That's hardware error, what's your GPU and PSU ?

[Haakon18]

8 hours ago, Juular said:

That's hardware error, what's your GPU and PSU ?

I ran Memtestx86 overnight and had zero failures.

 

Full System Spec;

i9-9900k

MSI MPG Z390 Gaming Edge AC    https://www.msi.com/Motherboard/MPG-Z390-GAMING-EDGE-AC

T-Force DDR4 3600MHz 2x8GB      https://www.teamgroupinc.com/en/product/xcalibur-rgb-ddr4

Gigabyte GTX 1080 Waterforce WB 8GB https://www.gigabyte.com/nz/Graphics-Card/GV-N1080XTREME-WB-8GD#kf

EVGA G2 750W                                https://au.evga.com/products/product.aspx?pn=220-G2-0750-XR

Samsung 960 Evo M.2 Boot Drive    https://www.samsung.com/semiconductor/minisite/ssd/product/consumer/960evo/

Couple of other drives

 

Both CPU and GPU are watercooled (custom loop).

 

Some of the drives are around 500 - 600d up time, but S.M.A.R.T says they are all healthy.

[Juular]

Look at Event viewer, there should be an entry for WHEA errors where you can see what was causing it.

[Haakon18]

No logs in hardware events. Just entries like the one below in critical faults.

Google says check power connections, but everything clicks in.

Will check it after work.

 

Log Name:      System
Source:        Microsoft-Windows-Kernel-Power
Date:          12/12/2019 10:43:29 PM
Event ID:      41
Task Category: (63)
Level:         Critical
Keywords:      (70368744177664),(2)
User:          SYSTEM
Computer:      DESKTOP-XXXXX
Description:
The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
  <System>
    <Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331c3b3a-2005-44c2-ac5e-77220c37d6b4}" />
    <EventID>41</EventID>
    <Version>6</Version>
    <Level>1</Level>
    <Task>63</Task>
    <Opcode>0</Opcode>
    <Keywords>0x8000400000000002</Keywords>
    <TimeCreated SystemTime="2019-12-12T09:43:29.830350500Z" />
    <EventRecordID>136412</EventRecordID>
    <Correlation />
    <Execution ProcessID="4" ThreadID="8" />
    <Channel>System</Channel>
    <Computer>DESKTOP-XXXXXX</Computer>
    <Security UserID="S-1-5-18" />
  </System>
  <EventData>
    <Data Name="BugcheckCode">247</Data>
    <Data Name="BugcheckParameter1">0xffffb184f37c9ba8</Data>
    <Data Name="BugcheckParameter2">0x0</Data>
    <Data Name="BugcheckParameter3">0x0</Data>
    <Data Name="BugcheckParameter4">0x0</Data>
    <Data Name="SleepInProgress">0</Data>
    <Data Name="PowerButtonTimestamp">0</Data>
    <Data Name="BootAppStatus">0</Data>
    <Data Name="Checkpoint">0</Data>
    <Data Name="ConnectedStandbyInProgress">false</Data>
    <Data Name="SystemSleepTransitionsToOn">0</Data>
    <Data Name="CsEntryScenarioInstanceId">0</Data>
    <Data Name="BugcheckInfoFromEFI">true</Data>
    <Data Name="CheckpointStatus">0</Data>
  </EventData>
</Event>

[Haakon18]

So checked power connections and they are all fine.

 

Refreshed the windows install twice.

On the first refresh the issue became even more frequent as just screen freezes with no BSOD.

 

On the second refresh the issue continues but far less frequent.

Based on the logs I thought it might have been an issue with the Intel Rapid Storage Technology Driver so I haven't installed it this time.

 

 

[Haakon18]

121519-6687-01.dmp

Latest crash came with a new error code. ATTEMPTED_EXECUTE_OF_NOEXECUTE_MEMORY - 6687

System Service Exception - 8250

 

121519-8250-01.dmp

[Haakon18]

Main Memory Dump

https://www.dropbox.com/s/651484llbxb0ehj/MEMORY.DMP?dl=0