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Gigabyte RTX 2060 Super Power LED Illuminated White

Spidey_Mason
By Spidey_Mason
in Graphics Cards
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Go to solution Solved by Spidey_Mason,

So I found out that gigabyte had an update for this. It was buried way in the depths of their support page for the RTX 2060 Super page. :D

Posted

Hello all! 

I recently built a new rig for myself (finally) and I've come across an issue that I've never had before. 

The white power LED above the PCIe power connector is illuminated. Its a solid white light. I haven't been able to find anything within the UG as to why this would be. It seems to be powered up fine so I don't believe there is an issue with power. Is this just a normal status indicator??

I've updated all the drivers and have reconnected the PCIe power cable multiple times both at the PSU and the card and tried different cables from the PSU. 

 

Thanks for the help! 

 

My system:

AMD Ryzen 7 2700x

Gigabyte Aorus Pro Wifi x570

Gigabyte RTX 2060 Super Gaming OC 8gb

Corsair Vengeance Pro RGB 30GB

Intel 6 series NVME SSD 1TB

Seagate Firecuda 2TB SSHD

Seasonic Focus 750 Watt

Corsair H100i AIO

Corsair LL120 x3 

Corsair Commander Pro

Corsair K70 MK2 Rapid Fire

Corsair M65 Elite 

NZXT H510i 

Windows 10 Home.

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Posted

No it shouldnt light up. This is the opposite of Asus.

CPU: i7-2600K 4751MHz 1.44V (software) --> 1.47V at the back of the socket Motherboard: Asrock Z77 Extreme4 (BCLK: 103.3MHz) CPU Cooler: Noctua NH-D15 RAM: Adata XPG 2x8GB DDR3 (XMP: 2133MHz 10-11-11-30 CR2, custom: 2203MHz 10-11-10-26 CR1 tRFC:230 tREFI:14000) GPU: Asus GTX 1070 Dual (Super Jetstream vbios, +70(2025-2088MHz)/+400(8.8Gbps)) SSD: Samsung 840 Pro 256GB (main boot drive), Transcend SSD370 128GB PSU: Seasonic X-660 80+ Gold Case: Antec P110 Silent, 5 intakes 1 exhaust Monitor: AOC G2460PF 1080p 144Hz (150Hz max w/ DP, 121Hz max w/ HDMI) TN panel Keyboard: Logitech G610 Orion (Cherry MX Blue) with SteelSeries Apex M260 keycaps Mouse: BenQ Zowie FK1

 

Model: HP Omen 17 17-an110ca CPU: i7-8750H (0.125V core & cache, 50mV SA undervolt) GPU: GTX 1060 6GB Mobile (+80/+450, 1650MHz~1750MHz 0.78V~0.85V) RAM: 8+8GB DDR4-2400 18-17-17-39 2T Storage: HP EX920 1TB PCIe x4 M.2 SSD + Crucial MX500 1TB 2.5" SATA SSD, 128GB Toshiba PCIe x2 M.2 SSD (KBG30ZMV128G) gone cooking externally, 1TB Seagate 7200RPM 2.5" HDD (ST1000LM049-2GH172) left outside Monitor: 1080p 126Hz IPS G-sync

 

Desktop benching:

Cinebench R15 Single thread:168 Multi-thread: 833 

SuperPi (v1.5 from Techpowerup, PI value output) 16K: 0.100s 1M: 8.255s 32M: 7m 45.93s

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  • Solution

So I found out that gigabyte had an update for this. It was buried way in the depths of their support page for the RTX 2060 Super page. :D

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  • 1 month later...
Posted
On 12/10/2019 at 4:52 AM, Spidey_Mason said:

Hello all! 

I recently built a new rig for myself (finally) and I've come across an issue that I've never had before. 

The white power LED above the PCIe power connector is illuminated. Its a solid white light. I haven't been able to find anything within the UG as to why this would be. It seems to be powered up fine so I don't believe there is an issue with power. Is this just a normal status indicator??

I've updated all the drivers and have reconnected the PCIe power cable multiple times both at the PSU and the card and tried different cables from the PSU. 

 

Thanks for the help! 

 

My system:

AMD Ryzen 7 2700x

Gigabyte Aorus Pro Wifi x570

Gigabyte RTX 2060 Super Gaming OC 8gb

Corsair Vengeance Pro RGB 30GB

Intel 6 series NVME SSD 1TB

Seagate Firecuda 2TB SSHD

Seasonic Focus 750 Watt

Corsair H100i AIO

Corsair LL120 x3 

Corsair Commander Pro

Corsair K70 MK2 Rapid Fire

Corsair M65 Elite 

NZXT H510i 

Windows 10 Home.

Hi i have a 2080ti and i also have a white led that is always on, even when the pc is off. Have you found a way to turn it off?

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  • 1 month later...
Posted

how did you fixed the problem with the power cable led?

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  • 2 weeks later...
Posted

Same problem with GV-N208SAORUS WB-8GC. The only difference is that the indicators light up for some reason and do not turn off until the PC is turned off. After turning on the PC, they do not light up. At the same time, the logo stopts to play with colors, and burns constantly.
Even if I load the card heavily, the indicators do not turn on. But after some time I find that they are lit (my PC case is closed.) PC runs 24/7. Can I ignore this?

 

card.jpg.2b25a191abf1fc364369afedcc4a4f8d.jpg

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Posted
On 12/9/2019 at 11:52 PM, Spidey_Mason said:

Hello all! 

I recently built a new rig for myself (finally) and I've come across an issue that I've never had before. 

The white power LED above the PCIe power connector is illuminated. Its a solid white light. I haven't been able to find anything within the UG as to why this would be. It seems to be powered up fine so I don't believe there is an issue with power. Is this just a normal status indicator??

I've updated all the drivers and have reconnected the PCIe power cable multiple times both at the PSU and the card and tried different cables from the PSU. 

 

Thanks for the help! 

 

My system:

AMD Ryzen 7 2700x

Gigabyte Aorus Pro Wifi x570

Gigabyte RTX 2060 Super Gaming OC 8gb

Corsair Vengeance Pro RGB 30GB

Intel 6 series NVME SSD 1TB

Seagate Firecuda 2TB SSHD

Seasonic Focus 750 Watt

Corsair H100i AIO

Corsair LL120 x3 

Corsair Commander Pro

Corsair K70 MK2 Rapid Fire

Corsair M65 Elite 

NZXT H510i 

Windows 10 Home.

so what was the problem?

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Posted
19 minutes ago, tdkid said:

so what was the problem?

Spidey_Mason is worried. According to information on the company’s website, if these indicators are on, then the card does not receive power (at all? And how then does it work?). If the indicators blink, the card is receiving abnormal power. The indicators should not light up at all.

 

The bad thing is that there is no explanation how this system works. How the card understands that there are some problems with the power.

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4 minutes ago, bazooka said:

Spidey_Mason is worried. According to information on the company’s website, if these indicators are on, then the card does not receive power (at all? And how then does it work?). If the indicators blink, the card is receiving abnormal power. The indicators should not light up at all.

 

The bad thing is that there is no explanation how this system works. How the card understands that there are some problems with the power.

every time I find a video explaining some sort of problem with a GPU it disappears and then someone makes a post where they say they are having that particular issue. its a pain.

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16 minutes ago, tdkid said:

every time I find a video explaining some sort of problem with a GPU it disappears

I want that video 😌

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1 hour ago, bazooka said:

I want that video 😌

me too but I can not find it or remember how to find it. I know it explained what it meant when you saw those lights but can not find the video.

 

talking with EVGA support.

 

They only tell you if there is an issue with the power connectors/cables

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16 hours ago, tdkid said:

They only tell you if there is an issue with the power connectors/cables

Now the PC works for a day without shutting down. Yesterday I ran tests, bringing the card consumption up to 350+ watts. The indicators have not yet turned on. In addition, the GIGABYTE website says that if the indicators are on, there is no power. If there is power, but it is abnormal, then the indicators will blink. In my case, the indicators were constantly on and they could be turned off only by turning off the PC. After switching on, they did not light up.

 

All contacts are clean in appearance and nothing is fused. Is it possible to consider the option that the card simply identifies problems crookedly? I don’t have an oscilloscope and I don’t know how to use it to take measurements 🙄

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37 minutes ago, bazooka said:

Now the PC works for a day without shutting down. Yesterday I ran tests, bringing the card consumption up to 350+ watts. The indicators have not yet turned on. In addition, the GIGABYTE website says that if the indicators are on, there is no power. If there is power, but it is abnormal, then the indicators will blink. In my case, the indicators were constantly on and they could be turned off only by turning off the PC. After switching on, they did not light up.

 

All contacts are clean in appearance and nothing is fused. Is it possible to consider the option that the card simply identifies problems crookedly? I don’t have an oscilloscope and I don’t know how to use it to take measurements 🙄

then when they are solidly on the cable is no connected, when blinking the power is below what it should be and when its red its probably a bad cable or connector port.  if they are not on then everything is fine and no need to worry anymore as they are not supposed to be on. that would be my guess.

 

 

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20 hours ago, tdkid said:

then when they are solidly on the cable is no connected, when blinking the power is below what it should be and when its red its probably a bad cable or connector port.

In my case, the indicators were constantly on. Now the PC is turned on for almost 2 days and the indicators are off. All this is strange. But before the last turn on, I reconnected the 24-pin connector from the PSU to the motherboard. It's unlikely that this could affect, but ...

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57 minutes ago, bazooka said:

In my case, the indicators were constantly on. Now the PC is turned on for almost 2 days and the indicators are off. All this is strange. But before the last turn on, I reconnected the 24-pin connector from the PSU to the motherboard. It's unlikely that this could affect, but ...

that could be it. the MB cable came loose and just needed to be reseated. sometimes that is all it is. today is the day when I am going to install my new GPU, just got to wait for it to be delivered to me.

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  • 3 weeks later...
Posted
  • Author

So my issue was resolved with an update to the GPU's ROM. They had a release specifically for the LED issue. In reality there was no issue, just a fault with the coding. Navigate to the downloads page of your specific GPU and it should be listed! Thanks for all the ideas and help here everyone!

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On 3/23/2020 at 10:02 PM, bazooka said:

Same problem with GV-N208SAORUS WB-8GC. The only difference is that the indicators light up for some reason and do not turn off until the PC is turned off. After turning on the PC, they do not light up. At the same time, the logo stopts to play with colors, and burns constantly.
Even if I load the card heavily, the indicators do not turn on. But after some time I find that they are lit (my PC case is closed.) PC runs 24/7. Can I ignore this?

 

card.jpg.2b25a191abf1fc364369afedcc4a4f8d.jpg

the same problemo with 2080 Ti AOrus Waterforce Xtreme

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