Jump to content
Search In
  • More options...
Find results that contain...
Find results in...
W1nt3r

Issues with new Ryzen 3600 build; stuck in a bootloop?

So I just got home; Memtest completed (all four passes on 11 tests) with no errors, so it looks like the RAM is fine.

19 hours ago, Jurrunio said:

default voltage is higher because it's also running higher clock speed and need that voltage to stablize.

That makes sense. Seeing as the memory passed, I just tested your suggestion of reducing the CPU to 3.0GHz and on restart it seemed to lock up on a blank black screen. But after a CMOS reset, and a second attempt where I also manually adjusting the core voltage to 1.3V and it's made it to Windows and booted. So I'm not sure exactly what's going on.

 

Maybe it's hitting a thermal issue? But the temperatures reported by the BIOS as like mid 30's, and even during Memtest topped at I think 57.

 

I'm currently updating the Chipset drivers, and hoping that makes a difference, but we will see I guess.

 

EDIT ~ For posterity's sake, here is how I fixed it.

  1. Down-clocked the CPU (via setting the ratio to 30) to run at 3.0GHz, and defined the VCORE max to 1.3V rather than an AUTO setting.
    1. This allowed the machine to be stable enough to make it into Windows.
  2. After logging into Windows, I downloaded and installed the newest Chipset drivers from AMD, and updated all other Radeon software.
    1. I also made sure to be running on the AMD balanced power plan option.
  3. Incrementally adjusted the CPU ratio (32, then 34, and finally 36) and the VCORE max (1.3V, 1.325V, 1.35V) until the processor was back to stock speeds.

The machine has been happily running for 10 + hours now, and passed some CPU stress tests from OCCT. So I'm fairly confident that everything is back to normal.

Recommended Posts

Posted · Original PosterOP

Hi team,

I recently (Wednesday just gone) just built a new machine (using some old parts, GPU and Drives) after moving to the US and my old 2500k finally dying, and it's been running fine for 5 days. However, yesterday I left it on when I went out as I was downloading some steam files, and when I got back it appeared to stuck in a boot loop. Most of the time it makes it past the BIOS splash page and then just black screens and restarts, other times it was throwing a BSOD with various errors (IRQL not less or equal, and PAGE FAULT IN NONPAGED AREA being the ones I can remember). That said, the BSODs seem to have disappeared today.

Specs
Ryzen 5 3600
MSI X570 Gaming plus
16 GB G-Skill Ripjaws V Series DDR4
MSI RX480 (old part)
Corsair Rm550x
Samsung 850 Pro 256GB SSD (Boot drive; old part)
Some random HDDs for storage

Troubleshooting so far

  1. Windows Auto-repair (as during the week a number of updates were installed)
    1. Fails to complete with the machine often restarting
  2. Flashed the newest BIOS to the motherboard.
    1. Flashed successfully with no changes, still looping
  3. Barebones boot with CPU, 1 RAM stick (tried both independently), SSD, and GPU. (Eech RAM stick as tested in both the A2 and A1 slots)
    1. No changes, still looping
  4. Barebones boot with CPU, 1 Ram stick, HHD (without a windows install, for a new install), and GPU.
    1. No changes, still looping
  5. Barebones boot with CPU, 1 RAM stick, bootable USB, and GPU.
    1. No changes, still looping
  6. Reinstall of Windows onto the SSD via a bootable USB.
    1. Fails, can't make it into the USB
  7. CMOS reset via removing battery and unplugging machine overnight; also via JBAT1 reset
    1. No changes, still looping

The motherboard debug LED on the motherboard seems to indicate a CPU error. But what's weird to me is that the machine can happily sit in the BIOS menu with no problems whatsoever, and I would have thought if the CPU was the fault this wouldn't happen. I am currently running Memtest86 just to double check the memory, I know the first pass completed without error, but I had to leave before seeing the other three.

My only thought is that I don't have the additional 4-pin CPU connector plugged into the board, and that is causing issues? I have a Molex to 4 pin convertor on the way, but any thoughts/suggestions would be most welcome.

Thanks kindly.

Link to post
Share on other sites

What memory speed?

 

If it's not the memory, try lock the CPU to a lower frequency (say 3GHz) and more than enough voltage (1.3V) and see whether it still bootloops. This will reduce performance and make it run unnecessarily warm (maybe not warmer than stock though), just a test on whether it's something else or the CPU.

 

9 minutes ago, W1nt3r said:

My only thought is that I don't have the additional 4-pin CPU connector plugged into the board, and that is causing issues?

Dont need that extra 4pin, it's hooked up in parallel to the 8pin so all you do is to reduce stress (which is nothing when thr 8pin can do over 300w easy) on the cable and connectors.

 

11 minutes ago, W1nt3r said:

I have a Molex to 4 pin convertor

This is a bigger problem. 4pin molex only has 1 12V wire while EPS 4pin has 2, so that single wire will have to handle double the current other 12V wires powering the CPU are


CPU: i7-2600K 4751MHz 1.44V (software) --> 1.47V at the back of the socket Motherboard: Asrock Z77 Extreme4 (BCLK: 103.3MHz) CPU Cooler: Noctua NH-D15 RAM: Adata XPG 2x8GB DDR3 (XMP: 2133MHz 10-11-11-30 CR2, custom: 2203MHz 10-11-10-26 CR1 tRFC:230 tREFI:14000) GPU: Asus GTX 1070 Dual (Super Jetstream vbios, +70(2025-2088MHz)/+400(8.8Gbps)) SSD: Samsung 840 Pro 256GB (main boot drive), Transcend SSD370 128GB PSU: Seasonic X-660 80+ Gold Case: Antec P110 Silent, 5 intakes 1 exhaust Monitor: AOC G2460PF 1080p 144Hz (150Hz max w/ DP, 121Hz max w/ HDMI) TN panel Keyboard: Logitech G610 Orion (Cherry MX Blue) with SteelSeries Apex M260 keycaps Mouse: BenQ Zowie FK1

 

Model: HP Omen 17 17-an110ca CPU: i7-8750H (0.125V core & cache, 50mV SA undervolt) GPU: GTX 1060 6GB Mobile (+80/+450, 1650MHz~1750MHz 0.78V~0.85V) RAM: 8+8GB DDR4-2400 18-17-17-39 2T Storage: 1TB HP EX920 PCIe x4 M.2 SSD + 1TB Seagate 7200RPM 2.5" HDD (ST1000LM049-2GH172), 128GB Toshiba PCIe x2 M.2 SSD (KBG30ZMV128G) gone cooking externally Monitor: 1080p 126Hz IPS G-sync

 

Desktop benching:

Cinebench R15 Single thread:168 Multi-thread: 833 

SuperPi (v1.5 from Techpowerup, PI value output) 16K: 0.100s 1M: 8.255s 32M: 7m 45.93s

Link to post
Share on other sites
Posted · Original PosterOP
26 minutes ago, Jurrunio said:

What memory speed? If it's not the memory, try lock the CPU to a lower frequency (say 3GHz) and more than enough voltage (1.3V) and see whether it still bootloops. This will reduce performance and make it run unnecessarily warm (maybe not warmer than stock though), just a test on whether it's something else or the CPU.

I'm still not a home, so I'm not sure if the how Memtest went, so that's still pending. As for speed it's 3600, but I believe in all my removing of parts/BIOS changes etc. the XMP profile is disabled so from memory it's running at 2133.

 

Interesting that you mentioned the 1.3V as a voltage to use, because from memory I am pretty sure that BIOS was reporting the default VCORE to be sitting around 1.4V. Could it be overdrawing and resetting because of that?

 

Quote

This is a bigger problem. 4pin molex only has 1 12V wire while EPS 4pin has 2, so that single wire will have to handle double the current other 12V wires powering the CPU are

I ordered the molex converter to just test and see if it makes any stability difference. If it does, I'll replace it with a proper EPS cable.

Link to post
Share on other sites
45 minutes ago, W1nt3r said:

Interesting that you mentioned the 1.3V as a voltage to use, because from memory I am pretty sure that BIOS was reporting the default VCORE to be sitting around 1.4V. Could it be overdrawing and resetting because of that?

 

default voltage is higher because it's also running higher clock speed and need that voltage to stablize.


CPU: i7-2600K 4751MHz 1.44V (software) --> 1.47V at the back of the socket Motherboard: Asrock Z77 Extreme4 (BCLK: 103.3MHz) CPU Cooler: Noctua NH-D15 RAM: Adata XPG 2x8GB DDR3 (XMP: 2133MHz 10-11-11-30 CR2, custom: 2203MHz 10-11-10-26 CR1 tRFC:230 tREFI:14000) GPU: Asus GTX 1070 Dual (Super Jetstream vbios, +70(2025-2088MHz)/+400(8.8Gbps)) SSD: Samsung 840 Pro 256GB (main boot drive), Transcend SSD370 128GB PSU: Seasonic X-660 80+ Gold Case: Antec P110 Silent, 5 intakes 1 exhaust Monitor: AOC G2460PF 1080p 144Hz (150Hz max w/ DP, 121Hz max w/ HDMI) TN panel Keyboard: Logitech G610 Orion (Cherry MX Blue) with SteelSeries Apex M260 keycaps Mouse: BenQ Zowie FK1

 

Model: HP Omen 17 17-an110ca CPU: i7-8750H (0.125V core & cache, 50mV SA undervolt) GPU: GTX 1060 6GB Mobile (+80/+450, 1650MHz~1750MHz 0.78V~0.85V) RAM: 8+8GB DDR4-2400 18-17-17-39 2T Storage: 1TB HP EX920 PCIe x4 M.2 SSD + 1TB Seagate 7200RPM 2.5" HDD (ST1000LM049-2GH172), 128GB Toshiba PCIe x2 M.2 SSD (KBG30ZMV128G) gone cooking externally Monitor: 1080p 126Hz IPS G-sync

 

Desktop benching:

Cinebench R15 Single thread:168 Multi-thread: 833 

SuperPi (v1.5 from Techpowerup, PI value output) 16K: 0.100s 1M: 8.255s 32M: 7m 45.93s

Link to post
Share on other sites
Posted · Original PosterOP · Best Answer

So I just got home; Memtest completed (all four passes on 11 tests) with no errors, so it looks like the RAM is fine.

19 hours ago, Jurrunio said:

default voltage is higher because it's also running higher clock speed and need that voltage to stablize.

That makes sense. Seeing as the memory passed, I just tested your suggestion of reducing the CPU to 3.0GHz and on restart it seemed to lock up on a blank black screen. But after a CMOS reset, and a second attempt where I also manually adjusting the core voltage to 1.3V and it's made it to Windows and booted. So I'm not sure exactly what's going on.

 

Maybe it's hitting a thermal issue? But the temperatures reported by the BIOS as like mid 30's, and even during Memtest topped at I think 57.

 

I'm currently updating the Chipset drivers, and hoping that makes a difference, but we will see I guess.

 

EDIT ~ For posterity's sake, here is how I fixed it.

  1. Down-clocked the CPU (via setting the ratio to 30) to run at 3.0GHz, and defined the VCORE max to 1.3V rather than an AUTO setting.
    1. This allowed the machine to be stable enough to make it into Windows.
  2. After logging into Windows, I downloaded and installed the newest Chipset drivers from AMD, and updated all other Radeon software.
    1. I also made sure to be running on the AMD balanced power plan option.
  3. Incrementally adjusted the CPU ratio (32, then 34, and finally 36) and the VCORE max (1.3V, 1.325V, 1.35V) until the processor was back to stock speeds.

The machine has been happily running for 10 + hours now, and passed some CPU stress tests from OCCT. So I'm fairly confident that everything is back to normal.

Link to post
Share on other sites
56 minutes ago, W1nt3r said:

So I just got home; Memtest completed (all four passes on 11 tests) with no errors, so it looks like the RAM is fine.

That makes sense. Seeing as the memory passed, I just tested your suggestion of reducing the CPU to 3.0GHz and on restart it seemed to lock up on a blank black screen. But after a CMOS reset, and a second attempt where I also manually adjusting the core voltage to 1.3V and it's made it to Windows and booted. So I'm not sure exactly what's going on.

 

Maybe it's hitting a thermal issue? But the temperatures reported by the BIOS as like mid 30's, and even during Memtest topped at I think 57.

 

I'm currently updating the Chipset drivers, and hoping that makes a difference, but we will see I guess.

 

 

 

Just FYI, R3600 voltage should not be higher than 1V while idling,  so you should probably check this after installing the chipset drivers which perhaps already fix this problem. 

 

 

ALSO NOTE: it's fine when it exceeds 1V *while idling* occasionally,  it just shouldn't be constantly above,  it should be under 1V.

 

Just something to keep in mind, might or might not be related to your issue. 

Spoiler

 

 

 

BTW I had very similar issues like the ones that you described, with a B450 board, now I'm on a B350 board,  have nearly no issues and absolutely no crashes, no bootloops,  whatsoever. 

 

What I'm saying, it could be your board too.  Always hard to troubleshoot these things of course. 


RYZEN 5 3600 | MSI GTX 1060 6GB GAMING X | 16GB CORSAIR VENGEANCE LPX 3200 DDR4 | MSI B350M MORTAR | 250GB SAMSUNG EVO 860 | 2TB SEAGATE BARRACUDA | 1TB TOSHIBA SSHD | 120GB KINGSTON SSD | WINDOWS 10 PRO | INWIN 301| BEQUIET PURE POWER 10 500W 80+ SILVER | ASUS 279H | LOGITECH Z906 | DELL KB216T | LOGITECH M185 | SONY DUALSHOCK 4

 

LENOVO IDEAPAD 510 | i5 7200U | 8GB DDR4 | NVIDIA GEFORCE 940MX | 1TB WD | WINDOWS 10 GO HOME 

Link to post
Share on other sites
Posted · Original PosterOP
50 minutes ago, Mark Kaine said:

Just FYI, R3600 voltage should not be higher than 1V while idling,  so you should probably check this after installing the chipset drivers which perhaps already fix this problem. 

 

 

ALSO NOTE: it's fine when it exceeds 1V *while idling* occasionally,  it just shouldn't be constantly above,  it should be under 1V.

 

Just something to keep in mind, might or might not be related to your issue. 

  Reveal hidden contents

 

 

 

BTW I had very similar issues like the ones that you described, with a B450 board, now I'm on a B350 board,  have nearly no issues and absolutely no crashes, no bootloops,  whatsoever. 

 

What I'm saying, it could be your board too.  Always hard to troubleshoot these things of course. 

This was really interesting, and I took a look through it all and the various tests. Idle voltage bounces a fair bit, but if I had to guess in CPU-z it would average between 0.3-0.5V, and in Ryzen Master it was about 0.4-0.5V, so it seems to be okay.

 

I suspect you may be right that the Chipset driver update has perhaps solved the problem.

 

EDIT ~ I got the CPU back up to 3.6 GHz with a max V-CORE of 1.35V; so it looks like the AUTO settings and the old Chipset may have been the problem. Everything seems stable currently and hopefully will remain that way (finger's crossed).

Link to post
Share on other sites
18 hours ago, W1nt3r said:

This was really interesting, and I took a look through it all and the various tests. Idle voltage bounces a fair bit, but if I had to guess in CPU-z it would average between 0.3-0.5V, and in Ryzen Master it was about 0.4-0.5V, so it seems to be okay.

 

I suspect you may be right that the Chipset driver update has perhaps solved the problem.

 

EDIT ~ I got the CPU back up to 3.6 GHz with a max V-CORE of 1.35V; so it looks like the AUTO settings and the old Chipset may have been the problem. Everything seems stable currently and hopefully will remain that way (finger's crossed).

I see, nice you got it fixed, so it was the chipset drivers afterall.


RYZEN 5 3600 | MSI GTX 1060 6GB GAMING X | 16GB CORSAIR VENGEANCE LPX 3200 DDR4 | MSI B350M MORTAR | 250GB SAMSUNG EVO 860 | 2TB SEAGATE BARRACUDA | 1TB TOSHIBA SSHD | 120GB KINGSTON SSD | WINDOWS 10 PRO | INWIN 301| BEQUIET PURE POWER 10 500W 80+ SILVER | ASUS 279H | LOGITECH Z906 | DELL KB216T | LOGITECH M185 | SONY DUALSHOCK 4

 

LENOVO IDEAPAD 510 | i5 7200U | 8GB DDR4 | NVIDIA GEFORCE 940MX | 1TB WD | WINDOWS 10 GO HOME 

Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now


×