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SladeDJWilson

Steam account Hacked.

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5 minutes ago, SladeDJWilson said:

I want to know if Valve will help me?

Why are you asking here? No one here works at Valve. Do you go and ask e.g. Apple if Lenovo will help you as well?


Hand, n. A singular instrument worn at the end of the human arm and commonly thrust into somebody’s pocket.

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Posted · Original PosterOP
6 minutes ago, WereCatf said:

Why are you asking here? No one here works at Valve. Do you go and ask e.g. Apple if Lenovo will help you as well?

Look I wanted to know if they help. Someone in this entire forum would have underwent this same situation and I want to talk with them. Not to people like you 

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Just now, SladeDJWilson said:

Look I wanted to know if they help.

If you have made a ticket they may or may not help. There are people who have gotten help and there are people who haven't. No one here can do anything about it.


Hand, n. A singular instrument worn at the end of the human arm and commonly thrust into somebody’s pocket.

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Posted · Original PosterOP
10 minutes ago, WereCatf said:

If you have made a ticket they may or may not help. There are people who have gotten help and there are people who haven't. No one here can do anything about it.

I have my ticket. I know no one here can help. But if someone says that they've recovered their hacked steam account that will give me some hope.

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4 minutes ago, SladeDJWilson said:

I have my ticket. I know no one here can help. But if someone says that they've recovered their hacked steam account that will give me some hope.

Alas, there are plenty of people who have recovered their accounts and there are plenty of people who haven't. Just a simple Google-search would've given you plenty of threads on e.g. Reddit on both sides. Even worse is that some people have gotten help in just days and for some people it has taken literally months.

 

My point is, Steam's support is really unpredictable and they often seem to make their decisions so arbitrarily that they may just as well throw dice about it. If I were to give any advice, I'd say prepare to wait at least a couple of weeks.


Hand, n. A singular instrument worn at the end of the human arm and commonly thrust into somebody’s pocket.

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Posted · Original PosterOP
20 minutes ago, WereCatf said:

Alas, there are plenty of people who have recovered their accounts and there are plenty of people who haven't. Just a simple Google-search would've given you plenty of threads on e.g. Reddit on both sides. Even worse is that some people have gotten help in just days and for some people it has taken literally months.

 

My point is, Steam's support is really unpredictable and they often seem to make their decisions so arbitrarily that they may just as well throw dice about it. If I were to give any advice, I'd say prepare to wait at least a couple of weeks.

Ok Thanks

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Q: how did they get past your Steam Guard? Wasn't 2FA mandated for everyone a few months back or something? I couldn't log into my own account until I set it up.

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Are you still logged in? If they didn't reset your password yet, do it now!


CPU: Ryzen 5 2600x  | GPU: Nvidia GeForce GTX 1070 Founders Edition | RAM: G.SKILL TridentZ RGB 16GB (2 x 8GB) 3200MHz | Motherboard: Gigabyte B450 Aorus M | PSU: EVGA 650 B3 | STORAGE: Boot drive: Crucial MX500 1TB, Secondary drive: WD Blue 1TB hdd | CASE: Phanteks Eclipse P350x | OS: Windows 10 Pro | Keyboard: Redragon K556 | Monitors: Main: ASUS VP249QGR 144Hz, Secondary: Dell E2014h 1600x900

"You don't need to spend a crap ton of money to build yourself a worthwhile gaming computer." -JayzTwoCents (Blasphemy, I know. Deal with it.)

I can't help you buy something if you don't list a budget or intended use.

I can't help you troubleshoot if you don't list your specs/config.

P.S. Pictures usually help.

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My Acc is protected via email and phone. Impossible to hack. But Valve will help you. You will have to proof its yours tho.


CPU i7 6700k MB  MSI Z170A Pro Carbon GPU Zotac GTX980Ti amp!extreme RAM 16GB DDR4 Corsair Vengeance 3k CASE Corsair 760T PSU Corsair RM750i MOUSE Logitech G9x KB Logitech G910 HS Sennheiser GSP 500 SC Asus Xonar 7.1 MONITOR Acer Predator xb270hu Storage 1x1TB + 2x500GB Samsung 7200U/m - 2x500GB SSD Samsung 850EVO

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