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NZXT Kraken x62 dead after 3 hours of use

seriously? i finally got the kraken x62 for my i7 8700k yesterday, built it up, fired it up. didn’t work. temps went high as 90c... okay, changed the 3 pin from cpu fan to cpu opt and it started working. played some red dead redemption 2 with low 40c temps and went to sleep happy. 

 

today i fired my pc up again and boom, the kraken isnt working anymore, temps rise high 85+ idle and no cpu opt RPM detected in bios. i didnt touch a thing and it went out.

 

i have tried changing the wiring to full mobo setup with fans on mobo & pump on  aio pump connector, the guide style setup with the additional connectors. plugged everything out and back in.. including usb & the pump wiring. not working. even shaked the system like some guides suggest. nothing.

 

lights come on and the fans spin but the pump aint doing anything..

 

3 hours of use and its dead.. went more to install it than it lasted, well not gonna grab another NZXT product thats for sure after i read all the similiar horror stories online. seems like every second pump is dead from the factory.

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inb4

---Thread Locked, better suited as a Status Update---

 

Happens with hardware, sorry you are going through this.  TBH I hate when it happens to, such a frustration and for myself I only have so much available free time.

Workstation Laptop: Dell Precision 7540, Xeon E-2276M, 32gb DDR4, Quadro T2000 GPU, 4k display

Wifes Rig: ASRock B550m Riptide, Ryzen 5 5600X, Sapphire Nitro+ RX 6700 XT, 16gb (2x8) 3600mhz V-Color Skywalker RAM, ARESGAME AGS 850w PSU, 1tb WD Black SN750, 500gb Crucial m.2, DIYPC MA01-G case

My Rig: ASRock B450m Pro4, Ryzen 5 3600, ARESGAME River 5 CPU cooler, EVGA RTX 2060 KO, 16gb (2x8) 3600mhz TeamGroup T-Force RAM, ARESGAME AGV750w PSU, 1tb WD Black SN750 NVMe Win 10 boot drive, 3tb Hitachi 7200 RPM HDD, Fractal Design Focus G Mini custom painted.  

NVIDIA GeForce RTX 2060 video card benchmark result - AMD Ryzen 5 3600,ASRock B450M Pro4 (3dmark.com)

Daughter 1 Rig: ASrock B450 Pro4, Ryzen 7 1700 @ 4.2ghz all core 1.4vCore, AMD R9 Fury X w/ Swiftech KOMODO waterblock, Custom Loop 2x240mm + 1x120mm radiators in push/pull 16gb (2x8) Patriot Viper CL14 2666mhz RAM, Corsair HX850 PSU, 250gb Samsun 960 EVO NVMe Win 10 boot drive, 500gb Samsung 840 EVO SSD, 512GB TeamGroup MP30 M.2 SATA III SSD, SuperTalent 512gb SATA III SSD, CoolerMaster HAF XM Case. 

https://www.3dmark.com/3dm/37004594?

Daughter 2 Rig: ASUS B350-PRIME ATX, Ryzen 7 1700, Sapphire Nitro+ R9 Fury Tri-X, 16gb (2x8) 3200mhz V-Color Skywalker, ANTEC Earthwatts 750w PSU, MasterLiquid Lite 120 AIO cooler in Push/Pull config as rear exhaust, 250gb Samsung 850 Evo SSD, Patriot Burst 240gb SSD, Cougar MX330-X Case

 

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Every product line has defective units. 

Have you tried RMA? 

If you ever need help with a build, read the following before posting: http://linustechtips.com/main/topic/3061-build-plan-thread-recommendations-please-read-before-posting/
Also, make sure to quote a post or tag a member when replying or else they won't get a notification that you replied to them.

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On 11/8/2019 at 10:30 PM, Tristerin said:

Happens with hardware, sorry you are going through this.  TBH I hate when it happens to, such a frustration and for myself I only have so much available free time.

happened to me also with the supplied smart device USB cable in the h700i --one of the wires came out of the plug

Please quote or tag  @Ben17 if you want to see a reply.

If I don't reply it's probly because I am in a different time zone or haven't seen your message yet but I will reply when I see it ? 

 

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