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Is it possible to fix ram which cause pc to restart ?

Go to solution Solved by MD Utsho,
On 11/22/2019 at 9:22 PM, maartendc said:

Yeah, I imagine there is some kind of compatibility issue with the hardware / software combination,  or with the drivers / software combination...

 

I would test the same software and exporting your 8K textures on a friend's PC with an AMD GPU running (not yours). If it has the same issue, you know it is nothing to do with your PC. But some kind of AMD GPU issue or something...

 

Too bad we couldn't figure it out. Good luck!

Hi @maartendc
It was my PSU problem all along, the problem increased, Also causing my pc to restart when i was gaming, or even benchmarking.
So i bought a new PSU and everything looks fine now, 

 

My old 8gb of ram become faulty yesterday .

Whenever i run ram heavy software like blender or substance painter. Pc restarts.

So i have no warranty for this. So what should i do with this? Any war to fix a bad memory? 

Or even if i can't then throw it away? Don't forget the ram is still working in games and other tasks but cant handle ram heavy task 

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You can't fix it if lowering the speeds and increasing the voltage doesn't help.

M.S.C.E. (M.Sc. Computer Engineering), IT specialist in a hospital, 30+ years of gaming, 20+ years of computer enthusiasm, Geek, Trekkie, anime fan

  • Main PC: AMD Ryzen 7 5800X3D - EK AIO 360 D-RGB - Arctic Cooling MX-4 - Asus Prime X570-P - 4x8GB DDR4 3200 HyperX Fury CL16 - Sapphire AMD Radeon 6950XT Nitro+ - 1TB Kingston Fury Renegade - 2TB Kingston Fury Renegade - 512GB ADATA SU800 - 960GB Kingston A400 - Seasonic PX-850 850W  - custom black ATX and EPS cables - Fractal Design Define R5 Blackout - Windows 11 x64 23H2 - 3 Arctic Cooling P14 PWM PST - 5 Arctic Cooling P12 PWM PST
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1 hour ago, GenericFanboy said:

If you run dual channel and have 2 sticks you could test both apart from eachother and check which 1 is faulty, i doubt they're both faulty. then you can buy another stick.

yeah i've tested it, my older one is faulty, if i connect it and use blender pc restarts, but with the new one which i bought 1year ago this one doesn't cause any restart, 
but my question is there's no way to fix it? or even from a shop ? or it's better to buy a new one? 

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39 minutes ago, 191x7 said:

You can't fix it if lowering the speeds and increasing the voltage doesn't help.

then i think i''m gonna get a new one. but what will i do with this one? 

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43 minutes ago, Chokez said:

then i think i''m gonna get a new one. but what will i do with this one? 

RMA if under warranty?

M.S.C.E. (M.Sc. Computer Engineering), IT specialist in a hospital, 30+ years of gaming, 20+ years of computer enthusiasm, Geek, Trekkie, anime fan

  • Main PC: AMD Ryzen 7 5800X3D - EK AIO 360 D-RGB - Arctic Cooling MX-4 - Asus Prime X570-P - 4x8GB DDR4 3200 HyperX Fury CL16 - Sapphire AMD Radeon 6950XT Nitro+ - 1TB Kingston Fury Renegade - 2TB Kingston Fury Renegade - 512GB ADATA SU800 - 960GB Kingston A400 - Seasonic PX-850 850W  - custom black ATX and EPS cables - Fractal Design Define R5 Blackout - Windows 11 x64 23H2 - 3 Arctic Cooling P14 PWM PST - 5 Arctic Cooling P12 PWM PST
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5 minutes ago, 191x7 said:

RMA if under warranty?

No warranty left 

Btw wait wait out of that question 

My pc still restarting with both of those ram. 

I tested both one by one, you think both ram is faulty? Or some other problem? 

Or this can be caused by gpu's vram?

 

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1 minute ago, Chokez said:

No warranty left 

Btw wait wait out of that question 

My pc still restarting with both of those ram. 

I tested both one by one, you think both ram is faulty? Or some other problem? 

Or this can be caused by gpu's vram?

 

Are you sure? Most RAM has 5, 10 years and some even lifetime.

 

Checked the board for blown capacitors? Cleaned everything?

M.S.C.E. (M.Sc. Computer Engineering), IT specialist in a hospital, 30+ years of gaming, 20+ years of computer enthusiasm, Geek, Trekkie, anime fan

  • Main PC: AMD Ryzen 7 5800X3D - EK AIO 360 D-RGB - Arctic Cooling MX-4 - Asus Prime X570-P - 4x8GB DDR4 3200 HyperX Fury CL16 - Sapphire AMD Radeon 6950XT Nitro+ - 1TB Kingston Fury Renegade - 2TB Kingston Fury Renegade - 512GB ADATA SU800 - 960GB Kingston A400 - Seasonic PX-850 850W  - custom black ATX and EPS cables - Fractal Design Define R5 Blackout - Windows 11 x64 23H2 - 3 Arctic Cooling P14 PWM PST - 5 Arctic Cooling P12 PWM PST
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55 minutes ago, Chokez said:

yeah i've tested it, my older one is faulty, if i connect it and use blender pc restarts, but with the new one which i bought 1year ago this one doesn't cause any restart, 
but my question is there's no way to fix it? or even from a shop ? or it's better to buy a new one? 

out of that question 

My pc still restarting with both of those ram. 

I tested both one by one, you think both ram is faulty? Or some other problem? 

Or this can be caused by gpu's vram?

 

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1 minute ago, 191x7 said:

Are you sure? Most RAM has 5, 10 years and some even lifetime.

 

Checked the board for blown capacitors? Cleaned everything?

Can't tell about psu's blown capacitor

But they gave me 3years of warranty 

And I've cleaned ram and gpu 

And didn't notice any burn smell 

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57 minutes ago, WikiForce said:

are you sure it's not your psu? because i never heard someone saying ram causing restart issues.

Cpu and gpu stress test doesn't cause any restart

Only when I'm exporting 8k textures from substance painter 

And Working in blender eevee

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Just now, Chokez said:

Cpu and gpu stress test doesn't cause any restart

Only when I'm exporting 8k textures from substance painter 

And Working in blender eevee

And it's now restarting with both of my ram still 

Tested 1by 1 

Please help he understand is both ram faulty or other problem

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6 minutes ago, Chokez said:

Please help he understand is both ram faulty or other problem

Could be the RAM, the Motherboard or the CPU (integrated memory controller). Only way to tell would be to test the parts elsewhere. 

M.S.C.E. (M.Sc. Computer Engineering), IT specialist in a hospital, 30+ years of gaming, 20+ years of computer enthusiasm, Geek, Trekkie, anime fan

  • Main PC: AMD Ryzen 7 5800X3D - EK AIO 360 D-RGB - Arctic Cooling MX-4 - Asus Prime X570-P - 4x8GB DDR4 3200 HyperX Fury CL16 - Sapphire AMD Radeon 6950XT Nitro+ - 1TB Kingston Fury Renegade - 2TB Kingston Fury Renegade - 512GB ADATA SU800 - 960GB Kingston A400 - Seasonic PX-850 850W  - custom black ATX and EPS cables - Fractal Design Define R5 Blackout - Windows 11 x64 23H2 - 3 Arctic Cooling P14 PWM PST - 5 Arctic Cooling P12 PWM PST
  • Peripherals: LG 32GK650F - Dell P2319h - Logitech G Pro X Superlight with Tiger Ice - HyperX Alloy Origins Core (TKL) - EndGame Gear MPC890 - Genius HF 1250B - Akliam PD4 - Sennheiser HD 560s - Simgot EM6L - Truthear Zero - QKZ x HBB - 7Hz Salnotes Zero - Logitech C270 - Behringer PS400 - BM700  - Colormunki Smile - Speedlink Torid - Jysk Stenderup - LG 24x External DVD writer - Konig smart card reader
  • Laptop: Acer E5–575G-386R 15.6" 1080p (i3 6100U + 12GB DDR4 (4GB+8GB) + GeForce 940MX + 256GB nVME) Win 10 Pro x64 22H2 - Logitech G305 + AAA Lithium battery
  • Networking: Asus TUF Gaming AX6000 - Arcadyan ISP router - 35/5 Mbps vDSL
  • TV and gadgets: TCL 50EP680 50" 4K LED + Sharp HT-SB100 75W RMS soundbar - Samsung Galaxy Tab A8 10.1" - OnePlus 9 256GB - Olymous Cameda C-160 - GameBoy Color 
  • Streaming/Server/Storage PC: AMD Ryzen 5 3600 - LC-Power LC-CC-120 - MSI B450 Tomahawk Max - 2x4GB ADATA 2666 DDR4 - 120GB Kingston V300 - Toshiba DT01ACA100 1TB - Toshiba DT01ACA200 2TB - 2x WD Green 2TB - Sapphire Pulse AMD Radeon R9 380X - 550W EVGA G3 SuperNova - Chieftec Giga DF-01B - White Shark Spartan X keyboard - Roccat Kone Pure Military Desert strike - Logitech S-220 - Philips 226L
  • Livingroom PC (dad uses): AMD FX 8300 - Arctic Freezer 64 - Asus M5A97 R2.0 Evo - 2x4GB DDR3 1833 Kingston - MSI Radeon HD 7770 1GB OC - 120GB Adata SSD - 500W Fractal Design Essence - DVD-RW - Samsung SM 2253BW - Logitech G710+ - wireless vertical mouse - MS 2.0 speakers
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9 minutes ago, WikiForce said:

as i said, it's most likely a psu issue. I never heard someone having reboot issues due to RAM, sounds unusual. I actually believe both of your ram sticks are fine. Try another psu if you have or borrow from a friend, you can buy one too if you have the money but first you need to be sure about the issue so that's why i suggest you to do one of the former 2 but if you don't have that option you can return and get refund a new psu doesn't solve the issue.

can't get refund it's been a year i upgraded this pc. i think i should visit the shop from where i bought all these parts.
but 1thing i don't understand if it's psu issue it should restart when i'm stressing gpu and cpu

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14 minutes ago, 191x7 said:

Could be the RAM, the Motherboard or the CPU (integrated memory controller). Only way to tell would be to test the parts elsewhere. 

or can it be the psu it self? but i think pc should restart when i'm doing stress test

 

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3 minutes ago, WikiForce said:

if that's the case then something else could be wrong too. Can't you buy a new psu from something like amazon and return it under refund period if it doesn't solve the issue?

No i can't :( there's no amazon in my country 

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5 minutes ago, WikiForce said:

if that's the case then something else could be wrong too. Can't you buy a new psu from something like amazon and return it under refund period if it doesn't solve the issue?

I keep testing. looks like it doesn't restart all the time. and not everytime, i exported again another 8k textures but but didn't restart,
only when exporting 8k textures and using blender eevee with a big scene with volume tile size 4x 
but 2x is high but it doesn't restart only when using that 4x size, 
but every other thing is fine.
i still don't get the issue 

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Have you ran memtest86 yet? If you test one stick at a time and check if it always reports the same sectors as faulty, you could possibly have a faulted solder and you could fix it in an owen. Worked for me a few years back :D

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1 hour ago, Dubba said:

Have you ran memtest86 yet? If you test one stick at a time and check if it always reports the same sectors as faulty, you could possibly have a faulted solder and you could fix it in an owen. Worked for me a few years back :D

Thank you but don't need to do that anyone, i think my both ram is fine as well. see the image below, i had another 2 slick of ram from my old computer, though it 1333mhz, but whatever. but current rams are 8+8gb 1600bus
still i'm facing that restart problem when exporting 8k and working with a scene in blender.
so ram is out of the list? then psu or mobo is the problem? or can it be the GPU or some driver issue? @WikiForce @GenericFanboy @manikyath Bros help me out here. this problem is so confusing cause even cpu+gpu stress test cant cause the pc to restart, even ram's are alright temps are under control cpu don't even cross 55C, and gpu stay's under 60-65 at 100% usage.

73224757_481362189140778_1087434811099840512_n.png

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6 minutes ago, Chokez said:

Thank you but don't need to do that anyone, i think my both ram is fine as well. see the image below, i had another 2 slick of ram from my old computer, though it 1333mhz, but whatever. but current rams are 8+8gb 1600bus
still i'm facing that restart problem when exporting 8k and working with a scene in blender.
so ram is out of the list? then psu or mobo is the problem? or can it be the GPU or some driver issue? @WikiForce @GenericFanboy @manikyath Bros help me out here. this problem is so confusing cause even cpu+gpu stress test cant cause the pc to restart, even ram's are alright temps are under control cpu don't even cross 55C, and gpu stay's under 60-65 at 100% usage.

73224757_481362189140778_1087434811099840512_n.png

First of all, no you cannot fix bad ram, need to throw it away and replace it.

 

Sounds like it could be the PSU, GPU (more likely if you are using the GPU to render Blender on, less likely if you are using CPU), motherboard or RAM at this point.

 

- Test your PC with a different PSU and see if the problem persists. If that fixes it: PSU issue

- Test your RAM with Memtest 86 and check for errors. If errors are found, RAM is faulty and needs to be replaced. No way to fix bad RAM. Test with both sticks separately to rule out one or the other or both.

- Test PC with different GPU or test GPU in a different PC to rule out the GPU.

- if all the above are working fine; it could be the motherboard. Harder to test other than replacing the motherboard and seeing if it fixes it.

 

- CPUs are not likely to fail. And when they do fail, the PC will no longer boot. It is 95% certain this kind of issue is being caused by something other than the CPU.

- Could also be a software issue, although less likely. Try reinstalling windows.

 

Good luck!

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7 minutes ago, maartendc said:

First of all, no you cannot fix bad ram, need to throw it away and replace it.

 

Sounds like it could be the PSU, GPU (more likely if you are using the GPU to render Blender on, less likely if you are using CPU), motherboard or RAM at this point.

 

- Test your PC with a different PSU and see if the problem persists. If that fixes it: PSU issue

- Test your RAM with Memtest 86 and check for errors. If errors are found, RAM is faulty and needs to be replaced. No way to fix bad RAM. Test with both sticks separately to rule out one or the other or both.

- Test PC with different GPU or test GPU in a different PC to rule out the GPU.

- if all the above are working fine; it could be the motherboard. Harder to test other than replacing the motherboard and seeing if it fixes it.

 

- CPUs are not likely to fail. And when they do fail, the PC will no longer boot. It is 95% certain this kind of issue is being caused by something other than the CPU.

- Could also be a software issue, although less likely. Try reinstalling windows.

 

Good luck!

I don't think it's the ram anymore, cause not all 4 of my rams can't be faulty at one, or maybe it can who know. but not likely.
And stressing cpu and gpu with furmark also doesn't cause pc to restart. 
And the things you said about testing gpu in another pc test pc with another psu that i can't do right now maybe i'll visit the shop tomorrow. 
i'll try re-installing windows but don't think software will shut down the whole computer at least i could see a BSOD error, but not even that. :( 

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1 minute ago, Chokez said:

I don't think it's the ram anymore, cause not all 4 of my rams can't be faulty at one, or maybe it can who know. but not likely.
And stressing cpu and gpu with furmark also doesn't cause pc to restart. 
And the things you said about testing gpu in another pc test pc with another psu that i can't do right now maybe i'll visit the shop tomorrow. 
i'll try re-installing windows but don't think software will shut down the whole computer at least i could see a BSOD error, but not even that. :( 

image.thumb.png.5eb59e80dd5e5b8c4c69b492d344f125.pnghere you can see pc is pulling so much power, stressing GPU and CPU at once, gpu almost pulling 185 watt but no restart 

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2 hours ago, Chokez said:

I don't think it's the ram anymore, cause not all 4 of my rams can't be faulty at one, or maybe it can who know. but not likely.
And stressing cpu and gpu with furmark also doesn't cause pc to restart. 
And the things you said about testing gpu in another pc test pc with another psu that i can't do right now maybe i'll visit the shop tomorrow. 
i'll try re-installing windows but don't think software will shut down the whole computer at least i could see a BSOD error, but not even that. :( 

You need to test each ram stick individually though.. but yeah, if you have replaced the RAM with different RAM altogether, and the problem persists, it is unlikely to be the ram. I would still test each individually with Memtest to rule them out. It is easy and free to test.

 

It could also be however that your RAM slots on the motherboard are faulty. Try only one Ram stick in one slot, then the other slot. If you have 4 slots, try one known good RAM stick in each slot, and see if it crashes only in one particular slot.

 

It could still be PSU related, giving bad power to the motherboard connector. If you can test with a PSU from an old computer, that would help.

 

If Furmark doesnt crash or give artifacts; Id say you can rule out the GPU.

 

You can pretty much rule out the CPU as well IMO, although you never know.

 

Good luck!

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Just now, maartendc said:

 

You need to test each ram stick individually though.. but yeah, if you have replaced the RAM with different RAM altogether, and the problem persists, it is unlikely to be the ram. I would still test each individually with Memtest to rule them out. It is easy and free to test.

 

It could also be however that your RAM slots on the motherboard are faulty. Try only one Ram stick in one slot, then the other slot. If you have 4 slots, try one known good RAM stick in each slot, and see if it crashes only in one particular slot.

 

It could still be PSU related, giving bad power to the motherboard connector. If you can test with a PSU from an old computer, that would help.

 

If Furmark doesnt crash or give artifacts; Id say you can rule out the GPU.

 

You can pretty much rule out the CPU as well IMO, although you never know.

 

Good luck!

Thank you very much for your time. it's not even driver related issue. i just installed Linux instead of reinstalling windows but still have that problem, pc restarted when i change my tile size to 4, (2-4-8-16 High-Low)
i was suspecting the drivers but looks like the driver's are fine, for some reason exporting 8k textures and 4px tiles causing my pc to restart. 
and i have total of 2Ram shots, in task manager it shows 4 slots don't know why, however i tried testing 1 stick at a time in different slots but still face that restart problem.
i don't thing anyone faced this exact problem before so that's why getting nowhere. 
tomorrow i'll just test my psu gpu from a shop. 

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Just now, Chokez said:

Thank you very much for your time. it's not even driver related issue. i just installed Linux instead of reinstalling windows but still have that problem, pc restarted when i change my tile size to 4, (2-4-8-16 High-Low)
i was suspecting the drivers but looks like the driver's are fine, for some reason exporting 8k textures and 4px tiles causing my pc to restart. 
and i have total of 2Ram shots, in task manager it shows 4 slots don't know why, however i tried testing 1 stick at a time in different slots but still face that restart problem.
i don't thing anyone faced this exact problem before so that's why getting nowhere. 
tomorrow i'll just test my psu gpu from a shop. 

Oh wait or can it be the gpu's VRAM who's causing this? 
since it can be a memory related issue then is this possible that the graphics cards processing unit is fine but it's happening because of VRAM?

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