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Fin the Human

MSI X570 A-PRO Not Powering On At All!

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Posted · Original PosterOP

I am building a PC with my friend and when we had it built it would power on, not a single fan or LED powered on (I tested every other component in some of my personal builds).  Newegg doesn't accept returns of the board so we are kind of screwed.  We contacted MSI for a refund and they said that we could only get it repaired, not even just a replacement. This is just awful, they wont even pay for shipping on a product that they made a mistake on.  Is their any way to circumvent Newegg's policy or are we stuck with a crappy board?  Do you need the +4 Pin EPS connector to post on this board? Thank you!


PC 1:

CPU: AMD Ryzen 7 1800X    GPU: EVGA Superclocked GeForce GTX 1080

RAM: 2x8GB Corsair Vengeance LPX 3000MHz DDR4    SSD: Crucial MX500 500GB

PSU: Corsair CX750M V2   HDD: Seagate Barracuda Compute 3TB 7200RPM

Case: Phanteks Eclipse P400STG Red/Black   MOBO: ASRock X370 Killer SLI/ac

OS: Windows 10 Pro  Keyboard:  Corsair K68 Red  Mouse:  Logitech G502 Hero 

PC 2:

CPU: Intel Core i7 3770    GPU: Sapphire PULSE Radeon RX 580 8GB   SSD: Kingston A400 120GB

RAM: 1x8GB Adata 1600MHz DDR3   HDD: Seagate Barracuda 500GB 5400RPM

PSU: Corsair VS450     Case: NZXT H440 Red/Black  MOBO: Intel BOXDH77EB H77    

OS: Windows 10 Home  Keyboard:  Rii RK100  Mouse:  Corsair M65 Pro RGB

PC 3:

CPU: Intel Pentium E5800   GPU: AMD HD6450 512MB

RAM: 1x2GB Kingston 1066MHz DDR3    HDD: Seagate Barracuda 250GB 7200RPM

PSU: Sparkle-Power 300W     Case: Nobilis Micro ATX OEM  MOBO: Intel DG41WV 775   

OS: Windows 10 Home  Keyboard:  Apple A1048  Mouse:  Rosewill Fusion C40

PC 4:

CPU: Intel Core 2 Duo E7500   GPU: AMD HD8490 1GB

RAM: 2x2GB Apacer 1333MHz DDR3    HDD: Seagate Barracuda 250GB 7200RPM

PSU: Generic HP 300W     Case: Nobilis Micro ATX OEM  MOBO: Intel DG31PR 775   

OS: Ubuntu LTS 18.04  Keyboard:  Microsoft RT2300  Mouse:  Rosewill Fusion C40

MAC:

CPU: Intel Core i7 3615QM    GPU: Intel HD4000

RAM: 2x2GB Crucial 1600MHz DDR3    HDD: WD 1TB 5400RPM

PSU: Mac Mini PSU   Case: Mac Mini Case   MOBO: Mac Mini Motherboard    

OS: macOS "Mojave"  Keyboard:  Apple MB110LL/A   Mouse:  Logitech M325

Consoles: Wii, SNES, NES, N64, Atari 7800, Commodore VIC-20, Genesis, Dreamcast, PS1, PS2, and Steam Link.

Car: 2002 Subaru Outback Limited (Red)

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if you paid on credit card i would try that but here in the uk they have to accept returns in a certain period, i own the same motherboard it preforms well but I am only running with a 3600. but the thing that p*sses me off about the board is no reset cmos button on the back, in regard to the eps/power setup i only have the atx power and cpu1 pwr plugged in cpu pwr 2 is empty,  

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11 hours ago, Fin the Human said:

we stuck with a crappy board?

You'd be "stuck" with a crappy board either ways since you bought the second worst X570 board there is.

Untitled.png


Workstation Rig:
CPU:  Intel Core i9 9900K @5.0ghz  |~| Cooling: beQuiet! Dark Rock 4 |~|  MOBO: Asus Z390M ROG Maximus XI GENE |~| RAM: 32gb 3333mhz CL15 G.Skill Trident Z RGB |~| GPU: nVidia TITAN V  |~| PSU: beQuiet! Dark Power Pro 11 80Plus Platinum  |~| Boot: Intel 660p 2TB NVMe |~| Storage: 2X4TB HDD 7200rpm Seagate Iron Wolf + 2X2TB SSD SanDisk Ultra |~| Case: Cooler Master Case Pro 3 |~| Display: Acer Predator X34 3440x1440p100hz |~| OS: Windows 10 Pro.
 
Personal Use Rig:
CPU: Intel Core i9 9900 @4.75ghz |~| Cooling: beQuiet! Shadow Rock Slim |~| MOBO: Gigabyte Z390M Gaming mATX|~| RAM: 16gb DDR4 3400mhzCL15 Viper Steel |~| GPU: nVidia Founders Edition RTX 2080 Ti |~| PSU: beQuiet! Straight Power 11 80Plus Gold  |~|  Boot:  Intel 660p 2TB NVMe |~| Storage: 2x2TB SanDisk SSD Ultra 3D |~| Case: Cooler Master Case Pro 3 |~| Display: Viotek GN34CB 3440x1440p100hz |~| OS: Windows 10 Pro.


HTPC / "Console of the house":

CPU: Intel Core i7 8700 @4.45ghz |~| Cooling: Cooler Master Hyper 212X |~| MOBO: Gigabyte Z370M D3H mATX|~| RAM: 16gb DDR4 3333mhzCL16 G.Skill Trident Z |~| GPU: nVidia Founders Edition GTX 1080 Ti |~| PSU: Corsair TX650M 80Plus Gold |~| Boot:  SSD WD Green M.2 2280 240GB |~| Storage: 1x3TB HDD 7200rpm Seagate Barracuda + SanDisk Ultra 3D 1TB |~| Case: Fractal Design Meshify C Mini |~| Display: Toshiba UL7A 4K/60hz |~| OS: Windows 10 Pro.
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Posted · Original PosterOP
1 hour ago, Princess Luna said:

You'd be "stuck" with a crappy board either ways since you bought the second worst X570 board there is.

Untitled.png

To be fair he has a mid-range build that is using a 3600 with no OC.  I shouldn't have went with this board though, MSI can go to hell.


PC 1:

CPU: AMD Ryzen 7 1800X    GPU: EVGA Superclocked GeForce GTX 1080

RAM: 2x8GB Corsair Vengeance LPX 3000MHz DDR4    SSD: Crucial MX500 500GB

PSU: Corsair CX750M V2   HDD: Seagate Barracuda Compute 3TB 7200RPM

Case: Phanteks Eclipse P400STG Red/Black   MOBO: ASRock X370 Killer SLI/ac

OS: Windows 10 Pro  Keyboard:  Corsair K68 Red  Mouse:  Logitech G502 Hero 

PC 2:

CPU: Intel Core i7 3770    GPU: Sapphire PULSE Radeon RX 580 8GB   SSD: Kingston A400 120GB

RAM: 1x8GB Adata 1600MHz DDR3   HDD: Seagate Barracuda 500GB 5400RPM

PSU: Corsair VS450     Case: NZXT H440 Red/Black  MOBO: Intel BOXDH77EB H77    

OS: Windows 10 Home  Keyboard:  Rii RK100  Mouse:  Corsair M65 Pro RGB

PC 3:

CPU: Intel Pentium E5800   GPU: AMD HD6450 512MB

RAM: 1x2GB Kingston 1066MHz DDR3    HDD: Seagate Barracuda 250GB 7200RPM

PSU: Sparkle-Power 300W     Case: Nobilis Micro ATX OEM  MOBO: Intel DG41WV 775   

OS: Windows 10 Home  Keyboard:  Apple A1048  Mouse:  Rosewill Fusion C40

PC 4:

CPU: Intel Core 2 Duo E7500   GPU: AMD HD8490 1GB

RAM: 2x2GB Apacer 1333MHz DDR3    HDD: Seagate Barracuda 250GB 7200RPM

PSU: Generic HP 300W     Case: Nobilis Micro ATX OEM  MOBO: Intel DG31PR 775   

OS: Ubuntu LTS 18.04  Keyboard:  Microsoft RT2300  Mouse:  Rosewill Fusion C40

MAC:

CPU: Intel Core i7 3615QM    GPU: Intel HD4000

RAM: 2x2GB Crucial 1600MHz DDR3    HDD: WD 1TB 5400RPM

PSU: Mac Mini PSU   Case: Mac Mini Case   MOBO: Mac Mini Motherboard    

OS: macOS "Mojave"  Keyboard:  Apple MB110LL/A   Mouse:  Logitech M325

Consoles: Wii, SNES, NES, N64, Atari 7800, Commodore VIC-20, Genesis, Dreamcast, PS1, PS2, and Steam Link.

Car: 2002 Subaru Outback Limited (Red)

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Posted · Original PosterOP
21 minutes ago, caldrin said:

Can you not return the board direct to msi ? 

Not for a refund or replacement, just to repair the potato board.


PC 1:

CPU: AMD Ryzen 7 1800X    GPU: EVGA Superclocked GeForce GTX 1080

RAM: 2x8GB Corsair Vengeance LPX 3000MHz DDR4    SSD: Crucial MX500 500GB

PSU: Corsair CX750M V2   HDD: Seagate Barracuda Compute 3TB 7200RPM

Case: Phanteks Eclipse P400STG Red/Black   MOBO: ASRock X370 Killer SLI/ac

OS: Windows 10 Pro  Keyboard:  Corsair K68 Red  Mouse:  Logitech G502 Hero 

PC 2:

CPU: Intel Core i7 3770    GPU: Sapphire PULSE Radeon RX 580 8GB   SSD: Kingston A400 120GB

RAM: 1x8GB Adata 1600MHz DDR3   HDD: Seagate Barracuda 500GB 5400RPM

PSU: Corsair VS450     Case: NZXT H440 Red/Black  MOBO: Intel BOXDH77EB H77    

OS: Windows 10 Home  Keyboard:  Rii RK100  Mouse:  Corsair M65 Pro RGB

PC 3:

CPU: Intel Pentium E5800   GPU: AMD HD6450 512MB

RAM: 1x2GB Kingston 1066MHz DDR3    HDD: Seagate Barracuda 250GB 7200RPM

PSU: Sparkle-Power 300W     Case: Nobilis Micro ATX OEM  MOBO: Intel DG41WV 775   

OS: Windows 10 Home  Keyboard:  Apple A1048  Mouse:  Rosewill Fusion C40

PC 4:

CPU: Intel Core 2 Duo E7500   GPU: AMD HD8490 1GB

RAM: 2x2GB Apacer 1333MHz DDR3    HDD: Seagate Barracuda 250GB 7200RPM

PSU: Generic HP 300W     Case: Nobilis Micro ATX OEM  MOBO: Intel DG31PR 775   

OS: Ubuntu LTS 18.04  Keyboard:  Microsoft RT2300  Mouse:  Rosewill Fusion C40

MAC:

CPU: Intel Core i7 3615QM    GPU: Intel HD4000

RAM: 2x2GB Crucial 1600MHz DDR3    HDD: WD 1TB 5400RPM

PSU: Mac Mini PSU   Case: Mac Mini Case   MOBO: Mac Mini Motherboard    

OS: macOS "Mojave"  Keyboard:  Apple MB110LL/A   Mouse:  Logitech M325

Consoles: Wii, SNES, NES, N64, Atari 7800, Commodore VIC-20, Genesis, Dreamcast, PS1, PS2, and Steam Link.

Car: 2002 Subaru Outback Limited (Red)

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7 minutes ago, Fin the Human said:

Not for a refund or replacement, just to repair the potato board.

I guess you could do that and then sell it when you get it back,. make a bit of cash back to put towards a better board. 

 

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