RTX 2080 Super System Crash No BSOD

[Pharamont]

ISSUE:

 

So a friend of mine recently built a new computer and as of a few weeks ago it started crashing randomly when in a game and gave no BSOD. These crashes were not happening when he first built the PC. Together we've gone through a number of possible solutions, from updating drivers, adjusting game settings, removing the restrictive front cover on his case for better airflow, and even rebuilding the machine thinking the poor cable management might be a cause but nothing has worked.

 

I went and installed HWINFO to watch temps on the GPU, CPU, and chipset but nothing seemed to spike to high. The only consistent thing we noticed was the system crashing shortly after the GPU reached ~60-65c. We also noticed that the fans on the card never changed speed, staying at at 1500rpm throughout each session we tested.

 

My friend also notes that the computer crashes only when playing Apex Legends and Risk of Rain 2. Apex seems to crash after a match or two and Risk of Rain only when playing with uncapped frame rate. Both crash without BSOD.

 

SPECS:

 

CPU: Ryzen 7 3700x

RAM: 32GB Corsair Vengeance LPX 3000MHz

GPU: RTX 2080 Super Founders Edition

Motherboard: MSI MPG X570 Gaming Edge Wifi (MS-7C37)

Power Supply: Corsair CX750M

 

I don't believe the problem is thermals and believe it may be the power supply but a 750w should be enough for this type of build right?

 

[Vishera]

There are too many variables in a crash:

Software: OS,Drivers,Conflicting or problematic background processes,etc.

Hardware: Motherboard,PSU,GPU,Storage,etc.

 

As a first step try a different OS installation.

[NumLock21]

If you have anything overclocked, then reset them back to defaults and try again.

[Pharamont]

2 hours ago, Vishera said:

There are too many variables in a crash:

Software: OS,Drivers,Conflicting or problematic background processes,etc.

Hardware: Motherboard,PSU,GPU,Storage,etc.

 

As a first step try a different OS installation.

I'll give that a shot when I get free time to head over to his place