Seagate External Hard Drive makes weird beeping sound and doesn't show up.

[foofy]

Hi all. My 2TB External Seagate drive recently started to not show as connected to my pc, and when I hold it to my ear, I can hear a faint beeping sound that occours around every 1 second.

Help would be greatly appreciated, as this drive contains basically everything of mine.

 

Here's some additional info:

 

OS: Ubuntu 19.04 x64

lsusb output:

Bus 001 Device 002: ID 0438:7900 Advanced Micro Devices, Inc. 
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 003 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 002 Device 002: ID 1532:021e Razer USA, Ltd 
Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 005 Device 006: ID 0bc2:ab26 Seagate RSS LLC Backup Plus Slim Portable Drive 1 TB
Bus 005 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 004 Device 002: ID 3938:1146  
Bus 004 Device 003: ID 0bda:b00a Realtek Semiconductor Corp. 
Bus 004 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub

P.S.: I noticed that the description of the drive in lsusb says it's 1 TB. I know that this is a 2 TB drive.

[emosun]

take the drive out of its enclosure and directly connect it to a machine , but if it doesn't show up and just clicks over and over or makes the same noise over and over then it's probably dead

[dizmo]

@emosun nailed it. Exactly what I was going to say. I've never had luck when drives are acting like that though...

Hope you had another copy.

[foofy]

Thanks for the help guys! I don't have a spare machine to connect it to, but the warranty is still valid, so I've filed a support ticket and am waiting to hear back from them.

[D.U.F.F.]

I had a similar problem. It turned out that the hard drive was not getting enough power. The cause was a faulty USB cable.

[Kilrah]

1) Change cable

2) Try another PC

 

If that doesn't do it and you need the data you'll have to contact a drive recovery service. Warranty won't help, all they'd do is replace the drive with a working one without caring about the data so if you ship your drive to the seller/support your data is gone for sure if it wasn't already.