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My friend can't open win explorer and has no background tasks running in task manager, I have a suspicion she is in safemode.

thebionicbasher

That looks more like a very broken windows install.

Explorer is working tho because you have the task bar.

 

I would be glad someone else is fixing it because this will be a big PITA to fix. Be happy that you are saved from this one.

If you want my attention, quote meh! D: or just stick an @samcool55 in your post :3

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1 minute ago, thebionicbasher said:

unknown.png?width=400&height=225

If only that image is any smaller ?

 

Joking aside, the evidence I see tells me otherwise. If explorer was closed, she would have a taskbar or desktop icons. Those are both run by WDM which is part of wExplorer. Make sure when she opens task manager, she hits the "more details" button at the bottom task manager. by default, task manager only shows user activated PROGRAMS running in task manager. No background or system tasks. 

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40 minutes ago, thebionicbasher said:

unknown.png?width=400&height=225

Has he recently refreshed or reinstalled windows? 

Like Samcool55 said, it looks like a broken install of windows.

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