MSI Vega 56 air boost BSOD

[baadwabbit]

In august of this year i purchased a pre built system which included the MSI Vega 56. Over a period of time i got persistent Thread stuck in device driver and black screens with fan ramping up to 100%

In all honesty i tried everything ..win 10 fresh install ....AMD drivers by the dozens...all new drivers where i could...hone.

Honestly everything including undervolting ..overclocking...using the pc while doing handstands. In the end guys i sent an email to the supplier describng the problem and within 10 mins i had a reply quite simply stating...The card is faulty please RMA ....and within 2 days i recieved an Asrock vega 56 phantom gaming x.

The card works like a charm...i may be wrong but if you are getting consistent BSOD and black screen...its prob the card..

Oh and a point ot note both cards have Samsung mem...so where the fault is i cannot say..poss a binning issue with the manufacturer

Hope this helps

[Jurrunio]

check the temperature. Vega GPUs are very temperature sensitive and can shutdown when they get too hot, typical for blower cards

[Streetguru]

2 minutes ago, baadwabbit said:

In august of this year i purchased a pre built system which included the MSI Vega 56. Over a period of time i got persistent Thread stuck in

May have just needed to flash a new bios onto the old card, or up it's power target by 50%

if the new card is perfectly fine then it's not the rest of the system naturally.

[TensorVortex]

24 minutes ago, baadwabbit said:

In august of this year i purchased a pre built system which included the MSI Vega 56. Over a period of time i got persistent Thread stuck in device driver and black screens with fan ramping up to 100%

In all honesty i tried everything ..win 10 fresh install ....AMD drivers by the dozens...all new drivers where i could...hone.

Honestly everything including undervolting ..overclocking...using the pc while doing handstands. In the end guys i sent an email to the supplier describng the problem and within 10 mins i had a reply quite simply stating...The card is faulty please RMA ....and within 2 days i recieved an Asrock vega 56 phantom gaming x.

The card works like a charm...i may be wrong but if you are getting consistent BSOD and black screen...its prob the card..

Oh and a point ot note both cards have Samsung mem...so where the fault is i cannot say..poss a binning issue with the manufacturer

Hope this helps

So what you have described sounds like Vega Reset bug, where it will be incorrectly shutdown by host and fan will ramp to 100%. However you are not using it in a KVM, but together with issue with Ryzen microcode PCIe reset bug, this could be the reason. Did you ever update your bios or switch PCIe slot by any chance?

 

I have the exact same airboost card, when I do KVM, I have same issue as you, driver install about half way it will black screen and never come back, fan ramp to 100% after 5 mins even if I shut down KVM properly, a lot of BSOD on memory issue. For me it is 

1. Vega reset bug

2. Threadripper reset bug

3. isolcpu issue

4. HBM unstable at high temp

 

But for your situation it does seems to be faulty card. I'm planning to update my airboost card vbios to reference amd vega 64 vbios and see if anything change. I will report back if I ever get to do it.