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Ronath

I broke my audio jacks somehow?

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Posted · Original PosterOP

So the subject line says it all. I seem to have randomly broken my audio jacks. I installed a USB PCI-E the other day, but all of that was miles away from my audio jacks and these are my rear jacks - switched a few weeks ago because the signal to the front I/O was too dirty. Didn't notice at first because I tend to use (extremely cheap) speakers when I'm not gaming and they connect through my monitor, where as my headphones use the rear I/O.

 

The question is: have I forgotten some really simple fix for this? I've updated the drivers (realtek) to most current - and the older ones that were out of date when I got my motherboard, I've tested the headphones on both my laptop (and on this machine via my monitor - but it doesn't have a mic input). It shows up that its plugged in, it's just not playing any sound. 

 

If they are borked, are the $20 usb "sound cards" I see on Amazon going to give me decent sound, or should I invest in something better?

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Was the computer on when you installed the USB PCI-E card?

Have you tried taking the USB card out to see if it fixes the issue?

 


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I have some questions...

  1. Dose front IO still give you sound?
  2. Did the rear jacks work before? Or is this the first time trying them?
  3. Have you tried pulling the USB card?
  4. If this is a sound card what one? If not what motherboard do you have?
  5. Do the headphones not work on both the desktop and laptop?
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Posted · Original PosterOP
11 hours ago, SpookyCitrus said:

Was the computer on when you installed the USB PCI-E card?

Have you tried taking the USB card out to see if it fixes the issue?

It wasn't on, but I did choose poorly when trying to give the card power - I had it inline with the fans at first and that didn't work out, but it didn't power up completely before I realized it wasn't going to work.

 

Just tried removing the USB card - had no effect.

 

11 hours ago, Andrew 1337 said:
  • Dose front IO still give you sound?
  • Did the rear jacks work before? Or is this the first time trying them?
  • Have you tried pulling the USB card?
  • If this is a sound card what one? If not what motherboard do you have?
  • Do the headphones not work on both the desktop and laptop?
  • Front I/O give me nothing but the usual dirty static (and Windows shows that there's something in the plug
  • Rear jacks had been working as of about a week ago
  • Pulled card, no effect
  • Not a sound card, just the motherboard - ASRock Z390 Pro4
  • Headphones work fine via my laptop and via the passthrus on the monitors.

EDIT: reinstalled the usb hub and now connecting the headphones doesn't cause those ports to show up as sound output options. Makes me think  there's a loose something on my motherboard. the usb card is five inches away and there's a GPU between that I/O and anything I touched

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