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optane failure

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Posted · Original PosterOP

hi so i am new but in having issues with my 16gb intel optane module so i attempted to install linux onto my computer but failed and then windows were running sluggish so i was going to defrag my hard drive but when i went to intel optane it said that my hard drive was incompatible while it was working along time ago i went to intel for help it said to reset the memory module but the bios had no option for reset as non optaine so i tried to do it on diskpart but no disk 1.

my pc is an acer aspire a515-51g-53cb

intel core i5 8th gen

11gb ram

motherboard maybe kbl charmander kl

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