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Windows Profile Deleted/Missing

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Posted · Original PosterOP

Hello All, 


I booted up my gaming/streaming PC like I do every morning when starting work from home and received and error message at my login screen "user profile service service failed the logon The user profile cannot be loaded". I am not sure whether this was a random occurrence or if my "friend" may have deleted my profile from my registry while I left my PC unlocked and unattended. Though, I did also receive a BSOD a few days ago and in computer management windows log files it showed as a system bugcheck. I ignored it unfortunately and only had the one profile on my system.


I have attached some pictures of what my login screen looks like currently and the error message I got when trying to do a system restore to the only restore point I had available while in safe mode. 

I have tried all the troubleshooting I can think of and will probably need to reimage.


I have been getting to the Windows recovery and troubleshooting options by holding shift when restarting from my broken login screen

-trying the continue and exit to Windows Recovery option just loops back to the broken login screen

-trying the use another operating system and selecting Windows Recover also goes back to the broken login screen

-trying the "reset this PC" option and selecting keep my files failed with an error message and said that no changes were made

-trying to system restore gave the error message attached

in advanced options

-trying start up repair was not able to resolve the problem 

-trying to uninstall updates both feature and quality seemed to run successfully but looped back to broken login again

-trying to use "startup settings" to change to safe boot mode just restarted and went to the broken login screen didn't give me any options

- trying to use Command Prompt opened CMD window and I ran "bcdedit /set {default} safeboot minimal" ran successfully - still just rebooted back to login after closing cmd window. 


Anyone have any suggestions before I try to save what I can from the Drive then reimage? 






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lookup how to repair a corrupt profile with the registry.

you'll need to create/log into another profile to do it

How do Reavers clean their spears?

|Specs in profile|

The Wheel of Time turns, and Ages come and pass, leaving memories that become legend. Legend fades to myth, and even myth is long forgotten when the Age that gave it birth comes again.

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Posted · Original PosterOP

Yeah I was hoping to do that in safe mode but, can't seem to get past the login screen. That is the only profile I had created unfortunately

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Posted · Original PosterOP

I was able to load the hive and find my profile in the registry from my gaming PC using my laptop but, there is not a profile duplicate with .bak at the end like I am seeing is normally the issue with the original error message "user profile service service failed the logon" So I am kind of stuck now not really sure what else I could try with adjusting the user profile, if anyone knows please help. I can't use the PC at all and planning on backing up the files from it to my external hard drive so not too worried about messing up the profile/windows install worse, if I do I will just reimage. 

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Posted · Original PosterOP

Not sure I can do a traditional profile rebuild because that is typically done in a corporate setting in the personal setting there is no GUID or ProfileGUID folder in the registry.

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