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OlivierRoy22

A strange error... Monitors shuts off, but the music is still playing.

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Posted · Original PosterOP

Hi, 

 

I'm here after 2 months of troubleshooting, ssd swap, ram swap and a clean windows 10 pro install.

 

Here is the problem: Sometimes, when gaming or even listening to youtube, m'y 3 monitors goes dark... They basically go to sleep. No more video input . The only way I have to get them working again is the reset button... This is a strange problem for this community, I hope someone can help me! 

 

Thanks in advance

 

Olivier

 

 

Ohh my specs:

Asus sabertooth x79

Intel 4930k

1tb NVME ssd (yes getto ass solution, but the problem was there before the PCIE ssd.)

Gtx 1070 (the problem is also there with my 770)

64gb of crucial ddr3

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did you tighten your power cable?

check your connection cable hdmi if loose plz tighten it maybe that the cause of it also make sure you check power indicator of your monitor because if the music is still on that mean your cpu working fine but not monitor

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Posted · Original PosterOP
6 minutes ago, keny said:

did you tighten your power cable?

check your connection cable hdmi if loose plz tighten it maybe that the cause of it also make sure you check power indicator of your monitor because if the music is still on that mean your cpu working fine but not monitor

Yes display port cables and DVI are well plugged. I tried with different cable... Still a problem

 

 

Thanks :)

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7 minutes ago, keny said:

did you tighten your power cable?

check your connection cable hdmi if loose plz tighten it maybe that the cause of it also make sure you check power indicator of your monitor because if the music is still on that mean your cpu working fine but not monitor

Ya but I'm sure after a while the music will crash as well and stop.


Asus Sabertooth x79 / 4930k @ 4514 @ 1.408v / Gigabyte WF 2080 RTX / Corsair VG 64GB @ 1915 @ 9CL & AX1600i & H115i Pro @ 2x Noctua NF-A14 / Carbide 330r Blackout

Scarlett 2i2 Audio Interface / KRK Rokits 10" / Sennheiser HD 650 / Logitech G Pro Wireless Mouse & G915 Linear & G935 & C920 / SL 88 Grand / Cakewalk / NF-A14 Int P12 Ex
AOC 40" 4k Curved / Samsung 40" 4k TV 120 MR / LaCie Porsche Design 2TB & 500GB / Samsung 950 Pro 500GB / 850 Pro 500GB / Crucial m4 500GB / Asus M.2 Card

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Posted · Original PosterOP
Just now, Turtle Rig said:

Ya but I'm sure after a while the music will crash as well and stop.

Yes! That happen after 1min - 15min

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1 minute ago, OlivierRoy22 said:

Yes! That happen after 1min - 15min

I know about this,  Guaranteed its the motherboard gone south........


Asus Sabertooth x79 / 4930k @ 4514 @ 1.408v / Gigabyte WF 2080 RTX / Corsair VG 64GB @ 1915 @ 9CL & AX1600i & H115i Pro @ 2x Noctua NF-A14 / Carbide 330r Blackout

Scarlett 2i2 Audio Interface / KRK Rokits 10" / Sennheiser HD 650 / Logitech G Pro Wireless Mouse & G915 Linear & G935 & C920 / SL 88 Grand / Cakewalk / NF-A14 Int P12 Ex
AOC 40" 4k Curved / Samsung 40" 4k TV 120 MR / LaCie Porsche Design 2TB & 500GB / Samsung 950 Pro 500GB / 850 Pro 500GB / Crucial m4 500GB / Asus M.2 Card

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Posted · Original PosterOP
Just now, Turtle Rig said:

I know about this,  Guaranteed its the motherboard gone south........

That's my guess too... I'm just hoping I can fix it

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15 minutes ago, OlivierRoy22 said:

That's my guess too... I'm just hoping I can fix it

The mobo is botched.  Are you under warranty ?  RMA that thing ASAP!


Asus Sabertooth x79 / 4930k @ 4514 @ 1.408v / Gigabyte WF 2080 RTX / Corsair VG 64GB @ 1915 @ 9CL & AX1600i & H115i Pro @ 2x Noctua NF-A14 / Carbide 330r Blackout

Scarlett 2i2 Audio Interface / KRK Rokits 10" / Sennheiser HD 650 / Logitech G Pro Wireless Mouse & G915 Linear & G935 & C920 / SL 88 Grand / Cakewalk / NF-A14 Int P12 Ex
AOC 40" 4k Curved / Samsung 40" 4k TV 120 MR / LaCie Porsche Design 2TB & 500GB / Samsung 950 Pro 500GB / 850 Pro 500GB / Crucial m4 500GB / Asus M.2 Card

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Posted · Original PosterOP
15 minutes ago, Turtle Rig said:

The mobo is botched.  Are you under warranty ?  RMA that thing ASAP!

I have to find that warranty... I bought it back in 2013 I think

 

Thanks

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Did you try with a single monitor ?

Or 2 ?

 

And the. Swapping the output to different ports on the GPU ?


~New~  ThinkPi project !  ~New~


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Try to update your network card driver.
In my old PC, also had a display driver crash problem when the network flow is high. 

 

 

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Posted · Original PosterOP
On 8/7/2019 at 12:44 PM, givingtnt said:

Did you try with a single monitor ?

Or 2 ?

 

And the. Swapping the output to different ports on the GPU ?

Yes I tried that, I'm almost certain it's the motherboard... I'll be switching to ryzen 3 or the next threadripper. I had this computer for 6 years and he served me well! 

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Posted · Original PosterOP
On 8/9/2019 at 3:45 AM, Kim6677 said:

Try to update your network card driver.
In my old PC, also had a display driver crash problem when the network flow is high. 

 

 

That I haven't tried I think! I'll check this out! 

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