A strange error... Monitors shuts off, but the music is still playing.

[OlivierRoy22]

Hi, 

 

I'm here after 2 months of troubleshooting, ssd swap, ram swap and a clean windows 10 pro install.

 

Here is the problem: Sometimes, when gaming or even listening to youtube, m'y 3 monitors goes dark... They basically go to sleep. No more video input . The only way I have to get them working again is the reset button... This is a strange problem for this community, I hope someone can help me! 

 

Thanks in advance

 

Olivier

 

 

Ohh my specs:

Asus sabertooth x79

Intel 4930k

1tb NVME ssd (yes getto ass solution, but the problem was there before the PCIE ssd.)

Gtx 1070 (the problem is also there with my 770)

64gb of crucial ddr3

[keny]

did you tighten your power cable?

check your connection cable hdmi if loose plz tighten it maybe that the cause of it also make sure you check power indicator of your monitor because if the music is still on that mean your cpu working fine but not monitor

[OlivierRoy22]

6 minutes ago, keny said:

did you tighten your power cable?

check your connection cable hdmi if loose plz tighten it maybe that the cause of it also make sure you check power indicator of your monitor because if the music is still on that mean your cpu working fine but not monitor

Yes display port cables and DVI are well plugged. I tried with different cable... Still a problem

 

 

Thanks

[Turtle Rig]

7 minutes ago, keny said:

did you tighten your power cable?

check your connection cable hdmi if loose plz tighten it maybe that the cause of it also make sure you check power indicator of your monitor because if the music is still on that mean your cpu working fine but not monitor

Ya but I'm sure after a while the music will crash as well and stop.

[OlivierRoy22]

Just now, Turtle Rig said:

Ya but I'm sure after a while the music will crash as well and stop.

Yes! That happen after 1min - 15min

[Turtle Rig]

1 minute ago, OlivierRoy22 said:

Yes! That happen after 1min - 15min

I know about this,  Guaranteed its the motherboard gone south........

[OlivierRoy22]

Just now, Turtle Rig said:

I know about this,  Guaranteed its the motherboard gone south........

That's my guess too... I'm just hoping I can fix it

[Turtle Rig]

15 minutes ago, OlivierRoy22 said:

That's my guess too... I'm just hoping I can fix it

The mobo is botched.  Are you under warranty ?  RMA that thing ASAP!

[OlivierRoy22]

15 minutes ago, Turtle Rig said:

The mobo is botched.  Are you under warranty ?  RMA that thing ASAP!

I have to find that warranty... I bought it back in 2013 I think

 

Thanks

[givingtnt]

Did you try with a single monitor ?

Or 2 ?

 

And the. Swapping the output to different ports on the GPU ?

[Kim6677]

Try to update your network card driver.
In my old PC, also had a display driver crash problem when the network flow is high. 

 

 

[OlivierRoy22]

On 8/7/2019 at 12:44 PM, givingtnt said:

Did you try with a single monitor ?

Or 2 ?

 

And the. Swapping the output to different ports on the GPU ?

Yes I tried that, I'm almost certain it's the motherboard... I'll be switching to ryzen 3 or the next threadripper. I had this computer for 6 years and he served me well! 

[OlivierRoy22]

On 8/9/2019 at 3:45 AM, Kim6677 said:

Try to update your network card driver.
In my old PC, also had a display driver crash problem when the network flow is high. 

 

 

That I haven't tried I think! I'll check this out!