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Anomnomnomaly

Free Alternatives to Teamviewer?

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Posted · Original PosterOP

I've been using teamviewer for many, many years now... It's for personal use only not commercial.  But they've started to get really obnoxious lately trying to extort money by getting me to buy an expensive license.

 

I have 3 systems... 2 of them in the same house one is my main rig and the other my mediaserver. It's simply easier to remote onto it to do stuff than it is to trudge downstairs, turn on the TV and then try to balance a keyboard and mouse on my knee perched on the edge of a chair.

 

The other system is my mums who lives 50 miles away... and occasionally I may remote help a member of the Parkinson's group I volunteer at once a month.

 

Now my mediaserver is always connected to a VPN as is my main rig... Not always to the same VPN server though.

 

Now in spite of repeatedly telling teamviewer that this is personal use... they simply refuse to remove the blocks/limits on my account... as such I cannot stay connected for more than a few seconds before getting kicked off... then randomly it will stay connected for hrs.

 

 

As they won't listen... and I'm sick and tired of trying to reason with idiots... I need an alternative that's free and not littered with ads/tracking/data harvesting and so forth.

 

 

What are others using?

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Posted · Original PosterOP
6 minutes ago, lewdicrous said:

Tried discord?

Discord is a voice chat app for gamers... I'm talking about remote software to access and control other computers.

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For machines on your local network, VNC works just fine. I can also remote in through a VPN, so no ports (besides the VPN) have to be exposed and there are no security concerns.

 

Maybe if you connect for fewer sessions and to fewer machines, TeamViewer will stop interpreting your usage as commercial.

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Posted · Original PosterOP

Oh man... I'd forgotten all about VNC, I used to use that back in the early 2000's.

 

 

Just had a look at their site, and can't see a free version, just a trial which is limited to 30 days and then you have to buy a pro or enterprise license... Can't see anything about a free for personal use option.

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6 minutes ago, Anomnomnomaly said:

Oh man... I'd forgotten all about VNC, I used to use that back in the early 2000's.

 

 

Just had a look at their site, and can't see a free version, just a trial which is limited to 30 days and then you have to buy a pro or enterprise license... Can't see anything about a free for personal use option.

Plenty of open source options. TightVNC is one.

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Posted · Original PosterOP
2 minutes ago, badreg said:

Plenty of open source options. TightVNC is one.

Yeah, just started reading up on tightvnc & ultravnc and there's another one called tigervnc

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What sort of nags are you seeing on Teamviewer? I use it daily on MANY machines, and have never felt pressured to buy a license. The worst i ever see is the pop-up each time I close a session saying that it was a sponsored session...
What sort of limits? If you're getting kicked off, that may be more of a technical issue, unless it's giving you a specific message?

Can you post an image of what you're seeing?

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Posted · Original PosterOP

It's a very common issue that people using the free version for personal use... and it simply says they commercial use has been detected and your session will be cut short and that you must buy a license.

 

There are so many reports of this, and it's not the first time I've had it. Last time I informed them that it wasn't being used for commercial purposes and the message went away

 

This time in spite of repeatedly asking them to mark my account as personal use and not commercial... they continue to ignore me and I continue to get the message and my connections are cut short after 30-60 seconds... and then blocked from connecting again for I think 10 mins.

 

If you've ever tried to help anyone, 60 seconds every 10 mins is not acceptable.

 

Teamviewer simply refuse to respond to personal users, they eliminated email support and you have to fill out a webform that only has room for a single ID... and then it takes them weeks to email you a response and the response is always 'commercial use detected'.

 

It's like they decided that anyone who uses a VPN must be using it commercially, in spite of the ip address clearly being from a service that is for private users.

 

The attitude is basically... give us hundreds of pounds for a commercial license or GFY

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Check into AnyDesk. I had the same issue as you where TeamViewer started restricting me to 1-minute sessions for "commercial use detected".

 

The main benefit I found for it over VNC was that it supports address book type functionality that Teamviewer had so no need to remember IDs.

 

https://anydesk.com/en

 

Apparently made by ex TeamViewer developers.

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Posted · Original PosterOP
21 minutes ago, adammcd94 said:

Check into AnyDesk. I had the same issue as you where TeamViewer started restricting me to 1-minute sessions for "commercial use detected".

 

The main benefit I found for it over VNC was that it supports address book type functionality that Teamviewer had so no need to remember IDs.

 

https://anydesk.com/en

 

Apparently made by ex TeamViewer developers.

Thanks, I'll look into it... whilst VNC would be fine for my own use... the need to set it up and open ports would mean it's all but impossible for members of the parkinsons group I help out with. We're talking pensioners with severe health issues, and my mum isn't very tech friendly either.

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You have few options, all of them probably not perfect.

 

1. VNC - as people said - it's free, but requires direct connection, so ports must be forwared etc. And it's very slow compared to other tools.

 

2. Radmin - is the best option in my opinion (I'm using it for years and it's faster solution I know), but it's NOT free. But unlike TeamViewer, you pay for lifetime license and it's cheap. What is cool is that almost all special keyboards and key combinations are supported on remote machine, so you can forget about stupid special buttons for opening Task Manager for example (ctrl+alt+del is handled separately though, so you need to configure your special shortcut key for remote computer). Like VNC it needs to forward ports.

 

3. Remote Utilities - similar to Radmin, but slower. But it's free up to 5 or 10 (I don't remember now) computers. Server is free in this case, but Viewer is paid if you're using more than 10 entries. They may change that, so I'm not sure how it's now working, but I'm still controlling one or two computers this method.

 

4. Remote Desktop - if you forward port 3389, you can remotely access other computers from wan; unfortunatelly, when you're working, remote user see only login screen.

 

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