USB port randomly crash

OGxRoadkill · June 17, 2019

Hi,

The problem:

So i have started encoutering this weired promblem, where when im in a game, my USB ports will crash, so i cant use my Keybord, mouse or Headset. The game (and netflix on my second screen) will 8/10 times continue to run. And if im on Disord, I can stil see when my mates are talking in the overlay. I just cant press/do anything with my mouse and keybord or hear anythiong in my headset. I have only tried this occuring while I was not in a game once, otherwise only when im in a game, epecially just as im loading in to a map, both with and without anything running on my second screen. 9 out of 10 times I have to reboot the system, befor USB devices work again. Some times after 1-2 minuets Its like the USB port kick back in and I get the sound when you plug in a USB device.

When it happens, I have noticed that when I pull out and replug in my keayboard, it dosent ligth up again even though it was before, when the error had occured, until i reboot the system.

the PC is from late 2016 and its only with in the last 3-4 months i started encountering this problem

What I have look into and tried:

- CPU has ben running at bout 70-100% usage at 40-50 C* degrees when this happens.

- There are no events logged in the windows security and maintenace logger under controlpanel

- I have updated all USB drivers

- Malwarebytes Last run today (17.06.2019)

- I have tried unchecking the "turn of USB to save power" in the USB driver settings.

PC specs:

i5-6600k (not overclocked) (water cooled)

16 GB DDR4 ram

GTX 1070 (updated today 17.06.2019)

Asus z170 Pro Gamning MB

I have a feeling that the problem stems from 1 of 3 reasons (but im not sure!):

- CPU running af full capacity

- USB hardware error

- Malware or virus

If anyone has any ideas on how to solve the problem or things i can do to get a better idea what is causing this problem, I would greatly appreciate the advice.